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Service bulletins for the 2014 Kia Sorento

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

261 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
TSB-CHA0442017-08-02. Service bulletin. STEERING. TSB: MDPS FLEXIBLE COUPLING REPLACEMENT - This bulletin provides information related to the replacement of the flexible coupling in the MDPS motor of some of vehicles, which may experience a ?clicking? noise emanating from the MDPS when turning the steering wheel left or right, while stopped. This condition may be caused by premature wear of the flexible coupling in the MDPS.
PS3072017-08-02. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. PIT STOP: PROGRAMMING A THIRD SMART KEY ON CERTAIN 2014-15MY VEHICLES - In past Smart Key systems, the maximum amount of keys that could be programmed to a vehicle was 2. On certain 2014-15MY Kia vehicles, the amount of keys that can be programmed to a vehicle has increased to 3. For information on the current number of keys ?learned? by the system, access SMK > Current Data in GDS, as shown below. To program any additional keys, follow the applicable service procedure on KGIS.
TSB-SST0332017-08-02. Service bulletin. LATCHES/LOCKS/LINKAGES:HOOD:LATCH; STRUCTURE:BODY:HOOD. TSB: SPECIAL SERVICE TOOL FOR HOOD RELEASE LEVER REMOVAL - This bulletin provides information related to the introduction of a new Special Service Tool (SST) (A) developed to prevent the hood release lever pivot point (B) from being damaged when removing the hood release lever. Follow the instructions included in this bulletin to properly remove the hood release lever using the new SST.
TSB-ELE057R22017-08-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM. TSB: BCM UPGRADE - IPM LOGIC IMPROVEMENT - This bulletin provides information related to a software upgrade for the Instrument Panel Module (IPM) of some 2014MY Sorento (XMa) vehicles, produced from January 22, 2013 to November 15, 2013, and equipped with a Power Tail Gate (PTG) which may exhibit an intermittent parasitic draw of up to 400mA. To correct this condition, the BCM should be reprogrammed using the GDS download, as described in this bulletin.
WTY003QA2017-03-10. Service bulletin. AIR BAGS. Q AND A: WTY003 - 2011-2015 MY SORENTO DRIVER’S FRONT AIRBAG CLOCK SPRING ASSEMBLY KIA NEW VEHICLE LIMITED WARRANTY EXTENSION Q & A
WTY003OWNER2017-03-10. Service bulletin. AIR BAGS. OWNER LETTER: WTY003 - DEAR KIA SORENTO OWNER: KIA IS EXTENDING THE WARRANTY COVERAGE FOR THE DRIVER’S FRONT AIRBAG CLOCK SPRING ASSEMBLY TO 15 YEARS WITH UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE. THE CLOCKSPRING IS AN ELECTRICAL CONNECTION WHICH ROTATES WITH THE STEERING WHEEL TO MAINTAIN PROPER FUNCTIONING OF THE AIRBAG UNIT. KIA’S SYSTEM IS DESIGNED TO ILLUMINATE THE AIRBAG WARNING LIGHT WHEN ELECTRICAL RESISTANCE INCREASES, WHICH CAN BE CONTRIBUTED TO BY USAGE PATTERNS AND ENVIRONMENTAL CONDITIONS. ILLUMINATION OF THE AIRBAG WARNING LIGHT, ADVISES YOU TO HAVE THE SYSTEM INSPECTED AND REPAIRED. IF CONTINUED TO BE USED WITHOUT REPAIR, THE DRIVER’S AIRBAG MAY EVENTUALLY NOT DEPLOY IN A FRONTAL IMPACT.
WTY003DEALERPSM2017-03-10. Service bulletin. AIR BAGS. DEALER PARTS AND SERVICE MANAGER MEMO: WTY003 - KIA MOTORS AMERICA, INC. IS EXTENDING THE WARRANTY COVERAGE FOR THE DRIVER’S FRONT AIRBAG CLOCK SPRING ASSEMBLY ON THE 2011-2015 MY SORENTO VEHICLES, MANUFACTURED FROM 10/24/2009 THROUGH 12/17/2014, TO FIFTEEN (15) YEARS WITH UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE. THE CLOCK SPRING IS AN ELECTRICAL CONNECTION WHICH ROTATES WITH THE STEERING WHEEL TO MAINTAIN PROPER FUNCTIONING OF THE AIRBAG UNIT. KIA’S SYSTEM IS DESIGNED TO ILLUMINATE THE AIRBAG WARNING LIGHT WHEN ELECTRICAL RESISTANCE INCREASES, WHICH CAN BE CONTRIBUTED TO BY USAGE PATTERNS AND ENVIRONMENTAL CONDITIONS. ILLUMINATION OF THE AIRBAG WARNING LIGHT ADVISES THE DRIVER TO HAVE THE SYSTEM INSPECTED AND REPAIRED. IF CONTINUED TO BE USED WITHOUT REPAIR, THE DRIVER’S AIRBAG MAY EVENTUALLY NOT DEPLOY IN A FRONTAL IMPACT.
