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Service bulletins for the 2016 Mazda CX-3

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

658 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
SA-040-172017-05-17. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING ADVANCED KEYLESS ENTRY SYSTEM MALFUNCTIONS: (1) KEY FOB AND/OR DOOR REQUEST SWITCH DOES NOT OPERATE. (2) DOOR LOCKS REPEATEDLY LOCK AND UNLOCK WHEN APPROACHING THE VEHICLE WITH THE ADVANCED KEY. (3) KEY WARNING LIGHT (RED) ON WHILE DRIVING AND DTC B10D1:23 AND/OR B10D3:23 IS(ARE) STORED. •B10D1:23 REQUEST SWITCH (LF) CIRCUIT MALFUNCTION •B10D3:23 REQUEST SWITCH (RF) CIRCUIT MALFUNCTION
01-014-15-30552017-05-17. Service bulletin. ENGINE. FREQUENT ENGINE STARTS UNDER EXTREMELY COLD AMBIENT TEMPERATURES MAY RESULT IN OIL SEEPAGE FROM THE ENGINE OIL PRESSURE SWITCH. THIS CONCERN MAY BE CAUSED BY A LACK OF DURABILITY OF THE OIL PRESSURE SWITCH UNDER THESE CONDITIONS. TO CORRECT THE PROBLEM, THE OIL PRESSURE SWITCH HAS BEEN IMPROVED TO INCREASE THE DURABILITY IN COLD AMBIENT TEMPERATURES. ALL SKYACTIV ENGINES EQUIPPED WITH OIL PRESSURE SWITCH PART NUMBER PE01-18-501A ARE APPLICABLE TO THIS ISSUE.
MT-003-172017-05-05. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VEHICLE BECOMES “LINKED” TO THE VIN OF THAT VEHICLE.
00-004-12-27412017-04-26. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNER’S MANUAL. SERVICES PERFORMED OUTSIDE OF MAZDA’S FACTORY SCHEDULED MAINTENANCE ARE NOT RECOMMENDED. THESE SERVICES ARE UNNECESSARY AND CREATE UNNEEDED EXPENSES FOR YOUR CUSTOMERS.
SA2962017-03-02. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM. SOME CUSTOMERS MAY REPORT THAT WHEN USING THEIR IPHONE WITH BLUETOOTH AUDIO THAT THEY CANNOT SELECT A NEW SONG OR A DIFFERENT SONG WILL PLAY.IF THE CUSTOMER SELECTS A DIFFERENT SONG, MOST OF THE TIME IT WILL CONTINUE PLAYING THE CURRENT SONG.IF THE CUSTOMER SHOULD SELECT THE CURRENT SONG AGAIN, IT MAY START PLAYING A DIFFERENT SONG.
09-009-16-3150A2017-03-01. Service bulletin. EQUIPMENT. SOME VEHICLES MAY EXHIBIT BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS OF FEBRUARY 2010.CUSTOMERS EXPERIENCING RELATED CONCERNS SHOULD HAVE THEIR VEHICLE AND/OR DEVICE INSPECTED ACCORDING TO THE FOLLOWING PROCEDURE.
01-013-16-32022017-03-01. Service bulletin. VEHICLE SPEED CONTROL:ACCELERATOR PEDAL. SOME VEHICLES MAY EXHIBIT THE ACCELERATOR PEDAL HINGE SEPARATING FROM THE BASE IN COLD TEMPERATURES BELOW 32 DEGREES FAHRENHEIT (0 DEGREES CELSIUS).THE ACCELERATOR PEDAL HAS BEEN CHANGED TO INCREASE DURABILITY.
09-034-16-31992017-03-01. Service bulletin. SEATS. SOME CUSTOMERS MAY FIND WHITE DUST UNDER FRONT SEATS AND/OR PARTIALLY COLLAPSED SIDE SUPPORT OF THE SEAT CUSH-ION. THE SEAT CUSHION PAD MAY FALL INTO THE INSIDE OF THE FRAME TEMPORARILY AND MAY BE SHAVED BY THE EDGE OF THE FRAME WHEN IT RETURNS TO THE ORIGINAL POSITION.
