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Service bulletin LI82.70-P-071024

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10177565
Published by NHTSA2020-07-27
Manufacturer's numberLI82.70-P-071024
Manufacturer's date2020-06-25
NHTSA componentEQUIPMENT:ELECTRICAL

NHTSA's summary

The mobile phone address book is not transferred completely to the multimedia system (COMAND or MBUX). In some cases, the call list shows just the telephone numbers but no names. The problem only occurs in conjunction with the iPhone and software version iOS 13.x.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
MERCEDES-BENZ A 2202020
MERCEDES-BENZ AMG A352020
MERCEDES-BENZ AMG C432020
MERCEDES-BENZ AMG C632020
MERCEDES-BENZ AMG C63 S2020
MERCEDES-BENZ AMG CLA352020
MERCEDES-BENZ AMG CLA452020
MERCEDES-BENZ AMG CLS532020
MERCEDES-BENZ AMG E532020
MERCEDES-BENZ AMG E63S2020
MERCEDES-BENZ AMG G632020
MERCEDES-BENZ AMG GLA452020
MERCEDES-BENZ AMG GLB352020
MERCEDES-BENZ AMG GLC432020
MERCEDES-BENZ AMG GLC632020
MERCEDES-BENZ AMG GLC63 S2020
MERCEDES-BENZ AMG GLE432020
MERCEDES-BENZ AMG GLE632020
MERCEDES-BENZ AMG GT2020
MERCEDES-BENZ AMG GT S2020 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ AMG GT532020 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ AMG GT632020 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ AMG GT63S2020 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ AMG S632020
MERCEDES-BENZ AMG S652020
MERCEDES-BENZ AMG SL632020
MERCEDES-BENZ AMG SLC432020
MERCEDES-BENZ C 3002020
MERCEDES-BENZ C 3502020
MERCEDES-BENZ CLA 2502020
MERCEDES-BENZ CLS 4502020
MERCEDES-BENZ E 3502020
MERCEDES-BENZ E 4502020
MERCEDES-BENZ E63 AMG2020
MERCEDES-BENZ EQC 4002020
MERCEDES-BENZ G 5502020
MERCEDES-BENZ G632020
MERCEDES-BENZ GLA 2502020
MERCEDES-BENZ GLB 2002020
MERCEDES-BENZ GLB 2502020
MERCEDES-BENZ GLC 3002020
MERCEDES-BENZ GLE 3502020
MERCEDES-BENZ GLE 4502020
MERCEDES-BENZ GLS 4502020
MERCEDES-BENZ GLS 580 4MATIC2020
MERCEDES-BENZ METRIS2020
MERCEDES-BENZ S 4502020
MERCEDES-BENZ S 5502020
MERCEDES-BENZ SL 4502020
MERCEDES-BENZ SL 5502020
MERCEDES-BENZ SLC 3002020
MERCEDES-BENZ SPRINTER 15002020 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ SPRINTER 25002020 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ SPRINTER 35002020 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ SPRINTER 45002020 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V4630002025-07-11. EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
20206322020-12-18. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
News Channel upd2024-03-25. Service bulletin. News channel update.
News Channel upd2024-03-25. Service bulletin. News channel update.
20231200182024-03-04. Service bulletin. Recall Information.
2023120017B2024-03-04. Service bulletin. Recall Information.
LI82.85-P-0767992023-09-05. Service bulletin. The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is stored for "atpServerUrl" and/or "rcsServerUrl". Please carry out a re-commissioning of the control unit N112/9 - Control unit for telematics services (HERMES), which includes both a software update as well as coding. The fault will be rectified by the newly included coding. As a result of the software update to the current software of the control unit N112/9 - Control unit for telematics services (HERMES), this fault will no longer occur in future.
LI82.85-N-0740542023-08-02. Service bulletin. The connection of the customer's smartphone connected via the original USB cable is disconnected after an undefined period of time for no apparent reason. The Apple iPhone 12 and subsequent models are primarily affected by this. Hardware for radio control unit (Audio) (N87/15) Modification to hardware for radio control unit (Audio) (N87/15). Note: In isolated cases, the replacement chain is not depicted correctly in XENTRY Parts Information (XPI). Please ensure that one of the following replacement part numbers (suitable for the vehicle equipment) is ordered: • Audio30 - A4479002421 • Audio40 - A4479002721 Note: Please refer to this LI in the "Notes" section of the warranty claim
LI82.85-P-0753752023-07-03. Service bulletin. In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of °C, or vice versa). Temperature setting in Mmc mobile application settings incorrect Remedy Adjust the setting in the Mercedes me connect app via mobile phone (settings -> units)
Parts and Servic2022-08-08. Service bulletin. (SC)Check and Install Aux Battery Bracket and Information Label
Service Informat2022-08-08. Service bulletin. (SC)Provide Supplementary Operator's Manual
Service and Part2022-08-08. Service bulletin. (SC)Provide Supplementary Operator's Manual