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Service bulletins for the 2020 Mercedes-Benz Sprinter

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

188 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
LI80.50-N-0695662020-07-27. Service bulletin. EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES; ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE. Anti-theft alarm system (ATA) operates without obvious cause.
LI82.70-N-0710042020-07-27. Service bulletin. EQUIPMENT:ELECTRICAL. The mobile phone address book is not transferred completely to the multimedia system (COMAND or MBUX). In some cases, the call list shows just the telephone numbers but no names. The problem only occurs in conjunction with the iPhone and software version iOS 13.x.
LI03.10-N-0711482020-07-27. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. Engine runs irregularly and shakes. Check engine lamp lights up. Information: Fault codes for injectors and/or combustion misfires may be stored in the CDI control unit: ? On engine 642 cylinder 6 is affected. ? On engine 651 cylinder 2 is affected.
LI82.85-N-0706182020-07-27. Service bulletin. EQUIPMENT:ELECTRICAL. 1. During the journey, the audio/COMAND display (A40/8) temporarily goes dark. 2. The audio/COMAND display (A40/8) is permanently dark. 3. Vertical or horizontal stripes on the display. 4. Sporadic failure of the touchscreen function on the audio/COMAND display (A40/8).
LI82.85-N-0711472020-07-27. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT. The customer complains that the volume of the center speaker is predominantly louder than the other speakers. The volume cannot be adjusted/adapted.
LI82.85-N-0705982020-07-27. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. The driver does not understand the person he/she is speaking to because the volume of the hands-free system is too low. Volume in the Sources menu of the MBUX multimedia system control unit (A26/17) is already set to maximum. The problem becomes increasingly apparent during the journey. Note: Not a Bluetooth connection or reception issue.
LI83.10-N-0712912020-07-27. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT:MECHANICAL. Fault Code B105C07 the actuator motor for the air recirculation flap has a malfunction. There is a mechanical fault current and stored in the AAC and / or B113600 the measurement run for actuator motors for air flaps has a malfunction.
Initial NCU - 902020-07-13. Service bulletin. SEATS; ELECTRICAL SYSTEM:WIRING. Swivel Seat Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz and Freightliner vans, has determined that on certain Sprinter vehicles from platform 907 (VS30) that are equipped with front swivel-seats, the electric cables in the seat wiring harness could become jammed and damaged in the swivel-seat frame. If electric cables in the wiring harness become jammed and damaged in the swivel-seat frame, the operation of the side airbag within the seat could be adversely affected which could cause the side airbag to deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
LI83.10-N-0707822020-02-24. Service bulletin. ENGINE AND ENGINE COOLING; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. Climate Control Blower Motor Nonfunctional
LI82.62-P-0675262020-02-24. Service bulletin. EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES. Burmeister High-End 3D Surround: Speakers may temporarily not emit sound
LI82.85-N-0706162020-01-21. Service bulletin. EQUIPMENT. MBUX multimedia system: Commissioning problem - No PIN code available in VeDoc
LI82.85-N-0704582019-12-23. Service bulletin. EQUIPMENT:ELECTRICAL. MBUX multimedia system: Linguatronic does not operate correctly, the other party hears an echo of themselves when telephoning, Infotainment outputs are only audible from one speaker (NTG6)
LI82.85-N-0703952019-12-23. Service bulletin. EQUIPMENT. MBUX multimedia system: Various problems (NTG6)

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.