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Service bulletins for the 2019 Lincoln Continental

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

122 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
SSM 489082020-07-07. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is removed, volume control is restored. This is due to a concern with the Waze Navigation App software and Apple iOS version. To correct the condition, update the Waze App software and iOS to the latest version available and reboot the customer's Apple device. Perform an ignition cycle and reconnect the Apple device via USB. Open Apple Car Play and confirm volume control is restored. Installing/Updating third party software/applications is not warrantable.
SSM 489292020-07-07. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. Some 2019 F-150/Ranger/Continental/Edge/Nautilus/Mustang/Fusion/MKZ vehicles may experience voice prompts that skip, hiccup or have short pauses while directions are being provided. No repairs should be made to attempt to correct this condition. Engineering is currently working on a solution for this condition. Please inform customers that Ford is developing a software fix that is expected in early August. Let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early to mid August 2020. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
SSM 489352020-07-07. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. Some 2019 F-150/Ranger/Continental/Edge/Nautilus/Mustang/Fusion/MKZ vehicles may experience voice prompts that skip or have short pauses while directions are being provided. Engineering is currently working on a solution for this condition. Please inform customers that Ford is developing a software fix that is expected in early August. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early August 2020. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
SSM 488582020-06-04. Service bulletin. ELECTRICAL SYSTEM. Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems will only allow two remote start requests from the MyFord Mobile/Ford Pass/Lincoln Way apps without a vehicle drive event occurring. If a third remote start request is received, a Vehicle Failed To Start message will be displayed quickly in the mobile app. Once the vehicle is driven, the remote start counter is reset and will allow remote start commands to be sent from the mobile app. If the remote start system is not functioning using the key fob, refer to Workshop Manual (WSM) Section 303-06 for further diagnosis.
SSM 487572020-05-04. Service bulletin. ELECTRICAL SYSTEM. Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". This mode is enabled due to the vehicle not being started for 14 consecutive days or battery voltage is at/or below 9.5 volts. Some 2020 models will also set a warning if the telematic control unit (TCU) has received an automatic over the air update. The purpose of deep sleep mode is to conserve battery voltage. When deep sleep mode is enabled, the TCU is powered down and all communication with the FordPass and/or LincolnWay apps are disabled. To wake the vehicle from deep sleep mode, manually start the vehicle. More deep sleep mode information can be found in the FordPass or LincolnWay apps under: More > Guides > click in search entry box > type "deep sleep" and click on "Ask".
SSM 486192020-04-02. Service bulletin. UNKNOWN OR OTHER; ELECTRICAL SYSTEM. SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original keys cannot be accessed to disable the perimeter alarm. This concern would most often occur when a customer loses keys and the dealership is attempting to program new keys to the vehicle. The Workshop Manual (WSM), Section 419-01A Perimeter Anti-Theft Alarm - System Operation and Component Description has been updated to inform of the Controller Area Network (CAN) Protection Strategy. Follow the procedure outlined to prevent replacement of the Body Control Module (BCM) on CAN Protection Strategy equipped vehicles when original keys are lost and perimeter alarm is active. Refer to the WSM for further detail on the CAN Protection Strategy. Lost keys and replacement of BCM for lost keys is non-warrantable.
SSM 485582020-03-03. Service bulletin. ELECTRICAL SYSTEM. SSM 48558 - 2017-2020 Various Vehicles Equipped With Telematics Control Unit (TCU) - Various FordPass/LincolnWay Mobile App Concerns Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 483362019-12-05. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Some 2019 F150, Ranger, Continental, Edge, Nautilus, Mustang, Fusion or MKZ may experience voice prompts that skip, hiccup or have short pauses while directions are being provided. No repairs should be made to attempt to correct this condition. Engineering is currently investigating the concern. Monitor Oasis for updates.
SSM 483162019-12-05. Service bulletin. ELECTRICAL SYSTEM. Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
SSM 482792019-11-06. Service bulletin. ELECTRICAL SYSTEM. Some 2018-2019 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit a persistent message in the Ford Pass/Lincoln Way mobile app advising, Your vehicles software is being updated. Vehicle controls will be unavailable for about 10 minutes while this update takes place. This may be due to the TCU still in factory mode. Using the appropriate Ford diagnostic scan tool, check the TCU_AUTHSTATE PID status showing Factory Mode. To correct this condition, perform programmable module installation (PMI) on the telematics control unit (TCU). Once PMI is completed, ensure the TCU_AUTHSTATE PID in service tool no longer displays Factory Mode. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM) section 415-00. For claiming, use causal part 14G229.
SSM 482672019-11-05. Service bulletin. ELECTRICAL SYSTEM. Some 2018-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition prior to programing remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
SSM 482602019-11-05. Service bulletin. ELECTRICAL SYSTEM. Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
SSM 482702019-11-05. Service bulletin. ELECTRICAL SYSTEM. Some 2017-2019 Continental vehicles may exhibit the user customizable personalization settings in the instrument panel cluster (IPC) reverting to their default settings. This may include IPCs set to languages other than English reverting back to English. This may be due to the characteristics of the software in the IPC. To correct the condition, reprogram the IPC using the latest software level of the appropriate Ford diagnostic scan tool.
