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Service bulletins for the 2014 Land Rover Range Rover Evoque

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

632 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Software are shown. Show all

Bulletins, newest first
SGI14-292017-06-01. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. "DESCRIPTION AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR RANGE ROVER EVOQUE (L538) VEHICLES WHERE THE CAR CONFIGURATION FILE (CCF) MAY NOT HAVE BEEN SET TO THE LATEST SPECIFICATION. OWNERS OF VEHICLES ELIGIBLE FOR BOTH PROGRAM CODE Q400 AND Q387 WILL BE CONTACTED BY MAIL (SEE ATTACHED SAMPLE OWNER LETTER), ASKING THEM TO CONTACT THEIR LAND ROVER RETAILER TO HAVE THEIR VEHICLES UPDATED IN REGARD TO THE PARK OUT FEATURE ISSUE PREVIOUSLY DESCRIBED IN SERVICE BULLETIN SGI14-19."
Q400NAS12017-06-01. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. "SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR RANGE ROVER EVOQUE (L538) VEHICLES WHERE THE CAR CONFIGURATION FILE (CCF) MAY NOT HAVE BEEN SET TO THE LATEST SPECIFICATION. ACTION: RETAILERS ARE REQUIRED TO HOLD ALL AFFECTED VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN."
LTB00688NAS12017-06-01. Service bulletin. ENGINE; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. "SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED AND DIAGNOSTIC TROUBLE CODE (DTC) P0044, P0420, AND P2188 ARE STORED IN THE ENGINE CONTROL MODULE (ECM)."
SSM695782017-06-01. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE. "ISSUE: A CUSTOMER MAY REPORT THAT WHEN TRYING TO ACCESS THE NAVIGATION SYSTEM THEY HAVE ERRORS OR THE SYSTEM FREEZES ON THE “INITIALIZING” SCREEN. CAUSE: SOFTWARE COMPATIBILITY ISSUES"
SSM591972017-06-01. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. "ISSUE: THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY RESULTING IN NO COMMUNICATIONS WITH THE MODULE AND BLANK SCREEN. CAUSE: THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD"
SSM718562017-06-01. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:SOFTWARE. "ISSUE THE REMOTE FUNCTION ACTUATOR (RFA) ALSO KNOWN AS THE KEYLESS VEHICLE MODULE (KVM), MAY FAIL TO CORRECTLY DOWNLOAD SOFTWARE ON OCCASIONS. THIS CAN RESULT IN SDD REPORTING THAT THE RFA IS OFF BUS BY DISPLAYING A RED CROSS IN THE NETWORKS INTEGRITY SCREEN AND SDD NOT BEING ABLE TO RECOVER THE MODULE. CAUSE THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD OR A CORRUPTED SOFTWARE DOWNLOAD FILE."
SSM718472017-06-01. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. "ISSUE: A SMALL VOLUME OF 14 MY EVOQUE (L538) ARE FLAGGING THE FOLLOWING TCM DTC CODES P07D4-07 OR P2704-07 OR P07E7-07 DURING SDD DTC READ (WHICH ARE ALL RELATED TO 9HP48 AUTOMATIC TRANSMISSION). CAUSE: INTERNAL TRANSMISSION DIAGNOSTICS HAVE BEEN TRIGGERED. FURTHER INVESTIGATION IS REQUIRED BY JLR."
SGI14-192017-06-01. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. "DESCRIPTION A PRODUCTION BUILD ISSUE HAS BEEN IDENTIFIED ON 2014 MODEL YEAR LAND ROVER RANGE ROVER EVOQUE VEHICLES WITHIN THE LISTED VIN RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND, IN SOME CASES, THE PARK OUT FUNCTION IS NOT ENABLED DUE TO AN INCORRECT CAR CONFIGURATION FILE (CCF)."
