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Service bulletins for the 2024 Mercedes-Benz CLE

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

157 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
LI82.85-P-0779142026-03-19. Service bulletin. ELECTRICAL SYSTEM. Complaint Mercedes me connect services inoperative (me-Call, Remote Status, etc.). Mercedes me services - activation not possible Notes: - The event code "B129C00 - Malfunction in control unit for telematics services" is active and stored - The head unit shows no internet connection Cause Under analysis. Remedy Please create a TIPS case, attach a RAMSES control unit log to the case.
LI54.65-P-0801322026-03-17. Service bulletin. ELECTRICAL SYSTEM. Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics Cause Various root causes Remedy See attached diagnostic guide.
LI82.00-P-0800292026-03-11. Service bulletin. ELECTRICAL SYSTEM; SEATS. Complaint The seat may no longer be adjustable using the electric seat adjustment switch on the door module. No related error is stored in the quick test. Cause Under certain conditions, the electric seat adjustment switch may remain in sleep mode. It is then not possible to adjust the seat using this switch. This is a software error. Remedy To restore functionality, perform the following steps: 1. Remove the door trim from the affected door. 2. Unplug and reconnect the plug of the electric seat adjustment switch (No. 2 in the picture in work instruction AR91.29-P-2522WT) to perform a reset of the switch. Note: The switch does not need to be removed for this. 3. To prevent this problem from recurring, the current software version A2239029930 should be installed on the switch module “Seat Adjustment Switch Group …”. Example: S22 - Select S22 – “Seat Adjustment Switch Group, front left” (SSE-VL) → Adaptations → Control unit update → Update control unit software. If the vehicle already has SW version A2239029930, there is another cause. Please open a TIPS case to the Body/Chassis/Entertainment inbox if the issue persists with the new software installed.
LI54.10-P-0731642026-03-10. Service bulletin. ELECTRICAL SYSTEM. Complaint Yellow information message in driver display (instrument cluster): "Switch on motor to charge the 12V battery" Cause The state of charge (SOC) of the 12V battery has dropped to 45% or less. Remedy This warning message appears as soon as the state of charge (SOC) of the 12V primary battery drops below 45%. This message is displayed to safeguard the vehicle's starting ability. At the same time as the display appears in the instrument cluster, customers with a linked Mercedes me connect account also receive a push notification via the app/by email (if this function is activated). The battery must be charged to a state of charge (SOC) of at least 50%. To do this, an external charger can be connected (please comply with AR54.10-P-1133S) or the vehicle can be driven (by the customer) for 30 to 60 minutes. Please make customers aware of how the vehicle behaves: • If the vehicle is used for short journeys, the battery state of charge may slowly drop to less than 45% – a negative charge balance • A negative charge balance will also occur if the vehicle is used while stationary without running the engine, e.g. if the head unit is used, the ignition is switched on, or other comfort & convenience power consumers, e.g. seat heating/seat ventilation, are active. • An unlocked vehicle may increase consumption, because certain vehicle functions are actively kept ready for the customer. In combination with Keyless-Go or flush-mounted door handles, the vehicle may be woken up if the vehicle key is detected in the vicinity of the vehicle. The cause of the discharge can be identified with the aid of the onboard electrical system data in the EZS using XENTRY Diagnosis. See attached examples for identifying typical customer situations (e.g. operation with ignition on, operation of head unit while stationary or vehicle unlocked while parked). Vehicles with code B01+801: When charging while stationary, the 48V battery must have a state of charge (SOC) of 70% before the 12V primary battery, or the secondary battery in the case of code 503, can be charged. To ensure optimum battery care, please also comply with the existing Service Information documents regarding the handling of stock vehicles (SI54.10-P-0024A) and on remaining in transport mode (SI54.00-P-0004A) until immediately before handover to end customers. Special note: Do not replace any parts, if the message has occurred due to battery discharge as a result of the driving profile or the ignition being switched on (see attached examples); in such cases separate warranty and goodwill invoicing is not possible, as this is a normal on-board electrical system protection function. Likewise battery care and recharging do not qualify as a W&G case. Please advise customers accordingly regarding the above-mentioned issues relating to vehicle use.
LI54.71-P-0791042026-02-28. Service bulletin. ELECTRICAL SYSTEM. Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the following scenarios: • Flashing without a speed limit ("- -"). • Flashing when current vehicle speed is under speed limit. • Flashing between US speed limit symbol and European speed limit symbol. Cause There are two identified reasons for this concern: 1. Country code information stored incorrectly at a particular geographic latitude range. 2. Incorrect reference data when the vehicle is started and a GPS signal is not immediately available. Remedy No TIPS case is necessary. Do not replace parts. A new software for the head unit is scheduled for tentative release in Q4 2025 to early Q1 2026 to rectify concern.
