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Service bulletins for the 2014 Mazda CX-9

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

276 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Latches and locks are shown. Show all

Bulletins, newest first
SSP972017-09-14. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE; LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK. Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) on certain 2014 CX-9 and 2015 MX-5 vehicles. On the affected vehicles, the strength of an internal part of the liftgate latch actuator or trunk lid latch actuator may be insufficient due to the usage of inappropriate material. With repeated lock-unlock operation, the internal part may be broken, making the lock-unlock operation impossible.In the worst case, though the trunk lid can be opened using the key, the liftgate or trunk lid may not be opened electrically (by operating switch, transmitter, etc.). Dealers are to replace the liftgate or trunk lid latch with a new, improved latch. This repair must be performed at no charge to the vehicle owner. SSP97 will be in effect until May 31, 2022, regardless of mileage.
09-038-15-30802017-05-31. Service bulletin. LATCHES/LOCKS/LINKAGES:DOORS:LATCH. SOME CUSTOMERS MAY COMPLAIN THAT THE DOORS DO NOT LOCK / UNLOCK WHEN PRESSING THE REQUEST SWITCH. THIS MAY BE CAUSED BY A TORN OR CRACKED REQUEST SWITCH RUBBER BUTTON (A). THE RUBBER SURFACE OF THE REQUEST SWITCH MAY BECOME GRADUALLY WORN OUT BY REPEATED USE. WATER MAY ENTER THE REQUEST SWITCH AND CAUSE A SHORT-CIRCUIT OF THE ELECTRICAL SYSTEM. TO ELIMINATE THIS CONCERN, THE THICKNESS OF THE RUBBER BUTTON HAS BEEN INCREASED FROM 0.6 MM TO 1.8 MM TO IMPROVE WEAR RESISTANCE.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.