WenmarOpen by Wenmar Pro

Service bulletins for the 2013 Mazda CX-5

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

824 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Bulletins, newest first
02-007-12-27402017-04-26. Service bulletin. TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS. CUSTOMER COMPLAINTS HAVE BEEN REPORTED WHERE THE TPMS WARNING LIGHT IS UNNECESSARILY ILLUMINATED BECAUSE THE TPMS INITIALIZATION WAS NOT PERFORMED CORRECTLY BEFORE CUSTOMER DELIVERY.
02-003-12-2688A2017-04-26. Service bulletin. TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS. THIS SERVICE BULLETIN ILLUSTRATES THE CONDITIONS WHEN A TPMS WARNING LIGHT MAY ILLUMINATE, WHY IT ILLUMINATED AND HOW TO PROPERLY INITIALIZE THE SYSTEM. THE TIRE PRESSURE MONITORING SYSTEM (TPMS) MONITORS THE TIRE PRESSURE OF ALL FOUR TIRES INDIRECTLY USING THE DATA SENT FROM THE ABS WHEEL SPEED SENSORS. IF THE AIR PRESSURE OF ONE OR MORE TIRES IS TOO LOW COMPARED WITH THE SPECIFIED VALUE (THE INITIAL VALUE LEARNED BY THE SYSTEM), THE SYSTEM WARNS THE DRIVER WITH THE TPMS WARNING LIGHT IN THE INSTRUMENT CLUSTER AND A BEEP SOUND. TO ALLOW THE TPMS TO OPERATE CORRECTLY, IT IS ESSENTIAL THAT THE TPMS BE INITIALIZED TO LEARN NEW CONDITIONS WHENEVER A TIRE RELATED SERVICE IS PERFORMED.
01-028-12-27222017-04-26. Service bulletin. ENGINE. SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE MIL ON AND DTC P0015 / P0524 STORED IN MEMORY. • P0015:00 - EXHAUST CMP TIMING OVER-RETARDED • P0524:00 - ENGINE OIL PRESSURE TOO LOW THIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO A PIECE OF FOREIGN OBJECT STUCK ON THE OIL PUMP PRESSURE RELIEF VALVE OR OCV. THE TEMPORARY ENTRY OF THE FOREIGN OBJECT TRIGGERS A MIL ILLUMINATION, BUT ROUGH IDLE WILL NOT BE PRODUCED UNTIL A LATER TIME.
00-004-12-27412017-04-26. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNER’S MANUAL. SERVICES PERFORMED OUTSIDE OF MAZDA’S FACTORY SCHEDULED MAINTENANCE ARE NOT RECOMMENDED. THESE SERVICES ARE UNNECESSARY AND CREATE UNNEEDED EXPENSES FOR YOUR CUSTOMERS.
09-046-12-27442017-04-26. Service bulletin. EXTERIOR LIGHTING; EXTERIOR LIGHTING:FOG LIGHTS. SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT OR REAR COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE PERFORMANCE OF THE LIGHT. THIS CONDENSATION/FOG IS A NATURAL HENOMENON THAT OCCURS WHEN THERE IS A FAIRLY LARGE TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND THE OUTSIDE OF THE LIGHT HOUSING. IT IS NORMAL FOR VERY SMALL WATER DROPS TO APPEAR IN CERTAIN LOCATIONS ON THE LIGHT UNITS WHERE THE AIR IS STAGNANT (CONDENSATION), MAKING THE LENS LOOK WHITISH (FOG). THIS HAPPENS MOSTLY IN THE CORNERS AND NARROW SPACES, AND WILL TYPICALLY CLEAR DURING WARMER AMBIENT TEMPERATURES, OR WHEN THE LIGHTS HAVE BEEN ON FOR SOME TIME. EXPLAIN TO THE CUSTOMER THAT THIS IS A NATURAL PHENOMENON AND NOT A QUALITY DEFECT. DO NOT ATTEMPT REPAIRS AS THIS IS CONSIDERED NORMAL, AND IS NOT COVERED UNDER WARRANTY. REPLACING THE LIGHT UNIT WILL NOT CORRECT THIS SYMPTOM.
05-004-12-2706A2017-04-25. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION. SOME VEHICLES MAY EXPERIENCE AN EXCESSIVE SHIFT SHOCK AT ONE OR MORE OF THE FOLLOWING CONDITIONS: • WHEN SHIFTING FROM P TO R POSITION OR N TO R POSITION. • WHEN THE TRANSMISSION SHIFTS IMMEDIATELY AFTER STARTING TO MOVE (IN D POSITION). • WHEN THE TRANSMISSION SHIFTS AT CRUISING SPEED (IN D POSITION). THE INITIAL LEARNING MAY NOT HAVE BEEN COMPLETED AT THE TIME OF VEHICLE PRODUCTION. TO CORRECT THE PROBLEM, ONE OR MORE LEARNING PROCEDURES MAY NEED TO BE PERFORMED.