LI54.65-P-0801322026-02-28. Service bulletin. ELECTRICAL SYSTEM. Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics Cause Various root causes Remedy See attached diagnostic guide.
LI72.20-P-0757462026-02-28. Service bulletin. STRUCTURE:BODY; ELECTRICAL SYSTEM. Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a result of a long press on the button, but by double-clicking on the button instead. This reduces the likelihood of the button being activated accidentally or unintentionally. The recoding can be carried out as follows: 1. Add SA Code O19 into VeDoc (O for Oscar, not "zero") • an XSS ticket may be necessary to add the SA code 2. Perform SCN coding of EIS N73 control unit 3. Deactivate the vehicle key (a successful deactivation is indicated by the LED lighting up 2x briefly and then 1x for a long period). 4. Place the vehicle key in the storage compartment on the key symbol and turn on the ignition. All other vehicle keys must be outside of the vehicle when doing this! Perform steps 3 and 4 successively for all vehicle keys. Notes: 6th, 7th and 8th generation keys can be deactivated as follows: Up to modification year 22/1 double-click on the locking button As of modification year 22/1, by pressing and holding the locking button + double-clicking on the release tab On model series 167, the storage compartment with the key symbol is located in the armrest. The SCN coding from the EZS is only transferred correctly to the vehicle key under the following conditions: Only one vehicle key is located in the vehicle, this key has been deactivated and it is positioned on the marking in the storage compartment for the data transfer. The costs for this adaptation are to be borne by the customer.
LI54.65-P-0801322026-02-14. Service bulletin. ELECTRICAL SYSTEM. Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics Cause Various root causes Remedy See attached diagnostic guide.
LI54.65-P-0801322026-01-31. Service bulletin. ELECTRICAL SYSTEM; BACK OVER PREVENTION: WARNINGS. Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics Cause Various root causes Remedy See attached diagnostic guide.
OTA - 54971502026-01-31. Over-the-air update. EXTERIOR LIGHTING; ELECTRICAL SYSTEM. Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the software for the Headlamp Range (HLI) control unit does not correspond to the latest series production configuration. As a result, adaptive lighting functions may not be available. Additionally, the following instrument cluster message may appear: "Adaptive High Beam Assist is not available" or "Digital Light: Functionality limited" MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit.
NCU - 20250400132026-01-31. Service campaign. ELECTRICAL SYSTEM. Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the ME-SFI control unit software does not meet current production specifications. As a result, a check engine malfunction indicator lamp might erroneously be triggered. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the ME-SFI control unit software.
OTA - 54979092026-01-22. Over-the-air update. ELECTRICAL SYSTEM. Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that in certain subject vehicles, the software for the central display control unit does not correspond to the current series production configuration. A remote software update is planned for the central display control unit to increase robustness of the touch screen as well as enhance the touch system functionality/sensitivity. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit.
LI80.35-P-0801952026-01-14. Service bulletin. ELECTRICAL SYSTEM. Complaint "Key Not Detected" message appears on the IC while driving even though the key is in the car and no doors have been opened. Cause Possible SW Remedy Confirm that the message is not due to the driver's door being opened and that the door latch is reading properly. For vehicles that do not have the above issues, there is SW in development. Current workaround is to ensure that the key is left on the antenna in the storage compartment.
LI82.62-P-0801852026-01-05. Service bulletin. ELECTRICAL SYSTEM. Complaint After updating the CIVIC206 control unit (A26/17), the front Parktronic beep is now only faintly audible and noticeably quieter than the rear beep when reversing. Cause SCN coding in CIVIC206 control unit A26/17 Remedy SCN code control unit A26/17 head unit.
LI54.65-P-0801322025-12-15. Service bulletin. ELECTRICAL SYSTEM. Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics Cause Various root causes Remedy See attached diagnostic guide.
LI54.71-P-0791042025-12-15. Service bulletin. ELECTRICAL SYSTEM. Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the following scenarios: • Flashing without a speed limit ("- -"). • Flashing when current vehicle speed is under speed limit. • Flashing between US speed limit symbol and European speed limit symbol. Cause There are two identified reasons for this concern: 1. Country code information stored incorrectly at a particular geographic latitude range. 2. Incorrect reference data when the vehicle is started and a GPS signal is not immediately available. Remedy No TIPS case is necessary. Do not replace parts. A new software for the head unit is scheduled for tentative release in Q4 2025 to early Q1 2026 to rectify concern.