WTY003FORM2017-03-10. Service bulletin. AIR BAGS. REQUEST FOR REIMBURSEMENT FORM: WTY003 - IF YOU HAVE PAID TO HAVE THE AIRBAG CLOCK SPRING ASSEMBLY REPLACED, YOU MAY BE ELIGIBLE FOR REIMBURSEMENT FOR SOME OR ALL OF THAT EXPENSE. MAIL THIS COMPLETED REQUEST FOR REIMBURSEMENT FORM TO KIA, ALONG WITH DOCUMENTATION SPECIFIED BELOW, FOR REVIEW AND CONSIDERATION AT THE FOLLOWING ADDRESS: CONSUMER ASSISTANCE CENTER, KIA MOTORS AMERICA, INC., P.O. BOX 52410, IRVINE, CA 92619-2410
WTY003DEALERP2017-03-10. Service bulletin. AIR BAGS. DEALER PRINCIPAL MEMO: WTY003 - KIA MOTORS AMERICA, INC. IS EXTENDING THE WARRANTY COVERAGE FOR THE DRIVER’S FRONT AIRBAG CLOCK SPRING ASSEMBLY ON 2011-2015 MY SORENTO VEHICLES, MANUFACTURED FROM 10/24/2009 THROUGH 12/17/2014, TO FIFTEEN (15) YEARS WITH UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE. THE CLOCK SPRING IS AN ELECTRICAL CONNECTION WHICH ROTATES WITH THE STEERING WHEEL TO MAINTAIN PROPER FUNCTIONING OF THE AIRBAG UNIT. THIS WARRANTY EXTENSION ADDRESSES FAILURES OF THE DRIVER’S FRONT AIRBAG CLOCK SPRING AS REPORTED BY SOME VEHICLE OWNERS, AS WELL AS THE DIAGNOSIS OF ANY CONCERNS RELATED TO THE AIRBAG WARNING LIGHT.
WTY003BULLETIN2017-03-10. Service bulletin. AIR BAGS. WARRANTY BULLETIN: WTY003 - 2011-2015 MY SORENTO DRIVER'S FRONT AIRBAG CLOCK SPRING ASSEMBLY WARRANTY EXTENSION (WTY003) - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE REPLACEMENT OF THE DRIVER’S FRONT AIRBAG CLOCK SPRING ASSEMBLY ON THE 2011-2015 MY SORENTO VEHICLES, MANUFACTURED FROM 10/24/2009 THROUGH 12/17/2014. THE CLOCK SPRING IS AN ELECTRICAL CONNECTION WHICH ROTATES WITH THE STEERING WHEEL TO MAINTAIN PROPER FUNCTIONING OF THE AIRBAG UNIT. KIA’S SYSTEM IS DESIGNED TO ILLUMINATE THE AIRBAG WARNING LIGHT WHEN ELECTRICAL RESISTANCE INCREASES, WHICH CAN BE CONTRIBUTED TO BY USAGE PATTERNS AND ENVIRONMENTAL CONDITIONS. ILLUMINATION OF THE AIRBAG WARNING LIGHT ADVISES THE DRIVER TO HAVE THE SYSTEM INSPECTED AND REPAIRED. IF CONTINUED TO BE USED WITHOUT REPAIR, THE DRIVER’S AIRBAG MAY EVENTUALLY NOT DEPLOY IN A FRONTAL IMPACT. KIA IS EXTENDING THE WARRANTY COVERAGE FOR THE DRIVER’S FRONT AIRBAG CLOCK SPRING ASSEMBLY ON THE 2011-2015 MY SORENTO VEHICLES, MANUFACTURED FROM 10/24/2009 THROUGH 12/17/2014, TO FIFTEEN (15) YEARS WITH UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE. THIS WARRANTY EXTENSION ADDRESSES FAILURES OF THE DRIVER’S FRONT AIRBAG CLOCK SPRING AS REPORTED BY SOME VEHICLE OWNERS, AS WELL AS THE DIAGNOSIS OF ANY CONCERNS RELATED TO THE AIRBAG WARNING LIGHT.