09-042-12-27332017-04-25. Service bulletin. SEATS:MID/REAR ASSEMBLY. SOME VEHICLES EQUIPPED WITH A 4:2:4 SPLIT TYPE REAR SEAT MAY BE UNABLE TO LOWER THE REAR SEATBACK (A) WHEN PULLING THE LEFT (B) AND/OR RIGHT (C) REMOTE HANDLES. ALSO, THE SEATBACKS MAY NOT FULLY LATCH (LOCK) WHEN PLACED IN THE UPRIGHT POSITION.
01-006-12-2629A2017-04-25. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM:IGNITION. THESE VEHICLES ARE EQUIPPED WITH A PUSH BUTTON START/STOP IGNITION SYSTEM. UNLIKE SOME PREVIOUS MAZDA MODELS (A), THERE IS NO KEY CYLINDER ON THE STEERING COLUMN (B). THEREFORE, THE ENGINE CANNOT BE STARTED WITH THE AUXILIARY KEY IF THE ROOM FUSE IS REMOVED OR IF THE TRANSMITTER BATTERY IS DEAD.
09-025-13-2827A2017-04-24. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. SOME VEHICLES MAY EXHIBIT A CONDITION WHERE THE FRONT SEAT BACK TRIM IS COMING APART AT THE SEAMS. THIS CONDI-TION IS CAUSED BY INSUFFICIENT SEWING STRENGTH IN THE SEAMS. THE SEWING METHOD HAS BEEN IMPROVED TO ELIMINATE THIS CONCERN.
01-023-13-28342017-04-24. Service bulletin. ENGINE. SOME VEHICLES MAY EXHIBIT AN ENGINE NO START IN AMBIENT TEMPERATURES BELOW -4 DEGREE FAHRENHEIT (-20 DEGREE CELSIUS) AFTER DRIVING FOR 10 - 20 MINUTES AND THEN PARKING THE CAR FOR ABOUT ONE HOUR. THIS MAY BE CAUSED BY THE CONTACT POINT OF THE MAIN RELAY FREEZING DUE TO MOISTURE INSIDE THE MAIN RELAY.
06-002-13-28292017-04-24. Service bulletin. EQUIPMENT. SOME VEHICLES MAY EXHIBIT A CLACKING NOISE FROM UNDER THE FRONT OF THE VEHICLE. THIS NOISE ONLY OCCURS WHEN STARTING TO MOVE THE VEHICLE WHILE THE STEERING WHEEL IS TURNED TO THE FULL LEFT POSITION. NOTE:THE NOISE WILL NOT OCCUR IF THE STEERING WHEEL IS IN THE CENTER OR FULL RIGHT POSITION.THE NOISE IS CAUSED WHEN THE EDGE OF THE LEFT SIDE INNER BALL JOINT (A) GETS STUCK WITH THE STEERING GEAR HOUSING. THE SHAPE OF THE INNER BALL JOINT EDGE HAS BEEN CHANGED TO ELIMINATE THIS NOISE.
09-026-13-28332017-04-24. Service bulletin. EQUIPMENT. SOME VEHICLES MAY EXHIBIT A NOISE FROM UNDER THE DRIVER SEAT WHILE DRIVING THE VEHICLE. THE NOISE MAY BE CAUSED BY VIBRATION WHEN THE BENT-UP END OF THE BALANCE SPRING (A) INTERFERES WITH THE SLIDER BUSHING (B). TO ELIMINATE THE NOISE, THE CLEARANCE BETWEEN THE BALANCE SPRING AND THE SLIDER BUSHING HAS BEEN INCREASED.
09-002-13-2732A2017-04-24. Service bulletin. EQUIPMENT. SOME VEHICLES MAY EXHIBIT A VIBRATION FROM THE DRIVER-SIDE POWER DOOR MIRROR GLASS WHEN THE VEHICLE IS DRIVEN AT HIGH SPEEDS. THIS CONCERN MAY BE DUE TO A LACK OF RIGIDITY OF THE MIRROR BASE SO THE MIRROR VIBRATES WHEN IT RECEIVES VEHICLE VIBRATION OR WIND PRESSURE.
