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Service bulletins for the 2023 Mazda CX-50

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

351 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
SA-008-26a2026-05-04. Service bulletin. STRUCTURE:BODY. During PDI, an indentation in the rear bumper may be noticed, or in some cases, the customer may return after delivery to report the indentation. Follow the steps below to repair the concern. REPAIR PROCEDURE Check the rear bumper for an indentation. Repair bumper.
09-014-262026-05-03. Service bulletin. ELECTRICAL SYSTEM. Some vehicles may experience intermittent battery discharge. This may be caused by improperly installed door boots allowing water to enter into the central connectors C-22/C-23 (located near the A-pillar at the base of the left and right front doors), leading to corrosion in the connector. REPAIR PROCEDURE Replace the rear harness and the affected door harness with new ones, making sure to properly install the door boots.
SA-014-262026-04-02. Service bulletin. ENGINE. This Service Alert supersedes the previously issued SA(s) and TSB(s) listed below: The changes are noted in Red. SA-035/24 05/31/24 DESCRIPTION There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you about the water pump sealing mechanism and the criteria if replacement is necessary or not. A mechanical seal (A) is used for the water pump. This mechanical seal can seal coolant (B) by sliding a mating ring (C) against a seal ring (D). When the sliding surface temperature of the mechanical seal is more than 248 °F (120 °C) while driving, a small amount of steam (E) is leaked and bleeds through the bleeding hole (F). After drying, the steam leaves a green coolant deposit near the water pump bleed hole (F). This is a normal condition and does not require water pump replacement. The water pump should only be replaced if there is an accumulation of crystallized coolant near the bleed hole. When you encounter a water pump with coolant seepage marks, decide to replace it or not based on the following criteria using sample photos. NOTE: During the initial period of use*, the sliding surfaces of the seals may not yet be fully settled, which can temporarily increase the amount of leakage. Continued use will allow the surfaces to settle, reducing the leakage. Replacing parts that are already settled with new ones will increase the leakage again until the new parts become conditioned. Therefore, replacement should be avoided in this initial period of use. *As a guideline, this applies to vehicles with less than 1,860 miles (3000 km) of mileage.
SA-008-262026-03-04. Service bulletin. STRUCTURE:BODY. This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-041/25 10/31/25 and 09/10/25 During PDI, an indentation in the rear bumper may be noticed, or in some cases, the customer may return after delivery to report the indentation. Follow the steps below to repair the concern.
04-001-262026-03-03. Service bulletin. SERVICE BRAKES. This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 04-001/25 02/06/25 Some vehicles may experience the front inner brake pads wear out faster than the outside. This accelerated pad wear may be caused by dirt and sand easily adhering to the inner friction surface of the disc while driving. To eliminate this concern, the shape of the dust cover and the front brake pad chamfer shape have been changed.
SA-005-262026-02-03. Service bulletin. UNKNOWN OR OTHER. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method • B. Auxiliary Key Code Cut Method 2019 and newer models require a 10-digit key code to accurately cut keys • 5-digit codes CANNOT be provided for 2019 and newer vehicles (the traditional 5-digit code from the key tag or driver's door lock cylinder is not sufficient and will not be issued for key cutting on these models). • Only Mazda-approved key cutting machines can process these 10-digit codes. • Many older key machines do not support 10-digit codes and cannot be updated to do so. In these cases, dealers will need to purchase one of the newer Mazda-approved key cutting machines capable of handling this requirement. • For a list of current Mazda-approved machines and purchasing options, refer to the Mazda Dealer Equipment Program or view the current Mazda approved key machines below.
SA-004-262026-02-03. Service bulletin. UNKNOWN OR OTHER; STRUCTURE:BODY. Some customers may complain that a door beltline molding is loose, fell off, or is missing.
