Service bulletins for the 2014 Mazda CX-5
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
789 on file from NHTSA, as of 2026-10-19.
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| 09-018-15-3042 | 2017-06-07. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE. SOME VEHICLES MAY EXHIBIT A PAINT BLISTER (A) AND/OR RUST SPOT (B) ON THE LOWER PORTION OF THE LIFTGATE PANEL AS SHOWN BELOW. THE THICKNESS OF THE PAINT MAY BE INSUFFICIENT, CAUSING DECREASED CORROSION RESISTANCE. HOWEVER, THE THICKNESS OF “CLEAR” HAS BEEN INCREASED TO ELIMINATE THIS CONCERN. |
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| 09-019-15-3043 | 2017-06-07. Service bulletin. STRUCTURE:BODY:HOOD. SOME VEHICLES MAY EXHIBIT A CONDITION WHERE THE HOOD VIBRATES WHEN DRIVING AT SPEEDS OF 110 KM/H (68 MPH) OR MORE. THE AMOUNT OF SEALANT USED TO FILL IN THE SPACE BETWEEN THE INNER FRAME AND OUTER PANEL AT THE BOTTOM AREA OF THE HOOD IS INSUFFICIENT. IF THE SEALANT DETACHES (AS SHOWN BELOW ON THE LEFT), IT MAY CAUSE THE HOOD TO VIBRATE. THE AMOUNT OF SEALANT HAS BEEN INCREASED DURING VEHICLE PRODUCTION AND THE PRELOAD FORCE OF THE COWL GRILL SEAL HAS BEEN INCREASED TO ELIMINATE THE CONCERN. |
| 09-020-15-3046 | 2017-06-07. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE. SOME VEHICLES MAY EXHIBIT A CONDITION IN EXTREMELY COLD TEMPERATURES (BELOW FREEZING) WHERE THE HATCHBACK WILL NOT LATCH (HALF LATCH) WHEN CLOSING. THIS IS CAUSED BY THE TOPPER RUBBER, A COMPONENT OF THE LIFTGATE LATCH AND LOCK ACTUATOR (A), HARDENING WHEN THE TEMPERATURE DROPS BELOW FREEZING. THE STOPPER RUBBER HAS NOW BEEN IMPROVED TO ELIMINATE THIS CONCERN. |
| 01-009-15-3033 | 2017-06-07. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SOME VEHICLES MAY EXHIBIT A CHECK ENGINE LIGHT ON WITH DTC P013A:00 STORED IN MEMORY. • DTC P013A:00: HO2S SLOW RESPONSE (DURING TRANSITION FROM RICH TO LEAN) THIS CONCERN MAY BE CAUSED BY AN IMPACT FROM A SPEED-BUMP OR OTHER SOURCE, CAUSING A DEFORMATION OF THE GASKET BETWEEN THE EXHAUST MANIFOLD (WU-TWC) (A) AND THE TWC (B). |
| 05-002-15-3019D | 2017-06-07. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). • P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE SWITCH B) STUCK ON • P0847:00 - OIL PRESSURE SWITCH NO. 2 (OIL PRESSURE SWITCH A) STUCK ON • P0872:00 - OIL PRESSURE SWITCH NO. 3 (OIL PRESSURE SWITCH A) STUCK ON • P0877:00 - OIL PRESSURE SWITCH NO. 4 (OIL PRESSURE SWITCH B) STUCK ON • P0780:00 - GEAR SHIFTING MALFUNCTION THIS IS CAUSED BY THE OIL PRESSURE SWITCH A AND/OR B AT THE CONTROL VALVE BODY TEMPORARILY OR PERMANENTLY GETTING STUCK DUE TO CONTAMINATION ENTERING THE PASSAGE. TO CORRECT THE PROBLEM, SOME MASS PRODUCTION CHANGES HAVE BEEN IMPLEMENTED TO REDUCE CONTAMINATION AND IMPROVE THE DTC DIAGNOSTIC LOGIC. |
