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Service bulletins for the 2014 Mazda CX-9

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

276 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Labels and manuals are shown. Show all

Bulletins, newest first
01005162022-06-06. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Battery test procedure requirements using the GR81291
00002162022-06-06. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Mazda guidelines for factory scheduled maintenance
SA-014-222022-04-06. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.
01-003/222022-04-05. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM. The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
MT-003-212021-10-31. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: OIL COOLER. Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:
00-001-20-36892020-04-03. Service bulletin. SERVICE BRAKES, HYDRAULIC; POWER TRAIN; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE AND ENGINE COOLING. Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
00-001-18-3446a2018-11-13. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
09-035-17-30802017-10-04. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to comply with Federal, State, and local laws concerning odometerand related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the ?SpeedometerReplacement Label?.Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda?s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service.With the use of SPECMO?s services, a Mazda dealer can get the odometer setting updated to reflect the correct mileage at the time of replacement for both warranty and customer pay repairs, therefore resulting in a higher level of customer satisfaction. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
SSP922017-08-25. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. In relation to on-going warranty extension program SSP92 (effective from April 2014), which extended the warranty coverage for power transfer unit (PTU) replacement on certain 2010-2014 CX-9 vehicles with AWD, Mazda Motor Corporation has decided to additionally include certain 2014-2015 CX-9 vehicles in this SSP92.The warranty coverage for specific repair of power transfer unit (PTU) on certain 2014-2015 CX-9 vehicles with AWD and produced from December 3, 2013 through September 10, 2015 (end of mass-production) is also extended to 7 years (84 months) from the original warranty start date or 90,000 miles, whichever comes first.
09-030-15-30732017-06-07. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. MAZDA INFOTAINMENT SYSTEMS REQUIRE CONTACTING THE PROPER SOURCE FOR DIAGNOSTIC SUPPORT, PARTS AUTHORIZATION, AND PARTS EXCHANGE. SOME COMPONENTS REQUIRE PRIOR AUTHORIZATION BEFORE ORDERING AS EXCHANGE. REFER TO DAG EXCHANGE CENTRAL (MXCONNECT>PARTS AND ACCESSORIES>PARTS>PROGRAMS>EXCHANGE CENTRAL) FOR COMPONENT AVAILABILITY, SOURCE OF TECHNICAL SUPPORT AND PRIOR AUTHORIZATION REQUIREMENT. NOTE: ALWAYS CHECK FOR A TSB THAT MAY MODIFY OR ELIMINATE PRIOR AUTHORIZATION FOR A SPECIFIC SYMPTOM FOR A GIVEN COMPONENT.
01-008-15-30452017-06-07. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SOME VEHICLES MAY EXHIBIT THE CHECK ENGINE LIGHT ON WITH DTC P0456 STORED IN THE PCM MEMORY. • P0456: EVAP SYSTEM LEAK DETECTED (VERY SMALL LEAK) THE CONCERN IS MOST LIKELY THE RESULT OF THE CUSTOMER NOT GETTING THE FUEL CAP COMPLETELY CLOSED AFTER FUELING THE VEHICLE. THIS CAUSES A SMALL FUEL VAPOR LEAK AND TURNS DTC P0456 ON.
05-001-16-31282017-05-26. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION.NOTE:• ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERCON®LV ATF.• ATF M-V (TYPE M5) HAS A GREATER VISCOSITY THAN MERCON®V AND MERCON®LV ATF IN LOW TEMPERATURES.• ATF M-V (TYPE M5) HAS A GREATER ANTI-JUDDER SPECIFICATION THAN MERCON®V AND MERCON®LV ATF.• TRANSMISSION FLUID FLUSHING SHOULD ONLY BE PERFORMED WHEN INSTRUCTED BY THE WORKSHOP MANUAL OR ANY OTHER MAZDA PUBLICATION. CAUTION:• USING ATF OTHER THAN ATF M-V (TYPE M5) IN AUTOMATIC TRANSMISSIONS DESIGNED TO USE ATF M-V (TYPE M5) MAY CAUSE SHIFT QUALITY COMPLAINTS.• USING ANY OTHER ATF OTHER THAN THE SPECIFIED ATF IN AUTOMATIC TRANSMISSIONS MAY CAUSE TRANSMISSION DAMAGE.• USING A GENERIC, MULTI-PURPOSE OR UNIVERSAL ATF MAY CAUSE TRANSMISSION DAMAGE.• DAMAGE TO THE TRANSMISSION CAUSED BY USING THE INCORRECT ATF, OR A GENERIC, MULTI-PURPOSE OR UNIVERSAL ATF WILL NOT BE COVERED BY WARRANTY.