09-013-13-2795A2017-04-24. Service bulletin. EQUIPMENT. SOME VEHICLES EQUIPPED WITH A 4:2:4 SPLIT TYPE REAR SEAT MAY BE UNABLE TO LOWER THE REAR SEATBACK (A) WHEN PULLING THE LEFT (B) AND/OR RIGHT (C) REMOTE HANDLES. ALSO, THE SEATBACKS MAY NOT FULLY LATCH (LOCK) WHEN PLACED IN THE UPRIGHT POSITION.THIS CONCERN MAY BE CAUSED BY EITHER OF THE FOLLOWING:•INSUFFICIENT REMOTE CABLE TENSION DUE TO INCORRECT ADJUSTMENT POSITION (A) OF THE REMOTE CABLE.•THE CABLE BALL (B) GETS SEIZED ON SHARP EDGES INSIDE THE CYLINDER.
07-002-13-28422017-04-24. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. A MUSTY/MILDEW TYPE ODOR MAY COME FROM THE VENTS WHEN THE AIR CONDITIONING (A/C) SYSTEM IS OPERATING. IT IS MOST NOTICEABLE WHEN THE A/C IS FIRST TURNED ON. THIS ODOR IS THE RESULT OF MOLD GROWTH IN THE A/C EVAPORATOR/COOLING UNIT WHICH IS CAUSED BY CONDENSATION, DUST, AND POLLEN WITHIN THE COOLING UNIT. THIS CONDITION IS USUALLY WORSE DURING HIGH HUMIDITY CONDITIONS. “MAZDA AIR COOLING COIL COATING” IS AVAILABLE TO ENCAPSULATE THE MOLD TO REDUCE ODORS. IF THE PRODUCT IS PROPERLY APPLIED, IT CAN EFFECTIVELY REDUCE THE MUSTY/MILDEW ODOR FOR UP TO THREE YEARS.NOTE:SEE PARTS INFORMATION FOR MAZDA AIR COOLING COIL COATING AND KIT PART NUMBERS.
09-010-13-2774A2017-04-24. Service bulletin. SEATS. SOME VEHICLES (WITHOUT POWER SEATS) MAY EXHIBIT A DRIVER SEAT THAT GRADUALLY MOVES DOWN BY ITSELF. THIS CON-CERN MAY BE CAUSED WHEN A LOAD, WHICH IS APPLIED TO THE SEAT DURING BRAKING, EXCEEDS A CERTAIN LEVEL THAT COULD IMPACT THE RETAINING MECHANISM OF THE SEAT LIFTER CAUSING THE SEAT TO GRADUALLY MOVE DOWNWARD.
09-028-13-28482017-04-24. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. SOME VEHICLES MAY EXHIBIT A WHITE STAIN RUNNING DOWN THE FRONT DOOR(S), WHICH ORIGINATES FROM UNDER THE OUTER DOOR MIRROR. THIS IS CAUSED WHEN WATER (CONTAINING WHITE CORROSION) IS GENERATED INSIDE THE DOOR MIRROR BASE, THEN DRAINS DOWN THE DOOR PANEL CAUSING A POOR APPEARANCE CONCERN. THE DOOR MIRROR BASE WAS ORIGINALLY DESIGNED TO DRAIN WATER TO THE OUTSIDE OF THE DOOR. THE SHAPE OF THE DOOR MIRROR BASE GASKET HAS BEEN MODIFIED TO NOW DRAIN WATER TO THE INSIDE OF THE DOOR. REPLACING THE GASKET SHOULD ELIMINATE THIS CONCERN.
09-040-12-27242017-04-24. Service bulletin. EQUIPMENT. THE FRONT AND REAR BUMPER COVERS (OR FASCIA) FOR THE 2013 CX-5 ARE 25 – 30% LIGHTER THAN THE PREVIOUS BUMPER COVERS USED ON MAZDA VEHICLES. THE WEIGHT REDUCTION WAS ACCOMPLISHED BY USING NEW MATERIALS THAT ARE NOW PART OF MAZDA’S OVERALL SKYACTIV® TECHNOLOGY. ALTHOUGH THE BUMPER COVERS ARE LIGHTER, THE REPAIR/REFINISHING PROCEDURES AND THE MATERIALS USED ARE NO DIFFERENT THAN THE PREVIOUS (PP) POLYPROPYLENE (HEAVIER) BUMPER COVERS MAZDA HAS USED IN THE PAST.
09-041-12-27272017-04-24. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). THE NAVIGATION SYSTEM SUPPORT FOR DIAGNOSTICS, PARTS AUTHORIZATION, AND PARTS EXCHANGE REQUIRE CONTACTING THE PROPER SOURCE.
