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Service bulletins for the 2020 Mercedes-Benz Sprinter

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

188 on file from NHTSA, as of 2026-10-19.

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By component

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Bulletins, newest first
LI82.60-N-0717812020-11-30. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio hardware fault resulting in inoperative or intermittent controls and operation, replace radio.
LI54.21-N-0695242020-11-30. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). Veicle cannot be started, various messages in strument cluster, gears can't engage, or ignition can't be switched on. Water entry or condensation on vehicle. Check control units and replace if necessary.
V-RC-2020070011v2020-10-19. Service bulletin. SEATS. Front Swivel Seat Wiring
V-SC-2020080012v2020-10-19. Service bulletin. AIR BAGS. Clean SRS ECU Contacts
V-SC-20200700142020-10-19. Service bulletin. EQUIPMENT; EQUIPMENT:OTHER:LABELS. Noise Emissions Label
LI82.85-N-0711472020-10-19. Service bulletin. ELECTRICAL SYSTEM. MBUX multimedia system (HU6): Center speaker extremely dominant
LI82.20-N-0716652020-10-19. Service bulletin. ELECTRICAL SYSTEM. Malfunction of overhead control panel
LI54.30-N-0716802020-10-19. Service bulletin. BACK OVER PREVENTION. Retrofitting of reversing camera - help lines/guide- lines are not displayed or are displayed incorrectly
LI41.10-N-0689682020-10-19. Service bulletin. SUSPENSION. Noise on propeller shaft/rear axle from approx. 25 mph
LI22.10-N-0716662020-10-19. Service bulletin. STRUCTURE. Engine does not start, left engine mount bolt deformed or broken
V-RC-20200700112020-09-28. Service bulletin. SEATS. Inspect Front Swivel Seat Wiring
Initial NCU - 902020-09-28. Service bulletin. FUEL SYSTEM, DIESEL. Fuel Delivery Module
LI91.60-N-0698282020-09-21. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE. Fault message in display and/or restraint system warning lamp in the instrument cluster illuminates
LI82.85-N-0706182020-09-21. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT. MBUX multimedia system (CONNECT907 or HU6): fault with central display
LI82.85-N-0706172020-09-21. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. MBUX multimedia system (CONNECT907): Crash/ malfunction when connected by cable via Android Auto
LI82.85-N-0705982020-09-21. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. MBUX multimedia system (CONNECT907) : Hands-free system - volume too low
LI72.10-N-0711942020-09-21. Service bulletin. STRUCTURE; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; EQUIPMENT. Left and/or right window regulator mount is broken
LI54.21-N-0695242020-09-21. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ENGINE; ELECTRICAL SYSTEM:STARTER ASSEMBLY. Diverse messages in instrument cluster, ve- hicle fails to start, gears cannot be engaged
LI46.00-N-0691372020-09-21. Service bulletin. STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS; FUEL SYSTEM, GASOLINE. Power Steering Hose Updated Repair Method
LI41.10-N-0715262020-09-21. Service bulletin. POWER TRAIN:DRIVELINE:DRIVESHAFT. Humming, droning noises and/or vibrations in propeller shaft
LI41.10-N-0689682020-09-21. Service bulletin. POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT. Noise from propeller shaft/rear axle from approx. 25 mph
LI14.20-N-0716382020-09-21. Service bulletin. ENGINE AND ENGINE COOLING. Engine power output is reduced and/or engine indicator lamp lights up, various fault codes present in area of ex- haust gas recirculation (EGR system) or in charge air system
LI82.70-P-0710242020-07-27. Service bulletin. EQUIPMENT:ELECTRICAL. The mobile phone address book is not transferred completely to the multimedia system (COMAND or MBUX). In some cases, the call list shows just the telephone numbers but no names. The problem only occurs in conjunction with the iPhone and software version iOS 13.x.
LI54.30-N-0713752020-07-27. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT. Speed limit assist display in the instrument cluster and MBUX navigation display shows incorrect speed as compared to actual roadway speed limit. Parameterization of the Multifunction Camera control unit 1. Verify customer complaint in the specific area where the complaint occurs 2. Review vehicle equipment codes, if option IT9 (4.0-tonner) OR IT5 (5.0 tonner) are equipped in the vehicles data card 3. Open a PTSS case for processing and include an initial quicktest log & control unit log for the Multifunction Camera control unit (B84/13). Additionally please provide details of the posted speed limit and the limit displayed by Speed Limit Assist. The PTSS case agent will review the provided data and adjust vehicle coding accordingly if necessary. 4. After replay from PTSS case agent, preform SCN coding of the Multifunction Camera control unit (B84/13) 5. Perform roadtest in the affected area and verify proper system operation
LI28.19-N-0713662020-07-27. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE). At times, all-wheel drive and/or gear reduction cannot be switched on or off. Engagement is sporadic or erroneous. Unfavorable position of transfer case absolute sensor (turning angle sensor) (B57). Update software of transfer case control unit (N45).

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.