09-032-16-32012017-03-01. Service bulletin. SEATS. SOME CUSTOMERS MAY COMPLAIN ABOUT A FRONT SEAT RECLINER LEVER KNOB DIFFICULT TO MOVE. THIS MAKES IT DIFFICULT TO CHANGE THE SEAT BACK RECLINING POSITION. THIS MAY BE CAUSED BY A RETURN RECLINER LEVER KNOB SPRING (A) THAT IS TOO STRONG
09-024-16-3192A2017-02-28. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. ALL MAZDA CONNECT VEHICLES IN NEW CAR INVENTORY MUST BE UPDATED TO THIS SOFTWARE VERSION LISTED BELOW IN THIS TSB AS PART OF THE NEW CAR READY STEP 3 PROCESS. MAKE SURE THE NEW VEHICLE SPECIALIST RECEIVES A COPY OF THIS BULLETIN.SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 55.00.760 OR LATER).•SOME STREET NAMES IN CANADA ARE NOT DISPLAYED.•NAVIGATION DOES NOT ALLOW TO SET CERTAIN CITIES AS DESTINATION.•NAVIGATION DOES NOT ANNOUNCE VOICE GUIDANCE FOR STREET NAMES.•NAVIGATION TURNS TO A BLACK SCREEN REMAINING THE TASK BAR.•TURN -BY-TURN NAVIGATION GUIDANCE DOES NOT DISPLAY ON ON THE ACTIVE DRIVING DISPLAY (FOR VEHICLES WITH 55.00.750).•EVERY TIME THE NAVIGATION IS TURNED ON, THE VEHICLE POSITION STARTS FROM THE LOCATION (DEALER) WHERE THE CMU WAS UPDATED FROM VERSION 55.00.650 TO 55.00.750.•NAVIGATION OR OTHER SCREEN TURN BLACK, FREEZE OR REBOOT.•SYSTEM DOES NOT RECOGNIZE USB/SD CARD.SOME MENU OF MUSIC SOURCE SELECTION IS GRAYED OUT.•WHEN USING THE CALL BUTTON ON THE CELL PHONE TO MAKE A CALL, THE CALL SOUND IS SHORT.•FAVORITES DISAPPEAR.•VEHICLE CURRENT POSITION IS NOT ACCURATE ENOUGH.•REAR VIEW MONITOR DOES NOT SHOW UP ON SCREEN.•TEXT INFORMATION OF HD RADIO IS NOT DISPLAYED WHEN SWITCHING MUSIC SOURCE.•WHEN ASKING FOR CURRENT LOCATION WITH VOICE COMMAND “WHERE AM I?”, THE SYSTEM RESPONDS WITH “YOUR LOCA-TION IS COMMA.”•CONTACT INFORMATION CANNOT BE LOADED CORRECTLY FROM PHONES OTHER THAN IPHONE.NOTE:MAZDA IS WORKING TO MAKE FURTHER IMPROVEMENTS TO THE MAZDA CONNECT INFOTAINMENT SYSTEM SOFTWARE, AND MAY ISSUE FUTURE SOFTWARE UPDATES TO IMPROVE SYSTEM OPERATION AND PERFORMANCE. SOFTWARE VER-SION UPDATES CAN BE FOUND ON MS3 UNDER IDS/INFOTAINMENT.
09-028-16-31892017-02-28. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; STRUCTURE. SOME VEHICLES MAY EXHIBIT A RATTLE/CHATTER TYPE NOISE FROM THE A/C VENTS WHEN DRIVING ON AN UNEVEN/ROUGH ROAD SURFACE .THE CHATTERING NOISE MAY BE CAUSED BY THE VENTILATOR GRILLE SLIPPING OUT OF POSITION AND THE OUTER EDGE CONTACTS THE DASHBOARD. THIS CONCERN MAY OCCUR WITH ANY VENTILATOR GRILLE(S). TO PREVENT THE VENTILATOR GRILLE FROM SLIPPING OUT, THE SHAPE OF THE DASHBOARD HAS BEEN CHANGED.
06-002-16-31942017-02-28. Service bulletin. STEERING. SOME VEHICLES MAY EXHIBIT AN UNUSUAL NOISE FROM AROUND THE DRIVER’S FOOT AREA WHEN REPEATEDLY TURNING THE STEERING WHEEL TO THE LEFT OR RIGHT. A VIBRATION IS FELT AT THE STEERING WHEEL WHEN THE NOISE OCCURS. THIS CONCERN MAY BE CAUSED BY A LACK OF GREASE APPLICATION TO THE SPLINES OF THE INTERMEDIATE SHAFT AT THE PRODUCTION LINE. THE GREASE APPLICATION PROCESS HAS BEEN IMPROVED.
