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Service bulletin SSM 48108

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10163593
Published by NHTSA2019-08-07
Manufacturer's numberSSM 48108
Manufacturer's date2019-07-29
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Some 2015-2019 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the appropriate Ford diagnostic scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the body control module (BCM) is internally damaged and requires replacement. The BCM should only be replaced for this condition when the 232 key table error message is present. If the 232 key table error is not present, follow normal diagnostics for the no crank condition. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
FORD EDGE2015, 2016, 2017, 2018, 2019
FORD EXPEDITION2018, 2019
FORD EXPLORER2015, 2016, 2017, 2018, 2019
FORD F-1502015, 2016, 2017, 2018, 2019
FORD F-250 SD2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
FORD F-350 SD2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
FORD F-450 SD2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
FORD F-550 SD2017, 2018, 2019 (the catalog's model; the bulletin names a series or trim of it)
FORD FUSION2015, 2016, 2017, 2018, 2019
FORD MUSTANG2015, 2016, 2017, 2018, 2019
FORD RANGER2019
LINCOLN CONTINENTAL2017, 2018, 2019
LINCOLN MKC2015, 2016, 2017, 2018, 2019
LINCOLN MKX2016, 2017, 2018
LINCOLN MKX2019
LINCOLN MKZ2015, 2016, 2017, 2018, 2019
LINCOLN NAVIGATOR2018, 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V3720002026-06-09. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
26V3700002026-06-09. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
20260052026-01-09. Electrical
20260042026-01-09. Electrical
25V8860002025-12-18. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
20255542025-10-10. Electrical
23V4400002023-06-23. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)
20233102023-05-29. Electrical
20222782022-05-30. Electrical
20V4140002020-07-17. SEATS:FRONT ASSEMBLY:POWER ADJUST; AIR BAGS; ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
25E10-S12026-10-02. Other. 25E10-S1 Owner letter
TSB 26-23592026-08-10. Service bulletin. Some of the vehicles listed in the Model statement above may exhibit an incorrectly illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0420 stored in the powertrain control module (PCM). This may be due to the software in the PCM.
25E10-S12026-08-03. Emissions. NEW VEHICLE DELIVERY HOLD - Emissions Recall 25E10 - Supplement #1 Certain 2018-2020 Model Year F-150 Vehicles With 3.3L Engines and 2016-2019 Model Year Explorer, Taurus, and Flex Vehicles With 3.5L Engines Powertrain Control Module (PCM) Reprogramming
SSM 550372026-07-27. Service bulletin. Some 2018-2024 Expedition and 2018-2027 Navigator vehicles equipped with a rear seat entertainment system/Lincoln Play may experience various system concerns. Rear seat entertainment systems are not on a controller area network (CAN) and are not supported by the Ford Diagnostic and Repair System (FDRS). Certain system concerns may be resolved through software updates which will automatically download once each individual monitor is connected to Wi-Fi. Diagnostic support for rear seat entertainment systems is provided by VOXX electronics. If necessary, contact the VOXX Customer Service Department at 1-866-869-7888. If possible, record the device serial number by selecting the gear/Setup icon > Settings > Device and Software > About. If the unit will not power up, the serial number is on a label on the back of the monitor. It is helpful to know the date the issue occurred, how long the monitors were on prior to the issue, what app/input/media was being used, and if the system software was recently updated prior to the concern starting. For claiming, refer to the Warranty and Policy manual for
25H05 S12026-04-30. Other. Harvest Program 25H05 – Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest Program
25N15 S12026-04-30. Other. Customer Satisfaction Program 25N15 - Supplement #1 Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement
SSM 545892026-03-04. Other. Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns with The Ford App Lincoln App including but not limited to: missing activation prompt pop-upon the vehicle's center display screen when attempting to activate vehicle through The Ford App Lincoln App, incorrect location global positioning system GPS reported through The Ford App Lincoln App, problems with remote commands being performed through The Ford App Lincoln App and or incorrect data information reported on The Ford App Lincoln App. These symptoms will be accompanied by diagnostic trouble code DTC B156D 89 in the TCU. This may be due to the accessory protocol interface module APIM software. To correct the condition, update the APIM software.
SSM 546012026-02-27. Service bulletin. Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
25H052025-12-03. Other. This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected vehicles that are customer-owned. Ford is voluntarily conducting this program to evaluate the software currently installed on one or more electronic modules in the affected vehicles.
TSB 25-25702025-12-01. Service bulletin. This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software. The SYNC 3 universal thumb drive will be able to update the APIM software without the use of a scan tool and does not require the process to be monitored. Ford will be monitoring APIM replacements to confirm TSB directed software updates have been performed.