Q387NAS12017-06-01. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. "SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A NUMBER OF 2014 MODEL YEAR RANGE ROVER EVOQUE (L538) VEHICLES WITHIN THE LISTED VIN RANGE WHICH HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND, IN SOME CASES, THE PARK OUT FUNCTION IS NOT ENABLED DUE TO AN INCORRECT CAR CONFIGURATION FILE (CCF). ACTION: RETAILERS ARE REQUIRED TO HOLD ALL AFFECTED VEHICLES WITHIN THE LISTED VIN RANGE THAT ARE IN THEIR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN."
LTB00647NAS22017-06-01. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:SOFTWARE. "SITUATION: THE BATTERY CHARGE WARNING INDICATOR MAY BE ILLUMINATED AND A BATTERY WARNING MESSAGE DISPLAYED ON THE INSTRUMENT CLUSTER. DIAGNOSTIC TROUBLE CODE (DTC) B1404-13 MAY BE STORED. CAUSE: THIS MAY BE CAUSED BY AN ERROR IN THE BATTERY DIAGNOSTIC ROUTINES."
SSM718002017-05-31. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING. "ISSUE: ON A SMALL NUMBER OF 14 MY L538 (EVOQUE) VEHICLES EQUIPED WITH 2.0GTDI PETROL ENGINE, THE EML WARNING LIGHT MAY ILLUMINATE DUE TO THE PRESENCE OF FAULT P0196. CAUSE: IT MAY NOT BE A FAILURE OF THE OIL TEMPERATURE SENSOR AND COULD BE THE PCM SOFTWARE. SOFTWARE LEVELS LOWER THAN THE ONES LISTED BELOW MAY CAUSE THIS DTC TO FALSE FLAG."
LTB00652NAS12017-05-31. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE); ELECTRICAL SYSTEM:SOFTWARE. "SITUATION: THE SELECTED TERRAIN RESPONSE® SPECIAL PROGRAM MAY NOT REMAIN ENGAGED FOLLOWING AN IGNITION CYCLE. CAUSE: THIS MAY BE CAUSED BY AN ALL WHEEL DRIVE CONTROL MODULE (AWDCM) SOFTWARE ISSUE."
LTB00647NAS12017-05-31. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:SOFTWARE. "SITUATION: THE BATTERY CHARGE WARNING INDICATOR MAY BE ILLUMINATED AND A BATTERY WARNING MESSAGE DISPLAYED ON THE INSTRUMENT CLUSTER. DIAGNOSTIC TROUBLE CODE (DTC) B1404-13 MAY BE STORED. CAUSE: THIS MAY BE CAUSED BY AN ERROR IN THE BATTERY DIAGNOSTIC ROUTINES."
SSM694782017-05-31. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. "ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN TRYING TO ACCESS THE PREFERENCES ON THE TOUCHSCREEN, THEY MAY HAVE ERRORS OR GREYED OUT BUTTONS. CAUSE: SOFTWARE COMPATIBILITY ISSUES ACTION: IF A CUSTOMER REPORTS THE CONCERN DETAILED ABOVE AN HLDF SOFTWARE UPDATE WILL BE REQUIRED USING SDD. TO COMPLETE THE UPDATE FOLLOW THE INSTRUCTIONS BELOW:-"
SSM715182017-05-31. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. "ISSUE: SDD IS UNABLE TO CONFIGURE ELECTRONIC CONTROL MODULES. IT IS NOT POSSIBLE TO COMPLETE ANY CONFIGURATION BECAUSE THE CAR CONFIGURATION FILE (CCF) APPEARS TO BE LOST AS A RESULT. THIS ALSO AFFECTS PDI - IF PERSONALISATION FEATURES ARE REQUIRED TO BE CHANGED. IF THE CAR CONFIGURATION IS VIEWED IN THE FROM THE ‘SESSION ACTIVE CAR CONFIGURATION’ SCREEN, THE CAR CONFIGURATION STATUS WILL SHOW A RED CROSS FOR THE GATE WAY MODULE (GWM) AND THE BODY CONTROL MODULE (BCM) AND A YELLOW EXCLAMATION MARK WILL BE SHOWN FOR THE AS_BUILT. (SEE ‘ACTIVE CAR CONFIGURATION SCREEN.JPG’ FOR REFERENCE) CAUSE: SYMPTOM DRIVEN DIAGNOSTICS (SDD) IS UNABLE TO RECOGNISE THE VEHICLE VIA THE CCF. SDD IS NOT SETUP CORRECTLY FOR A SMALL NUMBER OF L538 14MY - MULTI-CAN CCF VEHICLES. SDD IS UNABLE TO QUALIFY THE VEHICLE SPECIFICATION AND FORCES THE TECHNICIAN TO MANUALLY ENTER VEHICLE SPECIFICATION DATA. - THIS MEANS THERE IS A POTENTIAL THAT DATA COULD BE ENTERED INCORRECTLY BY THE TECHNICIAN. (SEE ‘UNKNOWN VEHICLE SPECIFICATION.JPG’ FOR REFERENCE)."
