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Service bulletins for the 2016 Mazda Mazda3

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

667 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Software are shown. Show all

Bulletins, newest first
09-024-16-3192A2017-02-28. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. ALL MAZDA CONNECT VEHICLES IN NEW CAR INVENTORY MUST BE UPDATED TO THIS SOFTWARE VERSION LISTED BELOW IN THIS TSB AS PART OF THE NEW CAR READY STEP 3 PROCESS. MAKE SURE THE NEW VEHICLE SPECIALIST RECEIVES A COPY OF THIS BULLETIN.SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 55.00.760 OR LATER).•SOME STREET NAMES IN CANADA ARE NOT DISPLAYED.•NAVIGATION DOES NOT ALLOW TO SET CERTAIN CITIES AS DESTINATION.•NAVIGATION DOES NOT ANNOUNCE VOICE GUIDANCE FOR STREET NAMES.•NAVIGATION TURNS TO A BLACK SCREEN REMAINING THE TASK BAR.•TURN -BY-TURN NAVIGATION GUIDANCE DOES NOT DISPLAY ON ON THE ACTIVE DRIVING DISPLAY (FOR VEHICLES WITH 55.00.750).•EVERY TIME THE NAVIGATION IS TURNED ON, THE VEHICLE POSITION STARTS FROM THE LOCATION (DEALER) WHERE THE CMU WAS UPDATED FROM VERSION 55.00.650 TO 55.00.750.•NAVIGATION OR OTHER SCREEN TURN BLACK, FREEZE OR REBOOT.•SYSTEM DOES NOT RECOGNIZE USB/SD CARD.SOME MENU OF MUSIC SOURCE SELECTION IS GRAYED OUT.•WHEN USING THE CALL BUTTON ON THE CELL PHONE TO MAKE A CALL, THE CALL SOUND IS SHORT.•FAVORITES DISAPPEAR.•VEHICLE CURRENT POSITION IS NOT ACCURATE ENOUGH.•REAR VIEW MONITOR DOES NOT SHOW UP ON SCREEN.•TEXT INFORMATION OF HD RADIO IS NOT DISPLAYED WHEN SWITCHING MUSIC SOURCE.•WHEN ASKING FOR CURRENT LOCATION WITH VOICE COMMAND “WHERE AM I?”, THE SYSTEM RESPONDS WITH “YOUR LOCA-TION IS COMMA.”•CONTACT INFORMATION CANNOT BE LOADED CORRECTLY FROM PHONES OTHER THAN IPHONE.NOTE:MAZDA IS WORKING TO MAKE FURTHER IMPROVEMENTS TO THE MAZDA CONNECT INFOTAINMENT SYSTEM SOFTWARE, AND MAY ISSUE FUTURE SOFTWARE UPDATES TO IMPROVE SYSTEM OPERATION AND PERFORMANCE. SOFTWARE VER-SION UPDATES CAN BE FOUND ON MS3 UNDER IDS/INFOTAINMENT.
09-024-16-31922017-02-28. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 56.00.760 OR LATER).•SOME STREET NAMES IN CANADA ARE NOT DISPLAYED.•NAVIGATION DOES NOT ALLOW TO SET CERTAIN CITIES AS DESTINATION.•NAVIGATION DOES NOT ANNOUNCE VOICE GUIDANCE FOR STREET NAMES.•NAVIGATION TURNS TO A BLACK SCREEN REMAINING THE TASK BAR.•TURN -BY-TURN NAVIGATION GUIDANCE DOES NOT DISPLAY ON ON THE ACTIVE DRIVING DISPLAY (FOR VEHICLES WITH 55.00.750).•EVERY TIME THE NAVIGATION IS TURNED ON, THE VEHICLE POSITION STARTS FROM THE LOCATION (DEALER) WHERE THE CMU WAS UPDATED FROM VERSION 55.00.650 TO 55.00.750.•NAVIGATION OR OTHER SCREEN TURN BLACK, FREEZE OR REBOOT.•SYSTEM DOES NOT RECOGNIZE USB/SD CARD.SOME MENU OF MUSIC SOURCE SELECTION IS GRAYED OUT.•WHEN USING THE CALL BUTTON ON THE CELL PHONE TO MAKE A CALL, THE CALL SOUND IS SHORT.•FAVORITES DISAPPEAR.•VEHICLE CURRENT POSITION IS NOT ACCURATE ENOUGH.•REAR VIEW MONITOR DOES NOT SHOW UP ON SCREEN.•TEXT INFORMATION OF HD RADIO IS NOT DISPLAYED WHEN SWITCHING MUSIC SOURCE.•WHEN ASKING FOR CURRENT LOCATION WITH VOICE COMMAND “WHERE AM I?”, THE SYSTEM RESPONDS WITH “YOUR LOCA-TION IS COMMA.”•CONTACT INFORMATION CANNOT BE LOADED CORRECTLY FROM PHONES OTHER THAN IPHONE.NOTE:MAZDA IS WORKING TO MAKE FURTHER IMPROVEMENTS TO THE MAZDA CONNECT INFOTAINMENT SYSTEM SOFTWARE, AND MAY ISSUE FUTURE SOFTWARE UPDATES TO IMPROVE SYSTEM OPERATION AND PERFORMANCE. SOFTWARE VER-SION UPDATES CAN BE FOUND ON MS3 UNDER IDS/INFOTAINMENT.