TSBTRA051R12017-02-17. Service bulletin. POWER TRAIN. TSB: 6 SPD A/T SOLENOID REPLACEMENT – MULTIPLE DTCS - THIS BULLETIN PROVIDES INFORMATION RELATING TO THE REPLACEMENT OF VARIOUS SHIFT SOLENOIDS ON 6-SPEED AUTOMATIC TRANSAXLES WITH DTCS P0741, P0743, P0748, P0753, P0758, P0763, P0768, P0773, P1778 AND P2709. REPLACE THE SOLENOIDS IF CURRENT OR HISTORY CODES ARE PRESENT; DO NOT REPLACE THE TRANSAXLE. TO REDUCE VEHICLE REPAIR TIME, THIS PROCEDURE CAN BE PERFORMED WITH THE TRANSAXLE INSTALLED IN THE VEHICLE. REFER TO KGIS FOR SOLENOID PACK REMOVAL AND REINSTALLATION PROCEDURES FOR THE SPECIFIC YEAR AND MODEL OF THE VEHICLE.
TSBELE0892017-02-17. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. NOTE: ONLY NEW MODELS (DURING PDI INSPECTION OR AT THE POINT OF PURCHASE) OR COMPATIBILITY MISMATCHES THAT OCCUR AFTER HEAD UNIT REPLACEMENT WILL BE CONSIDERED FOR THIS PROGRAM.
PS3872017-02-17. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). PITSTOP: NAVIGATION HEADUNIT AND SD CARD COMPATIBILITY - THIS ARTICLE PROVIDES INFORMATION IN REGARDS TO POSSIBLE COMPATIBILITY ISSUES BETWEEN NAVIGATION HEAD UNITS AND SD CARDS WHEN REPLACING HEAD UNITS FOR MULTIMEDIA ISSUES. IF AFTER REPLACING A NAVIGATION HEAD UNIT THE ORIGINAL SD CARD DOES NOT OPERATE CORRECTLY, FOLLOW THE STEPS BELOW TO DIAGNOSE THE ISSUE:
PS365R12017-02-17. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. PITSTOP: BLUETOOTH® ISSUES AFTER IPHONE® IOS 8 SOFTWARE UPDATE - THIS ARTICLE PROVIDES INFORMATION RELATED TO POSSIBLE BLUETOOTH CONCERNS WHEN USING AN IPHONE® WITH IOS 8.X (IOS 8, 8.0.1, 8.0.2, 8.1, 8.1.2, 8.1.3, ETC.) WHILE PAIRED TO A HEAD UNIT.
TSB ELE100_SA2222017-02-16. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM ON SOME 2014 MY SOUL (PS), SORENTO (XMA), OPTIMA (TF/QF), FORTE (YD) AND SPORTAGE (SL) VEHICLES TO IMPROVE BLUETOOTH CONNECTIVITY, VOICE RECOGNITION, AND TO IMPROVE "INCOMING RING VOLUME TOO LOUD" COMPLAINTS ON CERTAIN SMARTPHONES (NON-IPHONE).
TSB BOD117_SA2002017-02-16. Service bulletin. STRUCTURE:BODY:DOOR; EQUIPMENT. THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE EXTERIOR DOOR HANDLE TRIM CAP OF SOME 2015-2015 MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 1, 2013 THROUGH MAY 14, 2014, WHICH MAY EXPERIENCE A LOOSE OR MISSING EXTERIOR REAR DOOR HANDLE CAP(S). FOLLOW THE PROCEDURE IN THIS BULLETIN TO REPLACE BOTH EXTERIOR REAR DOOR HANDLE TRIM CAPS, EVEN WHEN ONLY ONE (1) TRIM CAP IS AFFECTED.
TSB ELE101_SA2232017-02-16. Service bulletin. ELECTRICAL SYSTEM. THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE BASE AUDIO SYSTEM SOFTWARE OF SOME 2014 MY SOUL (PS), OPTIMA (TF/QF), SORENTO (XMA), SPORTAGE (SL), RIO (UB), AND FORTE (YD) VEHICLES TO IMPROVE BLUETOOTH® CONNECTIVITY, PHONEBOOK DOWNLOAD, AUDIO STREAMING, AND CALL HISTORY DOWNLOAD.