SSM714992017-05-31. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. "ISSUE: CUSTOMER REPORTS THE CHARGE LIGHT IS ILLUMINATED WITHIN THE CLUSTER, CAUSE: POTENTIAL SOFTWARE ISSUE' CONNECT SDD AND CARRY OUT A DTC READ, B1404-13 IS FLAGGED"
SSM695782017-05-31. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE. "ISSUE: A CUSTOMER MAY REPORT THAT WHEN TRYING TO ACCESS THE NAVIGATION SYSTEM THEY HAVE ERRORS OR THE SYSTEM FREEZES ON THE “INITIALIZING” SCREEN. CAUSE: SOFTWARE COMPATIBILITY ISSUES"
SSM694782017-05-31. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. "RE-ISSUED FEBRUARY 2014. ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN TRYING TO ACCESS THE PREFERENCES ON THE TOUCH SCREEN DISPLAY THEY ENCOUNTER ERRORS OR GREYED OUT BUTTONS. CAUSE: AUDIO CONTROL MODULE SOFTWARE ISSUES."
SSM591972017-05-31. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. "ISSUE: THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY RESULTING IN NO COMMUNICATIONS WITH THE MODULE AND BLANK SCREEN. CAUSE: THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD."
LTB00642NAS12017-05-30. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE. "SITUATION: ON START-UP, THE NAVIGATION SYSTEM MAY EXPERIENCE EITHER AN INTERMITTENT OR PERMANENT CONCERN AS DESCRIBED BELOW. A. INTERMITTENT: - THE CURRENT VEHICLE POSITION DISPLAYED IS 'WASHINGTON D.C.' AND NOT THE ACTUAL CURRENT POSITION. ONCE A GPS SIGNAL IS ACQUIRED, THE CURRENT VEHICLE POSITION WILL THEN BE CORRECTLY DISPLAYED. - ROUTE GUIDANCE IS NOT AFFECTED DURING THIS INTERMITTENT FAULT MODE; IF THE ISSUE OCCURRED DURING ROUTE GUIDANCE, THE CURRENT ROUTE WILL CONTINUE TO BE DISPLAYED. B. PERMANENT: - THE CURRENT VEHICLE POSITION DISPLAYED IS 'WASHINGTON D.C.' AND NOT THE ACTUAL CURRENT POSITION. THE CURRENT VEHICLE POSITION WILL CONTINUE TO BE INCORRECTLY DISPLAYED AS 'WASHINGTON D.C.' FOLLOWING AN IGNITION CYCLE ('OFF' / 'ON'). - ROUTE GUIDANCE IS AFFECTED DURING THIS PERMANENT FAULT MODE; IF THE ISSUE OCCURRED DURING ROUTE GUIDANCE, THE CURRENT ROUTE WILL NOT RESUME AND THE DESTINATION WILL BE CANCELLED. - ALL PREVIOUS DESTINATIONS WILL BE DELETED (BUTTON 'GRAYED OUT')."