SA-001-262026-02-03. Service bulletin. UNKNOWN OR OTHER. Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
16-002-262026-02-03. Service bulletin. UNKNOWN OR OTHER. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7230C1A-NA02_10014. NOTE: If current version is not 7230C1A-NA02_***** , this TSB is not applicable. (Ver. 7230C1A-NA02_10014) fixes these software errors (bugs): The infotainment screen may turn black when SIRIUSXM® Satellite Radio is selected. However, the camera images on the center display are not affected, and the back camera is usable. • Air conditioning settings cannot be controlled via Alexa without a CV contract. • The banner display for battery level notifications of Bluetooth®-connected devices has been modified. • Alexa may be signed out when the driver is uninstalled after Alexa has been set up. • Backup and restore may fail in the factory service diagnostics. • The Wi-Fi client connection screen may not disappear even after several seconds. • The system may freeze on the disclaimer screen when the engine is started normally after using the remote engine starter. However, the camera images on the center display are not affected, and the back camera is usable. • When attempting to connect Android Auto™, only Bluetooth® connection is established. • (Ver. 7230C1A-NA02_10012) fixes these software errors (bugs): The smartphone may not be charged when a smartphone is connected to a USB port while connected to wireless CarPlay. • Apple CarPlay® wireless connection may fail. • The Wi-Fi client menu is unavailable when the in-vehicle communication unit has no signal.
16-001-262026-02-03. Service bulletin. UNKNOWN OR OTHER. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7230C1A-NA01_10014 or 7230C2A-NA01_10014). NOTE: If current version is not 7230C1A-NA01_***** or 7230C2A-NA01_*****, this TSB is not applicable. (Ver. 7230C2A-NA01_10014) fixes these software errors (bugs): The banner display for battery level notifications of Bluetooth®-connected devices has been modified. • When the engine is started normally after using the remote engine starter, the system may freeze on the disclaimer screen. However, the camera images on the center display are not affected, and the back camera is usable. • When attempting to connect Android AutoTM, only Bluetooth® connection is established. • The infotainment screen may turn black when SIRIUSXM® Satellite Radio is selected. However, the camera images on the center display are not affected, and the back camera is usable. • (Ver. 7230C2A-NA01_10012) fixes these software errors (bugs): Apple CarPlay® wireless connection may fail. • The smartphone may not be charged when a smartphone is connected to a USB port while connected to Apple CarPlay®. • Although the SD card is removed, a navigation guidance may be displayed in Active Driving Display and/or the center display. • Pressing the commander may sometimes fail to display the menu after deleting multiple destination.
09-006-262026-02-03. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE:BODY. Some customers may report hearing an unusual noise coming from the power liftgate (PLG) when it is unlatching to open or latching closed. This is caused by an internal fault in the liftgate latch and/or loose bolts holding the latch to the liftgate. To eliminate this concern, the internal structure of the latch and surface treatment of the bolts have been modified.
09-004-262026-02-03. Service bulletin. SEATS. Some vehicles may exhibit a crack in the door side of the front seat cushion trim. Cracks develop along the areas where wrinkles form when weight is applied to the seat. When exiting the vehicle, the door-side surface of the cushion trim may be folded and compressed. When entering the vehicle, the surface of the cushion bolster may be rubbed and stretched. Repeated occurrences of these conditions may result in a crack forming in the surface of the seat cushion trim. To eliminate this concern, the material of the door-side surface of the front seat cushion trim has been modified to improve tear strength and scratch resistance.
09-001-262026-02-03. Service bulletin. SEATS. There are wrinkles on the leather seat cushion and/or seat back surface at PDI, when new vehicle is delivered, or when new upholstery is installed under Warranty repair. NOTE: This repair is not a permanent fix, it is meant to make new seats look their best when the vehicle is first presented to the customer. Wrinkles may not be completely removed after the repair is completed. Leather is a natural material and may develop some wrinkles due to aging and wear during normal usage.
