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Service bulletin SSM69478

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10101453
Published by NHTSA2017-05-31
Manufacturer's numberSSM69478
Manufacturer's date2014-03-12
NHTSA componentELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL

NHTSA's summary

"ISSUE: A CUSTOMER MAY REPORT A CONCERN THAT WHEN TRYING TO ACCESS THE PREFERENCES ON THE TOUCHSCREEN, THEY MAY HAVE ERRORS OR GREYED OUT BUTTONS. CAUSE: SOFTWARE COMPATIBILITY ISSUES ACTION: IF A CUSTOMER REPORTS THE CONCERN DETAILED ABOVE AN HLDF SOFTWARE UPDATE WILL BE REQUIRED USING SDD. TO COMPLETE THE UPDATE FOLLOW THE INSTRUCTIONS BELOW:-"

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Equipment and accessories, Software

Vehicles listed
LAND ROVER LR22008, 2009, 2010, 2011, 2012, 2013, 2014
LAND ROVER RANGE ROVER2013, 2014
LAND ROVER RANGE ROVER EVOQUE2012, 2013, 2014
LAND ROVER RANGE ROVER SPORT2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
14V1630002014-03-31. ELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING:TURN SIGNAL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
DVD13911V1942022-10-24. Service bulletin. Land Rover SDD Software Update
DVD1320512022-06-13. Service bulletin. Software update.
DVD13302022-06-13. Service bulletin. Software update.
DVD138022022-06-13. Service bulletin. Before you install Software update 02.
DVD1372022-06-13. Service bulletin. Software update.
LTB00546NAS12022-06-13. Service bulletin. Technical Bulletin: Rear Seat Power Fold Feature Increase In Operational Time
LTB00539NAS12022-06-13. Service bulletin. Technical Bulletin: Engine Oil Level Critically Low Warning Message Displayed - Engine Control Modlule Software Update.
DVD140002022-06-13. Service bulletin. Land Rover SDD Software Update
DVD139132022-06-13. Service bulletin. Land Rover SDD Software Update
DVD139112022-06-13. Service bulletin. Land Rover SDD Software Update