09-024-16-31922017-02-28. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 56.00.760 OR LATER).•SOME STREET NAMES IN CANADA ARE NOT DISPLAYED.•NAVIGATION DOES NOT ALLOW TO SET CERTAIN CITIES AS DESTINATION.•NAVIGATION DOES NOT ANNOUNCE VOICE GUIDANCE FOR STREET NAMES.•NAVIGATION TURNS TO A BLACK SCREEN REMAINING THE TASK BAR.•TURN -BY-TURN NAVIGATION GUIDANCE DOES NOT DISPLAY ON ON THE ACTIVE DRIVING DISPLAY (FOR VEHICLES WITH 55.00.750).•EVERY TIME THE NAVIGATION IS TURNED ON, THE VEHICLE POSITION STARTS FROM THE LOCATION (DEALER) WHERE THE CMU WAS UPDATED FROM VERSION 55.00.650 TO 55.00.750.•NAVIGATION OR OTHER SCREEN TURN BLACK, FREEZE OR REBOOT.•SYSTEM DOES NOT RECOGNIZE USB/SD CARD.SOME MENU OF MUSIC SOURCE SELECTION IS GRAYED OUT.•WHEN USING THE CALL BUTTON ON THE CELL PHONE TO MAKE A CALL, THE CALL SOUND IS SHORT.•FAVORITES DISAPPEAR.•VEHICLE CURRENT POSITION IS NOT ACCURATE ENOUGH.•REAR VIEW MONITOR DOES NOT SHOW UP ON SCREEN.•TEXT INFORMATION OF HD RADIO IS NOT DISPLAYED WHEN SWITCHING MUSIC SOURCE.•WHEN ASKING FOR CURRENT LOCATION WITH VOICE COMMAND “WHERE AM I?”, THE SYSTEM RESPONDS WITH “YOUR LOCA-TION IS COMMA.”•CONTACT INFORMATION CANNOT BE LOADED CORRECTLY FROM PHONES OTHER THAN IPHONE.NOTE:MAZDA IS WORKING TO MAKE FURTHER IMPROVEMENTS TO THE MAZDA CONNECT INFOTAINMENT SYSTEM SOFTWARE, AND MAY ISSUE FUTURE SOFTWARE UPDATES TO IMPROVE SYSTEM OPERATION AND PERFORMANCE. SOFTWARE VER-SION UPDATES CAN BE FOUND ON MS3 UNDER IDS/INFOTAINMENT.
02-010-16-31702017-02-27. Service bulletin. SUSPENSION. SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. THE NOISE MAY BE DUE TO:•UPPER FRONT STRUT BEARING (A) DAMAGE. (CX-5 AND MAZDA6)•STICK/SLIP BETWEEN THE FRONT STRUT BEARING AND COIL SPRING. (CX-3, CX-5 AND MAZDA6)•THE BUMP STOPPER (C) MAY BE CONTACTING THE STRUT BEARING WHEN THE FRONT SHOCK ABSORBER IS COMPRESSED, CAUSING A POPPING NOISE. (MAZDA6 ONLY)•THE FRONT LOWER ARM BUSHING (D) IS MAKING A STICK-SLIP NOISE IN WET ROAD CONDITIONS. (CX-5 AND MAZDA6).TO ELIMINATE THE NOISE, THE FOLLOWING MASS-PRODUCTION CHANGES HAVE BEEN MADE:1. THE MATERIAL AND PRODUCTION METHOD OF THE FRONT STRUT BEARING (A) HAS BEEN CHANGED. (CX-5 AND MAZDA6)2. A PROTECTOR HAS BEEN INSTALLED ONTO THE COIL SPRING. (CX-5 AND MAZDA6)3. THE SHAPE OF THE BUMP STOPPER (C) WILL BE MODIFIED IN THE FUTURE. (MAZDA6 ONLY)4. THE SHAPE OF THE COIL SPRING HAS BEEN CHANGED. (CX-3 ONLY)5. FRICTION OF THE LOWER ARM BUSHING HAS BEEN REDUCED BY ADDING A DRY COATING. (CX-5 AND MAZDA6)NOTE:THE PISTON ROD NUT (B) REQUIRES REPLACEMENT.
09-016-16-3158A2017-02-24. Service bulletin. SEATS. AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE.CUSTOMERS HAVING THIS CONCERN SHOULD HAVE THEIR VEHICLE REPAIRED BY A QUALIFIED UPHOLSTERY REPAIR SPECIALIST USING THE FOLLOWING REPAIR PROCEDURE.THIS SERVICE BULLETIN IS ONLY FOR SUBLET REPAIR. A QUALIFIED UPHOLSTERY REPAIR SPECIALIST IS REQUIRED FOR THIS REPAIR PROCEDURE. PLEASE PRINT A COPY OF THIS BULLETIN FOR THE UPHOLSTERY REPAIR SPECIALIST.