SA512016-12-16. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. MAZDA CONNECT SOFTWARE VERSION 55.00.760 IS NOW AVAILABLE ON MS3. USE THIS VERSION FOR ALL MAZDA CONNECT UPDATES, INCLUDING OPEN SSP98 VEHICLES. IF SSP98 IS CLOSED, USE TSB 09-024/16 TO REPAIR THE VEHICLES.CLICK ON "IDS/INFOTAINMENT", THEN "MAZDA CONNECT UPDATES" TO DOWNLOAD IT. UPDATE YOUR USB DRIVES ACCORDING TO THE INSTRUCTIONS IN TSB 09-024/16.ALSO MAKE SURE TO SELECT "ALL FILES" FOR "SAVE AS TYPE:". IF LEFT AS "COMPRESSED (ZIPPED) FOLDER," THE FILE WILL BE SAVED AS A ".ZIP" NO MATTER WHAT YOU USE AS AN EXTENSION.ATTN: TECHNICIANS - BE SURE TO DOCUMENT THE SOFTWARE VERSION INSTALLED ON THE REPAIR ORDER AND INFORM YOUR WARRANTY ADMINISTRATOR TO PROVIDE THE INFORMATION IN THE REPAIR TEXT OF THE WARRANTY CLAIM.MAZDA IS WORKING TO MAKE FURTHER IMPROVEMENTS TO THE MAZDA CONNECT INFOTAINMENT SYSTEM SOFTWARE, AND MAY ISSUE FUTURE SOFTWARE UPDATES TO IMPROVE SYSTEM OPERATION AND PERFORMANCE. SOFTWARE VERSION UPDATES CAN BE FOUND ON MS3.
09-024-16-3192B2016-12-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 55.00.760 OR LATER).•SOME STREET NAMES IN CANADA ARE NOT DISPLAYED.•NAVIGATION DOES NOT ALLOW TO SET CERTAIN CITIES AS DESTINATION.•NAVIGATION DOES NOT ANNOUNCE VOICE GUIDANCE FOR STREET NAMES.•NAVIGATION TURNS TO A BLACK SCREEN REMAINING THE TASK BAR.•TURN -BY-TURN NAVIGATION GUIDANCE DOES NOT DISPLAY ON ON THE ACTIVE DRIVING DISPLAY (FOR VEHICLES WITH 55.00.750).•EVERY TIME THE NAVIGATION IS TURNED ON, THE VEHICLE POSITION STARTS FROM THE LOCATION (DEALER) WHERE THE CMU WAS UPDATED FROM VERSION 55.00.650 TO 55.00.750.•NAVIGATION OR OTHER SCREEN TURN BLACK, FREEZE OR REBOOT.•SYSTEM DOES NOT RECOGNIZE USB/SD CARD. SOME MENU OF MUSIC SOURCE SELECTION IS GRAYED OUT.•WHEN USING THE CALL BUTTON ON THE CELL PHONE TO MAKE A CALL, THE CALL SOUND IS SHORT.•FAVORITES DISAPPEAR.•VEHICLE CURRENT POSITION IS NOT ACCURATE ENOUGH.•REAR VIEW MONITOR DOES NOT SHOW UP ON SCREEN.•TEXT INFORMATION OF HD RADIO IS NOT DISPLAYED WHEN SWITCHING MUSIC SOURCE.•WHEN ASKING FOR CURRENT LOCATION WITH VOICE COMMAND “WHERE AM I?”, THE SYSTEM RESPONDS WITH “YOUR LOCA-TION IS COMMA.”•CONTACT INFORMATION CANNOT BE LOADED CORRECTLY FROM PHONES OTHER THAN IPHONE.NOTE:MAZDA IS WORKING TO MAKE FURTHER IMPROVEMENTS TO THE MAZDA CONNECT INFOTAINMENT SYSTEM SOFTWARE, AND MAY ISSUE FUTURE SOFTWARE UPDATES TO IMPROVE SYSTEM OPERATION AND PERFORMANCE. SOFTWARE VER-SION UPDATES CAN BE FOUND ON MS3 UNDER IDS/INFOTAINMENT.
SA2342016-12-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. IDS UPDATE 101.00 AND 101.02 IS NOW AVAILABLE ON MS3 UNDER THE "IDS/INFOTAINMENT" TAB.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.