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NHTSA recall 25V463000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number25V463000
Manufacturer's numberVS2GARPIN
ManufacturerDaimler Vans USA, LLC
Reported2025-07-11
Owners notified2025-11-11
ComponentEQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Units potentially affected43422
Part numbersA0069821926, A0069821726, A0069821526
Remedy progress the manufacturer reported
ReportQuarterly report 4, for 2026 quarter 3
Filed with NHTSA2026-10-15
Vehicles in the campaign43422
Reported remedied17526 (40%)
Reported unreachable0
Reported removed0

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

What can happen

A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

The remedy

Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.

Vehicles this campaign lists
2020 MERCEDES-BENZ METRISBuilt from 2020-06-02.
2021 MERCEDES-BENZ METRIS
2022 MERCEDES-BENZ METRIS
2023 MERCEDES-BENZ METRISBuilt to 2023-06-01.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Check one vehicle officially