01-009-16-3172B2017-02-24. Service bulletin. ENGINE. SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE CHECK ENGINE LIGHT ON AND DTC P0015 / P0524 STORED IN MEMORY.•P0015:00 - EXHAUST CMP TIMING OVER-RETARDED•P0524:00 - ENGINE OIL PRESSURE TOO LOWTHIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO A PIECE OF FOREIGN OBJECT STUCK ON THE OIL PUMP PRESSURE RELIEF VALVE OR OIL CONTROL VALVE (OCV). THE TEMPORARY ENTRY OF THE FOREIGN OBJECT TRIGGERS A CHECK ENGINE LIGHT ON, BUT ROUGH IDLE WILL NOT BE PRODUCED UNTIL A LATER TIME.
09-036-16-31982017-02-23. Service bulletin. STRUCTURE. SOME VEHICLES MAY EXHIBIT A VISIBLE WHITE FELT THROUGH THE GAP BETWEEN THE FRONT DOOR TRIM AND THE DOOR ARM REST, CAUSING POOR APPEARANCE. THIS IS DUE TO A DECREASE OF ADHESIVE FORCE UNDER HIGH AMBIENT TEMPERATURES. THE WHITE FELT HAS SHIFTED FROM ITS ORIGINAL POSITION. TO ELIMINATE THIS CONCERN, THE SHAPE AND THE POSITION OF THE WHITE FELT HAVE BEEN CHANGED.
1080M2017-02-23. Service bulletin. ENGINE. IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. IF THE INTAKE MANIFOLD IS NOT CLEANED PROPERLY, THE REPLACEMENT ENGINE MAY FAIL PREMATURELY.METALLIC DEBRIS FROM THE OLD ENGINE (WITH CATASTROPHIC INTERNAL MECHANICAL FAILURE) MAY REST INSIDE THE INTAKE MANIFOLD. WHEN THE NEW ENGINE ASSEMBLY IS INSTALLED, DEBRIS IN THE INTAKE MANIFOLD WILL BE INGESTED INTO THE NEW ENGINE AND CAUSE INTERNAL DAMAGE.CLEAN THE INTAKE MANIFOLD INTERNALLY TO REMOVE ANY DEBRIS FROM OLD ENGINE BEFORE INSTALLING THE NEW REPLACEMENT ENGINE ASSEMBLY.IF THE INTAKE MANIFOLD CANNOT BE PROPERLY CLEANED INTERNALLY, REPLACE IT.
1079M2017-02-23. Service bulletin. SERVICE BRAKES. IN CERTAIN CONDITIONS, SMART CITY BRAKE SUPPORT (SCBS) MAY OPERATE UNINTENTIONALLY. THE OWNER'S MANUAL PROVIDES 7 EXAMPLES: OBJECTS ON THE ROAD AT THE ENTRANCE TO A CURVE.VEHICLES PASSING IN THE OPPOSITE LANE WHILE MAKING A CURVE.METAL OBJECTS, BUMPS, OR PROTRUDING OBJECTS ON THE ROAD.WHEN PASSING THROUGH A TOLL GATE.WHEN PASSING UNDER A VINYL CURTAIN OR FLAG.PLASTIC OBJECTS SUCH AS PYLONS.TWO-WHEELED VEHICLES, PEDESTRIANS, ANIMALS OR STANDING TREES.THIS M-TIP ARTICLE PROVIDES 2 ADDITIONAL EXAMPLES:A. THERE IS FOGGING ON THE INNER SURFACE OF THE WINDSHIELD.B. THERE IS/ARE FOGGING/WATER DROPS ON THE OUTER SURFACE OF THE WINDSHIELD.THE NEAR INFRARED LASER BEAM IS A LIGHT BEAM AND IS REFRACTED BY WATER DROPS OR FOREIGN MATERIAL ON THE WINDSHIELD. IN THIS CASE, THE NEAR INFRARED LASER BEAM MAY NOT DETECT AN OBSTRUCTION AHEAD CORRECTLY.