LI82.85-P-0795302025-12-15. Service bulletin. ELECTRICAL SYSTEM. Complaint The following most common complaints may be observed: • Brief connectivity interruptions when using Apple CarPlay over Wi-Fi • Audio cuts out • Device not recognized • No operation possible Cause There are multiple possible causes for an iPhone disconnecting from a vehicle’s head unit while using Apple CarPlay. These include hardware, software, and environmental factors: Environmental Interference: External Sources: • Passing under toll bridges, driving near airports, or areas with heavy electronic interference can cause connection drops. Cellular Networks: • Interference from nearby cell towers operating on similar frequencies (usually 2.4GHz or 5GHz) can disrupt the signal. Storage Location: • Keeping your phone in a handbag or surrounded by other objects inside the vehicle can create physical or electronic interference. Device and Software Topics: Head Unit Software/Hardware: • Hardware causes or outdated firmware in the vehicle’s head unit can prevent a stable connection. iPhone Software/Hardware: • Similar causes in the iPhone, including outdated iOS versions or hardware causes, may affect performance. Reset or Reboot: • Automatic rebooting or resetting of either the head unit or the iPhone will temporarily disrupt CarPlay. Connection and Settings: Wired Connections • Cables: A compromised or poor-quality iPhone-USB cable can cause intermittent or total loss of connection. • USB Ports: Dust, debris, or physical deformation in the USB port of either the head unit or the iPhone can also lead to disconnects. Wireless Connections: • Intermittent Bluetooth/Wi-Fi: Unstable wireless communication (Bluetooth/Wi-Fi) can frequently break the Car- Play connection. Power Management: • Battery Saver Mode: Enabling low power mode may restrict background processes, affecting CarPlay. • Vehicle’s Electrical System: Unstable power delivery from the car’s battery or electrical interruptions can cause the head unit to malfunction. Phone & App Configuration: Phone Settings: • Settings (especially Bluetooth or Wi-Fi) on your iPhone can interfere with the CarPlay link. Third-Party Apps/Profiles: • Installed apps or configuration profiles may conflict with CarPlay’s operation. • Native apps are apple maps, apple music, audio books, apple news, podcasts, messages and phone. All other apps are considered third party apps. App Conflicts: • Running conflicting apps that require similar system resources as CarPlay can cause instability. Mobile Data Plan: • Streaming from online sources without sufficient mobile data can result in lost connectivity. Other Factors: Heat & Overheating: • If either the phone or the head unit overheats, they may disable certain functions to prevent damage, leading to disconnection. User Actions: • Accidentally disconnecting the device in settings, or physically moving or bumping the phone or cable, may disrupt the connection. Remedy Guided Diagnostic Path for Apple CarPlay Connection Issues Please follow the steps below to systematically diagnose and resolve CarPlay concerns: Update Devices: • Ensure the iPhone is updated to the latest available iOS version. • Ensure the vehicle’s head unit is updated to the latest software version available. Isolate the Issue: • Check whether the symptom persists with another iPhone running the latest iOS version. • Test both wireless and wired CarPlay connections: • Does the issue only occur with wireless CarPlay? • Does the wired connection to the phone function correctly? Further Troubleshooting Steps: • Reboot the iPhone. • Reboot the head unit via the settings menu (user data reset). • Remove saved CarPlay connections • Delete the head unit information from the iPhone (see attached video for guidance). • Delete the iPhone from the head unit’s list of paired devices. • Remove the head unit entry from CarPlay settings on the iPhone. • Re-initiate pairing between the head unit and the iPhone to establish a new connection certificate. See attachment for complete text.
LI82.85-P-0800942025-12-04. Service bulletin. ELECTRICAL SYSTEM. Complaint Displayed Message: “Driver camera not functioning, see Operator’s Manual” Cause Interior temperature too high due to: • Summer heat • Direct sunlight • Lack of air conditioning or ventilation Camera enters self-protection mode to prevent overheating. Remedy Do NOT replace any parts. The driver camera (NTG7: MDC295; CIVIC.i2: CIVIC206) is operating as designed. Allow the interior to cool down. If the message remains after cooling: • Run XENTRY Diagnosis • Check latest software for Actuation of Driver Camera (A26/17) No TIPS case required.
LI68.20-P-0800122025-11-19. Service bulletin. ELECTRICAL SYSTEM. Complaint USB port not functioning properly. Cause Most reported USB port issues are due to improper use or contamination. Note: Any repair costs must be discussed with the customer beforehand. Common external factors identified include: • Fluid intrusion • Broken bushings or physical damage See attachments. Remedy If a component needs replacement but shows no visible external damage, submit a detailed TIPS case only when technical support is required. Include details of all connected external devices (such as charging cables, USB drives, and hard drives). If diagnostic results directly indicate component replacement, a TIPS case is not necessary.