01-006-15-30392017-05-19. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SOME VEHICLES MAY EXPERIENCE MIL ILLUMINATION WITH DTC P219A:00 AND/OR P219B:00 STORED IN PCM MEMORY. THE DTCS MAY BE CAUSED BY ABNORMAL ELECTRICAL NOISE WITHIN THE ENGINE HARNESS OF CERTAIN VEHICLES. TO ELIMINATE THIS CONCERN, SEPARATE THE A/F SENSOR SIGNAL LINES FROM THE EMISSION HARNESS BY INSTALLING THE SHORT CORD SERVICE PART DETAILED IN THIS BULLETIN.
09-008-15-2991A2017-05-18. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SOME CUSTOMERS MAY COMPLAIN ABOUT ONE OR MORE OF THE FOLLOWING CONCERNS. 1. SMS/TEXT CANNOT BE DOWNLOADED WHEN CONNECTED VIA BLUETOOTH. 2. OPERATIONAL CONCERNS WHEN PLAYING A MEDIA DEVICE (IPOD, USB STICK ETC.) CONNECTED VIA THE USB PORT. A. AFTER THE IGNITION IS TURNED ON, IT TAKES A LONG TIME TO LOAD ALL THE DATA FROM THE DEVICE BEFORE STARTING PLAYBACK. DEPENDING ON THE DATA VOLUME, IT CAN TAKE UP TO SEVERAL MINUTES. B. AFTER THE IGNITION IS TURNED ON, THE PLAYBACK ALWAYS STARTS FROM THE FIRST TRACK. IT DOES NOT START FROM THE LAST PLAYING TRACK/POSITION WHEN THE IGNITION WAS TURNED OFF. THESE CONCERN MAY BE CAUSED BY THE SOFTWARE OF THE BLUETOOTH/HANDS-FREE MODULE THAT CONTROLS THE USB CONNECTION. TO IMPROVE THESE CONCERNS, THE SOFTWARE OF THE BLUETOOTH/HANDS-FREE MODULE HAS BEEN CHANGED. NOTE: • THE UPDATED SOFTWARE OF THE BLUETOOTH/HANDS-FREE MODULE WILL ONLY ADDRESS SMS/TEXT CONCERNS FOR THE APPLE® IPHONE AT THIS TIME. • THE UPDATED SOFTWARE OF THE BLUETOOTH/HANDSFREE MODULE WILL NOT ADDRESS THE “IPOD ERROR” MESSAGE CONCERN FOR THE APPLE® IOS 8.0 OR HIGHER SOFTWARE ON IPHONE 4, 5, OR 6 AT THIS TIME.
09-008-15-2991B2017-05-18. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE. SOME CUSTOMERS MAY COMPLAIN ABOUT ONE OR MORE OF THE FOLLOWING CONCERNS. 1. SMS/TEXT CANNOT BE DOWNLOADED WHEN CONNECTED VIA BLUETOOTH. 2. OPERATIONAL CONCERNS WHEN PLAYING A MEDIA DEVICE (IPOD, USB STICK ETC.) CONNECTED VIA THE USB PORT. A. AFTER THE IGNITION IS TURNED ON, IT TAKES A LONG TIME TO LOAD ALL THE DATA FROM THE DEVICE EFORE STARTING PLAYBACK. DEPENDING ON THE DATA VOLUME, IT CAN TAKE UP TO SEVERAL MINUTES. B. AFTER THE IGNITION IS TURNED ON, THE PLAYBACK ALWAYS STARTS FROM THE FIRST TRACK. IT DOES NOT START FROM THE LAST PLAYING TRACK/POSITION WHEN THE IGNITION WAS TURNED OFF. C. “IPOD ERROR” MESSAGE FOR THE APPLE® IOS 8.0 OR HIGHER SOFTWARE ON IPHONE 4, 5, OR 6. THESE CONCERNS MAY BE CAUSED BY THE SOFTWARE OF THE BLUETOOTH/HANDS-FREE MODULE THAT CONTROLS THE USB CONNECTION. TO IMPROVE THESE CONCERNS, THE SOFTWARE OF THE BLUETOOTH/HANDS-FREE MODULE HAS BEEN CHANGED. NOTE: • THE UPDATED SOFTWARE OF THE BLUETOOTH/HANDS-FREE MODULE WILL ONLY ADDRESS SMS/TEXT CONCERNS FOR THE APPLE® IPHONE AT THIS TIME.