02-012-16-3181A2017-02-23. Service bulletin. TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS. SOME VEHICLES MAY EXPERIENCE A TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ON WHEN DRIVING ON A SMOOTH ROAD SURFACE EVEN IF THE TPMS SYSTEM HAS BEEN PROPERLY INITIALIZED AT THE SPECIFIED TIRE AIR PRESSURE. THE TPMS SYSTEM MAY HAVE BEEN IMPROPERLY INITIALIZED WHEN THE INITIALIZATION WAS PERFORMED ON CERTAIN TYPES OF ROUGH ROAD SURFACES. THEN, WHEN DRIVEN ON SMOOTH ROAD SURFACES, THE TPMS SYSTEM MAY DETECT IMPROPER TIRE AIR PRESSURE. THE DSC HU/CM CONTROL LOGIC HAS BEEN CHANGED FOR THIS CONCERN.
00-005-16-32452017-02-23. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. IN SUPPORT OF THE NEW MAZDA MX-5 AND CX-3, MAZDA WILL MAKE AVAILABLE FOR LOAN ON A “AS-NEEDED” BASIS, A SPE-CIAL SERVICE TOOL (SST) TO ALLOW FOR THE RADAR AIMING OF THE BLIND SPOT MONITORING (BSM) SYSTEM. THE (BSM) RADAR AIMING IS PERFORMED WHENEVER THE (BSM) CONTROL MODULE, THE (BSM) BRACKET OR THE REAR BUMPER IS REPLACED. THE TOOL IS AVAILABLE FOR LOAN ON MAZDA E-STORE.
09-049-16-32332017-02-23. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE. SOME VEHICLES MAY EXHIBIT A RATTLE NOISE FROM THE REAR SPOILER WHEN CLOSING THE LIFTGATE.THIS MAY BE CAUSED BY TOO MUCH CLEARANCE BETWEEN THE REAR SPOILER AND LIFTGATE GLASS. THE EXCESSIVE CLEAR-ANCE MAY CAUSE THE REAR SPOILER TO RATTLE WHEN CLOSING THE LIFTGATE.THE REAR SPOILER PROTECTOR (B) THICKNESS HAS BEEN INCREASED AT PRODUCTION TO IMPROVE FIT BETWEEN REAR SPOILER AND LIFTGATE GLASS (C) TO ILLUMINATE THE NOISE WHEN CLOSING THE LIFTGATE.
02-014-16-32352017-02-23. Service bulletin. SUSPENSION. SOME VEHICLES MAY EXHIBIT OIL SEEPAGE FROM THE REAR SHOCK ABSORBER(S) WHILE THE VEHICLE IS ON A HOIST (I.E. DURING NORMAL MAINTENANCE OR OTHER SERVICE). CHECK THE LABEL ON BOTH REAR SHOCK ABSORBERS FOR THE LOT NUMBER (EXAMPLE: RA5 IS THE LOT NUMBER SHOWN IN THE ILLUSTRATION BELOW). IF THE LOT NUMBERS ARE WITHIN THE PRODUCTION RANGE SHOWN IN THE TABLE BELOW, REPLACE THE REAR SHOCK ABSORBERS WITH NEW ONES.
00-004-16-32372017-02-22. Service bulletin. EQUIPMENT. RAISING A VEHICLE WITH A JACK CAN BE DANGEROUS IF NOT DONE PROPERLY. THE VEHICLE CAN SLIP OFF THE JACK AND SERI-OUSLY INJURE SOMEONE. IN THIS SERVICE INFORMATION, SOME IMPORTANT WARNINGS AND CAUTIONS HAVE BEEN TAKEN FROM THE OWNER’S MANUAL. FOR MAZDA CUSTOMERS WHO HAVE QUESTIONS ABOUT SAFELY LIFTING THEIR VEHICLE TO CHANGE A FLAT TIRE OR TO INSTALL SNOW CHAINS, PLEASE PROVIDE A COPY OF THE ATTACHED HANDOUT FOR THEM. ALSO, BE SURE TO ALWAYS DIRECT CUSTOMERS TO FOL-LOW THE DIRECTIONS IN THE OWNER'S MANUAL.
1099M2017-02-22. Service bulletin. ELECTRICAL SYSTEM. WHEN REPROGRAMMING A CONTROL MODULE, ALWAYS USE THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE. IF NOT USED, THE CONTROL MODULE REPROGRAMMING MAY FAIL DUE TO A WEAK VEHICLE BATTERY.THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE PREVENTS THE VEHICLE BATTERY FROM BEING DISCHARGED. THIS ALLOWS THE IDS TO REPROGRAM A CONTROL MODULE WITHOUT INTERFERENCE FROM A WEAK OR UNDERCHARGED VEHICLE BATTERY. NOTE: CONTROL MODULE DAMAGE MAY OCCUR IF THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE IS NOT USED.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.