02-006-12-27212017-04-24. Service bulletin. STEERING; WHEELS. SOME VEHICLES MAY EXPERIENCE STEERING SHIMMY/SHAKE AND/OR FLOOR VIBRATION WHILE DRIVING BETWEEN 50-80 MPH. THIS CONCERN MAY BE CAUSED BY UNBALANCED WHEELS/TIRES.
09-020-13-2808A2017-04-24. Service bulletin. SEATS. SOME CUSTOMERS MAY COMPLAIN THAT THE DRIVER SIDE SEATBACK RECLINING POSITION SEEMS TO CHANGE BY ITSELF. THIS MAY BE CAUSED UNKNOWINGLY BY THE CUSTOMER WHEN THEY EXIT THE VEHICLE. THE CUSTOMER’S LEG MAY BE CONTACTING THE RECLINER SWITCH KNOB AND CHANGING THE SEATBACK RECLINING POSITION.NOTE:THIS ISSUE DOES NOT INVOLVE ANY MOVEMENT OF THE SEATBACK WHILE THE VEHICLE IS BEING DRIVEN.
02-008-13-28112017-04-24. Service bulletin. EQUIPMENT. SOME VEHICLES MAY EXHIBIT A SQUEAKING OR KNOCKING NOISE FROM THE REAR OF THE VEHICLE WHEN PASSING OVER A BUMP. THIS IS CAUSED BY DUST ENTERING BETWEEN THE REAR STABILIZER BUSHING AND STABILIZER BAR, WHICH WEARS DOWN THE BUSHING. TO CORRECT THE PROBLEM, THE REAR STABILIZER BAR IS REPLACED WITH A MODIFIED ONE (WITH A SET OF STABI-LIZER BUSHINGS AND BRACKETS).
04-003-13-28232017-04-24. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SOME VEHICLES MAY EXPERIENCE THE TCS/DSC INDICATOR LIGHT AND THE TPMS WARNING LIGHT BOTH ON WITH DTC C0051:62 STORED IN MEMORY.•DTC C0051:62 - THE DIFFERENCE BETWEEN THE INITIAL LEARNED VALUE OF THE STEERING ANGLE (AS CALCULATED BY EACH SENSOR) AND THE STEERING ANGLE (AS CALCULATED BY THE STEERING ANGLE SENSOR) WHILE DRIVING IN A STRAIGHT LINE, HAS EXCEEDED ITS ALLOWABLE TOLERANCE (OR THRESHOLD).NOTE:FOR VEHICLES EQUIPPED WITH THE SMART CITY BRAKE SYSTEM (SCBS), THE MASTER WARNING LIGHT ALSO COMES ON WITH THE MESSAGE "SCBS INSPECTION REQUIRED" IN THE DISPLAY.THE SYMPTOMS MAY OCCUR WHEN THE FOLLOWING CONDITIONS ARE MET: •AFTER STARTING THE ENGINE, THE VEHICLE IS DRIVEN BACKWARDS WHILE THE STEERING WHEEL IS TURNED TO THE LEFT OR TO THE RIGHT. THE VEHICLE IS THEN DRIVEN FORWARD AND BEGINS ACCELERATING WHILE THE STEERING WHEEL IS STILL TURNED.TO ELIMINATE THIS CONCERN, THE DSC HU/CM SOFTWARE HAS BEEN CHANGED.
01-001-13-2746B2017-04-24. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SOME VEHICLES MAY EXPERIENCE MIL ILLUMINATION WITH DTC P2610 (INSTRUMENT CLUSTER INTERNAL ENGINE OFF TIMER PERFORMANCE PROBLEM) STORED IN MEMORY AFTER ENGINE START AND ROOM FUSE 15A (A) REMOVED. NOTE:THE ODOMETER WILL DISPLAY “F0-002” DURING TRANSPORT MODE (ROOM FUSE 15A REMOVED). TRANSPORT MODE IS CANCELED WHEN ROOM FUSE 15A IS INSTALLED OR THE VEHICLE ODOMETER IS MORE THAN 12.4MI (20KM).
09-025-13-28272017-04-24. Service bulletin. SEATS. SOME VEHICLES MAY EXHIBIT A CONDITION WHERE THE FRONT SEAT BACK TRIM IS COMING APART AT THE SEAMS. THIS CONDI-TION IS CAUSED BY INSUFFICIENT SEWING STRENGTH IN THE SEAMS. THE SEWING METHOD HAS BEEN IMPROVED TO ELIMINATE THIS CONCERN.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.