09-037-14-2951A2017-05-11. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SOME VEHICLES MAY HAVE THE BLIND SPOT MONITORING (BSM) OFF INDICATOR LIGHT FLASHING AND DTC U3000:54 STORED IN MEMORY.THE CONCERN IS CAUSED BY INADEQUATE BSM CONTROL MODULE CONTROL LOGIC. THE BSM CONTROL MODULE SOFTWARE HAS BEEN UPDATED TO ELIMINATE THIS CONCERN.
09-020-14-2913B2017-05-11. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE. SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 10.854 OR LATER).•NAVIGATION SYSTEM FREEZES.•MESSAGE “WAITING FOR VALID GPS SIGNAL” IS SHOWN IN THE MENU BAR OF NAVIGATION DISPLAY FOR SEVERAL MINUTES.•VEHICLE SYMBOL IS OFF ROAD WHILE DRIVING / WRONG POSITION OF VEHICLE ON MAP.•MAP IS ROTATING WHEN VEHICLE IS PARKED OR WHILE DRIVING.•NAVIGATION SCREEN DON’T APPEAR AFTER DEPRESSING NAVIGATION BUTTON. THEN IT DOES NOT RECOVER BY OPERATING ACC OFF TO ON POSITION.•UNEXPECTED “STOPPING VOICE CONTROL” MESSAGE, USUALLY WHEN STARTING THE VEHICLE.•CURRENT CAR POSITION (CCP) TURNING 180 DEGREES WHEN DRIVING IN REVERSE.•THE MESSAGE “WAITING FOR A VALID GPS SIGNAL” APPEARS.•RED SCREEN WITH MESSAGE "PROBLEM WITH MAP".•YELLOW SCREEN WITH MESSAGE "INSERT SD CARD".•NO MAP FOUND ERROR AND SD CARD CONTAINS A MAP.•SCREEN TEMPORARILY GETS STUCK AT TOMTOM LOGO (SPLASH SCREEN) FOR 2 MINUTES DURING STARTUP. AFTERWARDS, THE NAVIGATION WILL NOT START UNTIL THE IGNITION IS CYCLED.•SCREEN GETS STUCK AT TOMTOM LOGO (SPLASH SCREEN) DURING STARTUP.•SCREEN LOCKS UP TO A "BLACK SCREEN”.•VEHICLE ICON JUMPS AROUND OR VIBRATES.
09-037-14-29512017-05-08. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SOME VEHICLES MAY HAVE THE BLIND SPOT MONITORING (BSM) OFF INDICATOR LIGHT FLASHING AND DTC U3000:54 STORED IN MEMORY.THE CONCERN IS CAUSED BY INADEQUATE BSM CONTROL MODULE CONTROL LOGIC. THE BSM CONTROL MODULE SOFTWARE HAS BEEN UPDATED TO ELIMINATE THIS CONCERN.
09-039-14-29232017-05-08. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT:ELECTRICAL. SOME VEHICLES MAY EXHIBIT BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS OF FEBRUARY 2010.
09-020-14-2913A2017-05-03. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 10.852 OR LATER).• VEHICLE ICON JUMPS AROUND OR VIBRATES. CAUTION: DO NOT USE THE FACTORY RESET FOR RETAIL VEHICLES. OTHERWISE, PERSONAL SETTINGS (SUCH AS DISPLAY AND SOUND ADJUSTMENTS) WILL BE LOST, INCLUDING FAVORITES INFORMATION.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.