| 05-004-15-3034C | 2017-06-07. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SOME CUSTOMERS MAY COMPLAIN OF A CHECK ENGINE LIGHT AND A/T WARNING LIGHT ON WHEN STARTING THE ENGINE. AT THE SAME TIME, AN ENGINE INSPECTION REQUIRED MESSAGE IS DISPLAYED ON THE LCD. DTC P0722:00 IS STORED IN THE TRANSMISSION CONTROL MODULE (TCM) MEMORY. • DTC P0722:00 (OPEN CIRCUIT IN OUTPUT SPEED SHAFT CIRCUIT) THE TCM CONTROL LOGIC HAS BEEN CHANGED TO ELIMINATE THIS CONCERN. |
| 01-015-15-3064A | 2017-05-31. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SOME VEHICLES USING AN AUXILIARY HEATER (BLOCK HEATER) MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0116:00 OR P011A WHEN STARTING IN COLD WEATHER BELOW 32 °F (0 °C). • P0116:00: ECT SENSOR NO.1 CIRCUIT RANGE/PERFORMANCE PROBLEM • P011A:00: ECT SENSOR NO.1/NO.2 PERFORMANCE PROBLEM THIS IS CAUSED BY ERROR DETECTION LOGIC OF THE PCM. TO CORRECT THE PROBLEM, THE CONTROL LOGIC OF THE PCM HAS BEEN CHANGED. |
| 01-023-15-3084 | 2017-05-31. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE. SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE MIL ON AND DTC P0015 / P0524 STORED IN MEMORY. • P0015:00 - EXHAUST CMP TIMING OVER-RETARDED • P0524:00 - ENGINE OIL PRESSURE TOO LOW THIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO A PIECE OF FOREIGN OBJECT STUCK ON THE OIL PUMP PRESSURE RELIEF VALVE OR OCV. THE TEMPORARY ENTRY OF THE FOREIGN OBJECT TRIGGERS A MIL ILLUMINATION, BUT ROUGH IDLE WILL NOT BE PRODUCED UNTIL A LATER TIME. |
| 03-006-15-3086 | 2017-05-31. Service bulletin. WHEELS:HUB. SOME VEHICLES MAY EXHIBIT A GROAN TYPE NOISE FROM THE FRONT WHEEL HUB BEARING WHILE DRIVING AT HIGH SPEED OR WHEN CORNERING. THIS MAY BE CAUSED BY FRONT WHEEL HUB BEARING CORROSION. |
| 09-022-16-3183 | 2017-05-30. Service bulletin. STRUCTURE:BODY:ROOF AND PILLARS. SOME CUSTOMERS MAY COMPLAIN OF THE POOR APPEARANCE OF THE PASSENGER AND/OR DRIVER SIDE A-PILLAR TRIM. THE LOWER PORTION OF THE TRIM MAY BECOME DISTORTED (AS SHOWN BELOW) DUE TO HIGH TEMPERATURES. TO ELIMINATE THIS CONCERN, THE SHAPE OF THE BODY FLANGE HAS BEEN IMPROVED DURING MASS-PRODUCTION TO ALLOW SUF-FICIENT A-PILLAR CLEARANCE. |
| 02-005-16-3152A | 2017-05-30. Service bulletin. SUSPENSION:FRONT:STABILIZER BAR. BEGINNING WITH THE CX-5 AND MAZDA6 MODELS, GRIP TYPE FRONT AND REAR STABILIZER BUSHINGS HAVE BEEN INCORPO-RATED FOR NOISE PREVENTION PURPOSES. IF ANY TYPE OF GREASE OR LUBRICATION IS APPLIED TO THE BUSHINGS, IT MAY CREATE NOISE DUE TO BUSHING SLIPPAGE. |