SSM 714992017-05-30. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. "ISSUE: CUSTOMER REPORTS THE CHARGE LIGHT IS ILLUMINATED WITHIN THE CLUSTER, CAUSE: POTENTIAL SOFTWARE ISSUE' CONNECT SDD AND CARRY OUT A DTC READ, B1404-13 IS FLAGGED"
SSM707182017-05-30. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. "ISSUE: A CUSTOMER MAY REPORT THAT THEIR PHONE, DISCONNECTS DURING OR AFTER PHONE CALLS, SHOWS AS PAIRED BUT NOT AVAILABLE, IS NOT SHOWING AS PAIRED BUT IS AVAILABLE, IS DIFFICULT TO PAIR, AUDIO FRAGMENTS WHEN STREAMING MUSIC AND/OR OTHER UNEXPECTED BEHAVIOR. CAUSE: THIS CAN BE A RESULT OF REDUCED PHONE POWER DUE TO THE FOLLOWING:- • BATTERY LIFE SOFTWARE UPDATE ON THE CUSTOMERS DEVICE, • OTHER APPLICATIONS RUNNING IN THE BACKGROUND ON THE CUSTOMERS DEVICE (SUCH AS GAMES, SOCIAL MEDIA APPS, SEARCHING FOR NUMEROUS PAIRED DEVICES). • A BREAK IN THE LINE OF SIGHT FROM THE IAM TO THE CUSTOMER DEVICE (E.G. DEVICE IN POCKET CAUSING ATTENUATION BY THE HUMAN BODY). • ANOMALIES INTRODUCED WITH SOFTWARE UPDATES OF DEVICE THAT MAY REDUCE THE EFFECTIVENESS OF AUTHENTICATION BETWEEN THE CUSTOMER DEVICE AND THE VEHICLE. NOTE: THESE ISSUES ARE WELL DOCUMENTED ON OFFICIAL PHONE MANUFACTURERS “SUPPORT” WEB SITES."
LTB00953NAS22017-04-13. Service bulletin. ELECTRICAL SYSTEM:STARTER ASSEMBLY; ELECTRICAL SYSTEM:SOFTWARE; ENGINE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). SITUATION: INTERMITTENTLY WITH THE VEHICLE STATIONARY DURING AN AUTO STOP/START EVENT, THE VEHICLE MAY COMPLETELY SHUT DOWN, PARTICULARLY IF THE DRIVER HAS MOVED THE TRANSMISSION CONTROL SWITCH (TCS) TO NEUTRAL (N). IN THESE INSTANCES, A NEW IGNITION CYCLE MUST BE PERFORMED TO RESTART THE ENGINE. UPON ENGINE RESTART, A 'TRANSMISSION FAULT' MESSAGE ON THE INSTRUMENT CLUSTER (IC) MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER COMBINED WITH EITHER AN INABILITY TO PULL AWAY OR FAILURE TO ENGAGE GEAR.
LTB00902NAS42017-04-13. Service bulletin. ENGINE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM:SOFTWARE. SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE (DTC) P2096-00 OR P2097-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM).
SSM725842017-04-11. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; ENGINE; ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). ISSUE: CUSTOMER HAS OBSERVED 'CHECK ENGINE LIGHT' - ALSO KNOWN AS 'ENGINE MALFUNCTION INDICATOR LAMP (MIL)' - ILLUMINATED IN THE INSTRUMENT CLUSTER & DTC P2096-00 AND/OR P2097-00 IS EVIDENT IN THE PCM. A CONCERN IN THE PCM DIAGNOSTIC SOFTWARE HAS BEEN DISCOVERED, WHICH WHEN COMBINED WITH A SPECIFIC CUSTOMER DRIVE CYCLE CAN LEAD TO THE FALSE FLAGGING OF THIS DTC. EXHAUST SYSTEM LEAKS OUTSIDE DESIGN SPECIFICATION CAN INCREASE THE LIKELIHOOD OF REPEAT FAILURES. (JLR HAVE RECOGNISED THAT THE SUPPLIED LEAK CHECK EQUIPMENT DOES NOT FIT ON CERTAIN LC - DISCOVERY SPORT EXHAUST TAIL PIPES. A SOLUTION IS BEING SOURCED).

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.