SA-061-252026-01-04. Service bulletin. ELECTRICAL SYSTEM. If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
SA-023-25c2026-01-04. Service bulletin. ENGINE; EXTERIOR LIGHTING; ELECTRICAL SYSTEM. Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop • Door Lock / Unlock • Lights ON / OFF • Climate Control • 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Page
SA-017-25d2026-01-03. Service bulletin. UNKNOWN OR OTHER; ELECTRICAL SYSTEM. Mazda Connect Services - Frequently Asked Questions (FAQ)
09-045-252026-01-03. Service bulletin. STRUCTURE:BODY. Some customers may experience that the fuel lid and charge lid do not lock or unlock during door lock/unlock operation. This is caused by: Improper dimensional accuracy of the lid actuator lock mechanism Incomplete control logic in the R-ESU software To eliminate this concern: The mold design of the lid actuator was modified. The control software of the R-ESU was revised.
SA-056-252025-12-05. Service bulletin. POWER TRAIN. When inspected, the differential or PTO oil is dark or black. This is considered normal and NO repair should be performed. During production, differential ring and pinion gears receive a manganese phosphate coating (commonly referred to as black oxide). This coating forms a porous, oil-retentive surface that improves boundary lubrication and reduces adhesive wear during initial contact cycles. Designed as a sacrificial layer, it is gradually removed under load throughout the break-in process. As a result, after the first few hundred miles, or at the initial gear oil service interval, the lubricant may appear darkened by the worn-off coating. It will contain trace ferrous particles from the normal run-in of the gear teeth and bearing surfaces. This condition is expected and does not, by itself, indicate an issue with the differential or PTO gears.
SA-055-252025-12-05. Service bulletin. SERVICE BRAKES. Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern. NOTE: Before following this Service Alert repair procedure, ensure published TSBs in MGSS have been completed per model year.
SA-052-252025-12-05. Service bulletin. ENGINE; POWER TRAIN. Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is severe enough to require a repair, or just to clean the area and monitor it at the next service. Examples of residue or seepage that may not be considered a leak and that may not require repair based on splash shield inspection.
SA-051-252025-12-05. Service bulletin. STEERING; SUSPENSION; POWER TRAIN; WHEELS. Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH concerns, it is essential to first classify the issue into one of three primary categories: Noise, Vibration, or Harshness. Many customer complaints may involve overlapping symptoms, such as both noise and vibration, so identifying the dominant characteristic is critical. Once the primary symptom is determined, follow the appropriate diagnostic path. For example, if a concern includes both noise and vibration but is related to vehicle speed, the vibration diagnostic path should be followed. When considering component replacement during the diagnostic process, it is best practice to start with the lowest cost or most accessible part unless diagnostic evidence clearly identifies a more expensive or complex component as the root cause. This approach helps minimize repair costs and avoids unnecessary part replacements. For example, a growling or bearing whine noise may be mistakenly attributed to internal components in the differential, transfer unit, or transmission, when the actual source is a wheel bearing. Misdiagnosis like this can lead to unnecessary repairs, added time and cost. To help prevent this, always follow the guidelines in the repair procedure.
SA-020-25a2025-12-05. Service bulletin. WHEELS. There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.
09-041-252025-12-04. Service bulletin. VISIBILITY/WIPER. Some vehicles may exhibit a distortion in the front windshield causing a distorted view. This is caused by the distortion test process during manufacturing not being conducted correctly. To eliminate this concern, the distortion test process has been modified to perform it on all units during manufacturing.
09-010-25b2025-12-04. Service bulletin. STRUCTURE:BODY. Some customers may complain about a rattle from the sunroof (panorama roof) area. Make sure to read the complete repair procedure before attempting any repairs as the sunroof may have rattles from more than one location. The rattle noise may be caused by: Looseness in the side cover fitting part 1. Looseness in the cross brace cover clip 2. Looseness in the movable part inside the sunroof unit 3. To eliminate this concern, the following changes have been implemented. CAUSE 1: The shape of the side cover and clips have been modified to reduce the movement causing the rattle noise CAUSE 2: Improvement of the assembly process CAUSE 3: Modification of dimensions of the moving parts
SA-047-252025-11-05. Service bulletin. ELECTRICAL SYSTEM; UNKNOWN OR OTHER. When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.