| 09-014-16-3132A | 2017-05-30. Service bulletin. EXTERIOR LIGHTING:HEADLIGHTS. SOME VEHICLES EQUIPPED WITH LED OR DISCHARGE TYPE HEADLIGHTS MAY EXHIBIT WHITE MILKY STAINS ON THE INNER SUR-FACE OF THE HEADLIGHT LENS. SOME CUSTOMERS MAY COMPLAIN OF THE POOR APPEARANCE. THIS CONCERN IS CAUSED BY GAS THAT EMITS FROM A GASKET IN THE LAMP UNIT. THE GAS ADHERES TO THE INNER SURFACE OF THE HEADLIGHT LENS AND REACTS WITH THE ANTI-CLOUDING COATING AND MOISTURE IN THE AIR TO CREATE WHITE MILKY STAINS. THE GASKET MATERIAL HAS BEEN IMPROVED TO ELIMINATE THIS CONCERN. |
| 02-010-16-3170 | 2017-05-30. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE:FRAME AND MEMBERS; SUSPENSION:FRONT:SHOCK ABSORBER. SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. THE NOISE MAY BE DUE TO:•UPPER FRONT STRUT BEARING (A) DAMAGE. (CX-5 AND MAZDA6)•STICK/SLIP BETWEEN THE FRONT STRUT BEARING AND COIL SPRING. (CX-3, CX-5 AND MAZDA6)•THE BUMP STOPPER (C) MAY BE CONTACTING THE STRUT BEARING WHEN THE FRONT SHOCK ABSORBER IS COMPRESSED, CAUSING A POPPING NOISE. (MAZDA6 ONLY)•THE FRONT LOWER ARM BUSHING (D) IS MAKING A STICK-SLIP NOISE IN WET ROAD CONDITIONS. (CX-5 AND MAZDA6)TO ELIMINATE THE NOISE, THE FOLLOWING MASS-PRODUCTION CHANGES HAVE BEEN MADE:1. THE MATERIAL AND PRODUCTION METHOD OF THE FRONT STRUT BEARING (A) HAS BEEN CHANGED. (CX-5 AND MAZDA6)2. A PROTECTOR HAS BEEN INSTALLED ONTO THE COIL SPRING. (CX-5 AND MAZDA6)3. THE SHAPE OF THE BUMP STOPPER (C) WILL BE MODIFIED IN THE FUTURE. (MAZDA6 ONLY)4. THE SHAPE OF THE COIL SPRING HAS BEEN CHANGED. (CX-3 ONLY)5. FRICTION OF THE LOWER ARM BUSHING HAS BEEN REDUCED BY ADDING A DRY COATING. (CX-5 AND MAZDA6)NOTE:THE PISTON ROD NUT (B) REQUIRES REPLACEMENT. |
| 01-009-16-3172 | 2017-05-30. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING; ENGINE. SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE CHECK ENGINE LIGHT ON AND DTC P0015 / P0524 STORED IN MEMORY.•P0015:00 - EXHAUST CMP TIMING OVER-RETARDED•P0524:00 - ENGINE OIL PRESSURE TOO LOWTHIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO A PIECE OF FOREIGN OBJECT STUCK ON THE OIL PUMP PRESSURE RELIEF VALVE OR OIL CONTROL VALVE (OCV). THE TEMPORARY ENTRY OF THE FOREIGN OBJECT TRIGGERS A CHECK ENGINE LIGHT ON, BUT ROUGH IDLE WILL NOT BE PRODUCED UNTIL A LATER TIME. |
| 02-009-16-3155 | 2017-05-30. Service bulletin. STEERING: STEERING WHEEL/HANDLE BAR. SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. |
| 05-002-16-3129 | 2017-05-26. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION. THE NEW SKYACTIV-DRIVE FW6A-EL AT USES “AUTOMATIC TRANSMISSION FLUID (ATF) TYPE: FZ”. ONLY USE “ATF-FZ” TO FILL OR TOP OFF THE FLUID LEVEL. ATF-FZ IS SPECIALLY DESIGNED FOR USE IN THE SKYACTIV-DRIVE SERIES AT. IT IS A LOW VISCOSITY FORMULA WITH LESS FRICTION FOR BETTER FUEL ECONOMY. NOTE: ATF-FZ IS COLORED BLUE FOR EASY IDENTIFICATION. TO CHECK THE FLUID LEVEL, REMOVE THE BOLT, THEN REMOVE THE DIPSTICK. THE DIPSTICK IS MARKED WITH A “FZ” ON SKYACTIV-DRIVE FW6A-EL AT. WHEN FINISHED, INSERT THE DIPSTICK AND INSTALL THE BOLT. |