SSM 482322019-11-05. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Some 2019 Continental vehicles built on or before 11-Feb-2019 may experience a concern where the compass only points north, the clock cannot be set using the Reset Clock to GPS Time feature and/or the navigation will be inoperative. This may be due to a fault with the global positioning system (GPS) antenna, a fault with the communication of the wheel speed and wheel rotation direction information, a fault with the GPS coaxial cable, or a fault with the SYNC module (APIM). Follow normal Workshop Manual (WSM) diagnosis to correct this condition.
TSB 19-22822019-10-04. Service bulletin. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM. Some 2019 Mustang, Continental, Fusion, MKZ, F150, Transit Connect, Ranger, Edge or Nautilus with SYNC 3 may have the following intermittent symptoms: a solid blue screen when moving forward at speeds above 16 kph (10 mph), the rear view camera remains on the screen at speeds below 16 kph (10 mph), or inoperative infotainment applications. This may be due to the SYNC 3 software version installed on the vehicle. To correct the condition, follow the Service Procedure steps to reprogram the accessory protocol interface module (APIM).
SSM 481232019-09-06. Service bulletin. ELECTRICAL SYSTEM. For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative battery cable clamp BT4Z-14450-BA are available for this type of repair. Do not cut or shorten the battery cable, instead carefully remove the affected battery cable clamp and clean the cable end as necessary to preserve wire length. Some rework may be necessary for some vehicle environments. Bend the new positive battery cable clamp as needed and crimp it to the existing battery cable. Make sure to use heat shrink tubing over the battery cable to battery cable clamp connection. Obtain the heat shrink tube locally.
SSM 481082019-08-07. Service bulletin. ELECTRICAL SYSTEM. Some 2015-2019 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the appropriate Ford diagnostic scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the body control module (BCM) is internally damaged and requires replacement. The BCM should only be replaced for this condition when the 232 key table error message is present. If the 232 key table error is not present, follow normal diagnostics for the no crank condition. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
SSM 480192019-07-08. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM. Some 2017-2019 Continental vehicles may exhibit the user customizable personalization settings in the instrument panel cluster (IPC) reverting to their default settings. Do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates.
SSM 479252019-05-07. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL; EQUIPMENT. SSM 47925 - 2019 Various Vehicles - SYNC 3 - Infotainment Screen Concerns, Wi-Fi ConnectionMessage, Rear View Camera Operation Some 2019 vehicles equipped with SYNC 3 may have the following intermittent symptoms: a Wi-Fi connection pop up every key cycle, frozen unresponsive screen, a solid blue screen when moving forward at speeds above 10 mph, the rear view camera remains on the screen at speeds below 10 mph, or poor App performance. To resolve this concern, check for a SYNC software update under the OASIS Tab SYNC selection. If an update is available, update the APIM software per Workshop Manual (WSM), Section 415-00. Follow the onscreen instructions provided by the programming process. To verify success after programming, turn the key off with the dooropen for 5 minutes. Perform this SYNC programming before taking any other repair steps. For claiming, use causal part 14G371 and applicable labor operations inSection 10 of the SLTS manual. APPLICABLE VEHICLES
SSM 479302019-05-07. Service bulletin. ELECTRICAL SYSTEM. SSM 47930 - 2019 - Continental/F-150/Ranger/ - SYNC 3 With Navigation - Travel Link Data Missing Some 2019 Continental, F-150, and Ranger vehicles may experience some of the Travel Link data missing when selecting the SiriusXM Travel Link app from the appsmenu. Data related to traffic list, movie listings, sports info, fuel prices, weather, and or ski conditions may not appear when selected. To resolve this concern, using the vehicles touch screen, perform a SYNC Master Reset by selecting settings > general > Master Reset. Note: performing a Master Reset will disassociate the customer’s phone from the Bluetooth and SYNC connect features if equipped.
SSM 478502019-05-07. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:APPLIANCE:AIR CONDITIONER. Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
SSM 478242019-04-08. Service bulletin. ELECTRICAL SYSTEM. Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the Body Control Module (BCM) is internally faulted and requires replacement. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
SSM 478212019-04-08. Service bulletin. ELECTRICAL SYSTEM. Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition prior to programing remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
SSM 477912019-04-08. Service bulletin. ENGINE AND ENGINE COOLING:COOLING SYSTEM; ELECTRICAL SYSTEM. Some 2015-2019 F150/Edge, 2016-2018 MKX, 2019 Nautilus and 2017-2019 Fusion/Continental vehicles equipped with a 2.7L engine may exhibit a malfunction indicator lamp (MIL) and/or wrench lamp with diagnostic trouble codes (DTCs) P0116, P0117, P0118, P0119, P0217, P0330, P1026, and/or P130D. This may be due to a engine coolant temperature (ECT) sensor connector which is not fully seated or damaged wiring between connectors C1064 and C1047 for F150 and C1016 and C1168 for Edge/MKX/Nautilus/Fusion/Continental vehicles. ECT sensors should not be replaced if damaged wiring is found at or near these connectors. For claiming, use causal part 12A699 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 478652019-04-03. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Some 2019 Continental vehicles built on or before 11-Feb-2019 may experience a concern where the compass only points North, the clock cannot be set using the Reset Clock to GPS Time feature and/or the Navigation will be inoperative. Do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.