LI68.20-P-0800122025-11-14. Service bulletin. ELECTRICAL SYSTEM. Complaint USB port not functioning properly. Cause Most reported USB port issues are due to improper use or contamination. Note: Any repair costs must be discussed with the customer beforehand. Common external factors identified include: • Fluid intrusion • Broken bushings or physical damage See attachments. Remedy If a component needs replacement without visible external damage, submit a detailed TIPS case. Include information on all connected external devices (e.g., charging cables, USB drives, hard drives).
LI82.62-P-0786312025-10-14. Service bulletin. ELECTRICAL SYSTEM. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary, create a TIPS case with an informative video as an attachment. Note: Please refer to this document in the warranty claim and, once diagnosis is completed, select the damage code depending on the component part that is causing the issue. • If the noise stops when the door trim is removed, please proceed in accordance with LI72.10-P-067691. Note: In this case, do not use the damage codes for the speakers in the warranty claim.
LI54.10-P-0714992025-09-25. Service bulletin. ELECTRICAL SYSTEM. Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt battery. The XENTRY battery test may not take into account a single discharge event because the SAM or EZS cannot record the data if the battery is discharged. Note: A discharged battery does not necessarily need to be replaced. A discharged battery may be recovered with no permanent damage. Remedy 1) If the battery is discharged, charge the battery. Review WS54.00-P-0037B for minimum charger specifications. • Note the amperage difference between trickle (maintainer) chargers of at least 16A and quick chargers of at least 30A. • Review AP54.10-P-5449U. Note when battery is sufficiently charged the charger current is less 5A. 2) While charging the battery, analyze the vehicle data to determine root cause of discharge using the following data points: • NOTE: For guidance on use of the on-board electrical data please review the AKUBIS video titled "New onboard electrical system diagnosis shown on BR 166". The video can be accessed through WIS by following the path WSM--> content by model series --> passenger cars --> ML-Class --> Model 166 --> group 54 --> New onboard electrical system diagnosis. • Refer to the March 2023 PCTT for the video walkthrough of analysis as well as the attachment of the slides to this Li. • Review GF54.10-P-1012A regarding what can cause deep discharge protection to not end a battery draw. • Review SI54.10-P-0024A for proper maintenance of the vehicle. For Star 2 vehicles: -Review FSAM on-board electrical data conspicuous records • NOTE: This data can be found via FSAM N10/6 -> Actual Values -> On-board electrical system -> On-board electrical system data For Star 3 vehicles: -Review N73/3 EZS on-board electrical data conspicuous records • NOTE: This data can be found via EZS N73/3 -> Actual Values -> On-board electrical system -> On-board electrical system data 3) Determine if root cause is due to: • vehicle technical issue? • customer behavior? NOTE: Recommend using battery analysis sheet found in XiW -> Local Contents -> Diagnostic info -> Battery Discharge Worksheet 4) If battery still does not accept charge AND the vehicle does not fall within the parameters of improper maintenance, then create a TIPS case. *IMPORTANT* - If the improper maintenance/use is found during diagnosis, DO NOT open a TIPS case. If a TIPS case is opened, it will be marked 1 star and directed to your assigned FSE for review. TIPS Case must include with the case: • Amperage setting of charger and time battery was on charger • XENTRY Battery Tester results • Voltage of battery taken with multimeter: Do not connect charger while taking measurements • N10/6 FSAM, (N73 or N73/3) and (N73*1 or N73/3*1) • Workshop analysis of conspicuous data • Root cause analysis for battery discharge based on the above documents (technical, customer, etc.) • NOTE: For expedited results when creating a case write customer complaint as "XENTRY Battery Tester implausible".
LI54.71-P-0796722025-09-03. Service bulletin. ELECTRICAL SYSTEM. Complaint Message in Instrument Cluster for "Active Distance Assist not enabled, but can be purchased subsequently" even if Digital Extra: Active Distance Assist DISTRONIC (207) has already been activated/purchased via the application. Cause On some vehicles with Digital Extra: Active Distance Assist DISTRONIC (code 207), it may be that the function cannot be enabled via the application or is no longer available in the "vehicle back end". Remedy Please open a case with the Customer Care Center ("CCC") to reactivate function on the "vehicle back end".
OTA - 202506272025-06-27. Over-the-air update. LANE DEPARTURE: ASSIST; LANE DEPARTURE: WARNING; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; ELECTRICAL SYSTEM. Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has updated driver assistance system SCN coding available for certain subject vehicles. The updated SCN coding improves system stability and enhances the availability of driver assistance features. MBUSA will conduct an OTA service campaign. Remote SCN coding updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit.
OTA - 050220252025-06-03. Over-the-air update. ELECTRICAL SYSTEM. Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the ignition lock (EZS) control unit does not correspond with the latest series production configuration. The EZS control unit will receive an OTA software update which will improve the performance of hands-free access on the affected vehicles. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.