| 09-003-16-3130 | 2017-05-26. Service bulletin. EXTERIOR LIGHTING:TAIL LIGHTS; EXTERIOR LIGHTING:HEADLIGHTS. SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT (HEADLAMP/HEADLIGHT) OR REAR (TAILLAMP/TAIL-LIGHT) COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMP-TOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE PERFORMANCE OF THE LIGHT. THIS CONDENSATION/FOG IS A NATURAL PHENOMENON THAT OCCURS WHEN THERE IS A FAIRLY LARGE TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND THE OUTSIDE OF THE LIGHT HOUSING. IT IS NORMAL FOR VERY SMALL WATER DROPS TO APPEAR IN CERTAIN LOCATIONS ON THE LIGHT UNITS WHERE THE AIR IS STAGNANT (CONDENSATION), MAKING THE LENS LOOK WHITISH (FOG). THIS HAPPENS MOSTLY IN THE CORNERS AND NARROW SPACES, AND WILL TYPICALLY CLEAR DURING WARMER AMBIENT TEMPERATURES, OR WHEN THE LIGHTS HAVE BEEN ON FOR SOME TIME. EXPLAIN TO THE CUSTOMER THAT THIS IS A NATURAL PHENOMENON AND NOT A QUALITY DEFECT. DO NOT ATTEMPT REPAIRS AS THIS IS CONSIDERED NORMAL, AND IS NOT COVERED UNDER WARRANTY. REPLACING THE LIGHT UNIT WILL NOT CORRECT THIS SYMPTOM. |
| 05-001-15-2920 | 2017-05-25. Service bulletin. POWER TRAIN:CLUTCH ASSEMBLY. SOME VEHICLES MAY EXHIBIT ONE OF THE FOLLOWING CONCERNS: • HARD TO SHIFT INTO 3RD, 4TH, 5TH, AND/OR 6TH GEAR. • SOMETIMES THE SHIFTER MAY JUMP OUT OF 3RD GEAR OVER A ROAD BUMP WHEN ACCELERATING AFTER DECELERATION AT 25-40 MPH (40-65 KM/H) THIS IS CAUSED BY A FAILURE OF THE RELATED CLUTCH HUB(S). TO CORRECT THE PROBLEM OF HARD SHIFTING, THE SHAPE OF THE 3-4 AND 5-6 CLUTCH HUB HAS BEEN CHANGED. A SURFACE TREATMENT HAS NOW BEEN ADDED TO THE 3-4 CLUTCH HUB TO PREVENT 3RD GEAR FROM JUMPING OUT. |
| 01-001-15-2988 | 2017-05-25. Service bulletin. ENGINE. SOME VEHICLES EQUIPPED WITH SKYACTIV-G 2.0L ENGINE MAY EXPERIENCE ENGINE OIL SEEPAGE FROM DRAIN PLUG AFTER THE ENGINE OIL IS REPLACED EVEN IF THE PLUG IS TIGHTENED TO THE SPECIFIED TORQUE WITH A NEW GASKET. OIL PAN DRAIN PLUG TIGHTENING TORQUE: 30—41 N·M {3.1—4.1 KGF·M, 23—30 FT·LBF} SEATING SURFACE OF THE OIL PAN FOR THE DRAIN PLUG MAY HAVE POOR FLATNESS DUE TO IMPROPER SPOT WELDING AND/OR THE SURFACE MAY HAVE GOTTEN A SCRATCH DURING MANUFACTURING PROCESS. |
| 07-001-15-2993 | 2017-05-25. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. SOME VEHICLES (ONLY EQUIPPED WITH MANUAL A/C OR WITHOUT A/C) MAY EXHIBIT A BLOWER MOTOR THAT ONLY OPERATES IN THE HIGHEST SPEED (4TH) AND DOES NOT OPERATE AT SPEEDS 1 - 3. THIS CONCERN OCCURS MOSTLY IN COLDER REGIONS AND MAY BE CAUSED BY A BLOWN RESISTOR FUSE. TO ELIMINATE THIS CONCERN, A SPECIAL SERVICE PART BLOWER MOTOR HAS BEEN ESTABLISHED. |