PS266R12017-02-08. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. PITSTOP: HVAC RECEIVER/DRYER - DESICCANT REPLACEMENT - IN THE EVENT OF A HVAC SYSTEM CONCERN IN WHICH METAL PARTICLES OR SHARDS HAVE CONTAMINATED THE SYSTEM, THE DESICCANT OR THE ENTIRE A/C RECEIVER/DRYER ASSEMBLY MAY NEED TO BE REPLACED. THIS IS DUE TO THE FACT THAT IT MAY BE IMPOSSIBLE TO REMOVE ALL METAL CONTAMINANTS FROM THE RECEIVER/DRYER DURING THE A/C FLUSHING PROCEDURE. REFER TO THE INCLUDED TABLE FOR DETAILED INFORMATION ON COMPONENT REPLACEMENT BY MODEL. IF YOU SUSPECT A PLUGGED EXPANSION VALVE, THE INLET SCREENS CAN BE CLEANED. IF THE VALVE IS NOT EQUIPPED WITH AN INLET SCREEN AND IS RESTRICTED, THE EXPANSION VALVE MAY ALSO NEED TO BE REPLACED.
TSBENG148R42017-02-07. Service bulletin. ENGINE. TSB REV4: CHATTER/RATTLE NOISE FROM ENGINE AFTER COLD SOAK - THIS BULLETIN PROVIDES INFORMATION ABOUT THE TIMING CHAIN TENSIONER REPLACEMENT ON SOME 2014~16MY CADENZA (VG), PRODUCED FROM FEBRUARY 1, 2013 THROUGH JANUARY 7, 2016, AND SOME 2014~2015MY SORENTO (XMA) VEHICLES, PRODUCED FROM DECEMBER 17, 2012 THROUGH DECEMBER 11, 2014, WHICH MAY EXPERIENCE A BRIEF CHATTERING OR RATTLING NOISE CONCERN FROM THE ENGINE ON START-UP, AFTER A COLD SOAK. AFTER CONFIRMING THE NOISE CONCERN, FOLLOW THE PROCEDURES OUTLINED IN THIS TSB TO RESOLVE THE CONCERN.
PS2612017-02-07. Service bulletin. ELECTRICAL SYSTEM. PITSTOP: MODIFYING TEMPERATURE DISPLAY READOUT UNITS FROM CELSIUS TO FAHRENHEIT ON SORENTO LX - FOLLOW THE PROCEDURE BELOW TO MODIFY THE TEMPERATURE DISPLAY READOUT UNITS FROM C° TO F°.
PS2622017-02-07. Service bulletin. EQUIPMENT; SEATS:MID/REAR ASSEMBLY. PITSTOP: RATTLE NOISE FROM 2ND ROW SEAT HEADRESTS - THIS ARTICLE PROVIDES INFORMATION REGARDING A POTENTIAL RATTLE NOISE CONCERN FROM THE 2ND ROW SEAT HEADRESTS ON SOME SORENTO (XMA) VEHICLES.
PS2702017-02-07. Service bulletin. STRUCTURE:BODY:TAILGATE. PITSTOP: POWER TAILGATE SYSTEM RE-INITIALIZATION PROCEDURE - THIS ARTICLE PROVIDES THE PROCEDURE TO RE-INITIALIZE THE POWER TAILGATE SYSTEM (PTGS) ON ALL SORENTO (XMA) VEHICLES (IF EQUIPPED).
TSBBOD0942017-02-07. Service bulletin. STRUCTURE:BODY:TAILGATE. TSB: LIFTER BRACKET REPLACEMENT FOR SORENTO POWER TAILGATE SYSTEM - THIS BULLETIN PROVIDES THE PROCEDURE TO RESOLVE A CONCERN WITH THE OPERATION OF THE POWER TAILGATE SYSTEM (PTGS) ON SOME SORENTO VEHICLES, PRODUCED FROM S.O.P. TO FEBRUARY 26TH, 2013.
TSBBOD1022017-02-06. Service bulletin. EQUIPMENT. TSB: SEAT BACK COVER REMOVAL PROCEDURE - THIS BULLETIN OUTLINES THE PROCEDURE FOR THE REMOVAL OF THE FRONT SEAT BACK COVERS ON OPTIMA (QF) AND SORENTO (XMA).
TSBELE0522017-02-06. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. "TSB: REPLACEMENT BATTERY - SERVICE INFORMATION: 2014MY SORENTO VEHICLES ARE EQUIPPED WITH A NEWLY DESIGNED BATTERY TERMINAL, TERMINAL COVER AND O.E. BATTERY. WHEN REPLACING THE ORIGINAL BATTERY, FOLLOW THE PROCEDURE OUTLINED IN THIS BULLETIN AS ADDITIONAL PARTS AND PROCEDURAL STEPS WILL BE REQUIRED TO COMPLETE THE REPAIR."

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.