| 07-002-15-3004 | 2017-05-25. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. SOME CUSTOMERS MAY COMPLAIN ABOUT NO COOL AIR FROM THE VENTS WHEN THE AIR CONDITIONER (A/C) IS ON. THIS CONCERN MAY BE CAUSED BY A/C REFRIGERANT LEAKING FROM THE EVAPORATOR. SOME DEFORMED EVAPORATOR TUBES SLIPPED THROUGH QUALITY INSPECTION AND WERE USED DURING PRODUCTION. A/C REFRIGERANT LEAKS FROM IMPROPER BRAZING AT A JOINT. TO CORRECT THE PROBLEM, THE PRODUCTION AND INSPECTION CONTROL OF THE EVAPORATOR HAVE BEEN IMPROVED. |
| 02-003-15-2990 | 2017-05-25. Service bulletin. EQUIPMENT:MECHANICAL. SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT STRUT BEARING (A) WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. THE NOISE MAY BE DUE TO UPPER FRONT STRUT BEARING DAMAGE OR IT MAY BE DUE TO STICK/SLIP BETWEEN THE FRONT STRUT BEARING AND COIL SPRING. TO ELIMINATE THE NOISE, THE FOLLOWING MASS-PRODUCTION CHANGES HAVE BEEN MADE: 1. THE MATERIAL AND PRODUCTION METHOD OF THE FRONT STRUT BEARING HAS BEEN CHANGED. 2. A PROTECTOR HAS BEEN INSTALLED ONTO THE COIL SPRING. NOTE: THE PISTON ROD NUT (B) REQUIRES REPLACEMENT WHEN THE FRONT STRUT BEARING IS REPLACED. |
| 09-004-15-3000 | 2017-05-25. Service bulletin. SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER. SOME VEHICLES MAY EXHIBIT AN INOPERATIVE SEAT WARMER (OR SEAT HEATER) ON THE DRIVER AND/OR PASSENGER SEAT. WHEN WEIGHT IS APPLIED TO THE SEAT, PART OF THE HEATER ELEMENT WIRE MAY COME OUT OF POSITION AND BECOME BENT. UNDER REPEATED STRESS, THE WIRE MAY BREAK CAUSING AN INOPERATIVE SEAT WARMER CONDITION. AN ADDITIONAL ADHESION TREATMENT HAS BEEN APPLIED TO ELIMINATE THE HEATER ELEMENT WIRE FROM COMING OUT OF THE POSITION. |
| 09-005-15-3010 | 2017-05-25. Service bulletin. STRUCTURE:BODY:DOOR. SOME VEHICLES MAY EXPERIENCE NOISE FROM THE FRONT DOOR CHECKER INSTALLATION LOCATION (A) WHENEVER THE DOOR IS OPENED. WHEN THE DOOR IS FULLY OPENED, THE DOOR CHECKER MAY BECOME OVER-STROKED AND CAUSE A CRACK AT THE SPOT WELDING AREA AROUND THE DOOR CHECKER. TO ELIMINATE THIS CONCERN, THE THICKNESS OF THE HINGE REINFORCEMENT HAS BEEN INCREASED. |
| 09-006-15-2904 | 2017-05-25. Service bulletin. SEATS:FRONT ASSEMBLY:POWER ADJUST. SOME VEHICLES (WITHOUT POWER SEATS) MAY EXHIBIT A DRIVER SEAT THAT GRADUALLY MOVES DOWN BY ITSELF. THIS CONCERN MAY BE CAUSED WHEN A LOAD, WHICH IS APPLIED TO THE SEAT DURING BRAKING, EXCEEDS A CERTAIN LEVEL THAT COULD IMPACT THE RETAINING MECHANISM OF THE SEAT LIFTER CAUSING THE SEAT TO GRADUALLY MOVE DOWNWARD. TO ELIMINATE THIS CONCERN, THE PLAY IN THE LIFT MECHANISM GEARS HAS BEEN REDUCED. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.