WenmarOpen by Wenmar Pro

Service bulletins for the 2023 Jeep Grand Cherokee

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

866 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
1023662024-12-19. Service bulletin. UNKNOWN OR OTHER. FCA Caribbean Warranty Newsletter – Volume 10, Issue 11
1023652024-12-19. Warranty extension. UNKNOWN OR OTHER. Warranty Newsletter – Volume 10, Issue 11
21-039-24 REV. H2024-12-18. Service bulletin. POWER TRAIN. "D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch"
08-254-242024-12-18. Service bulletin. ELECTRICAL SYSTEM. "Radio Over The Air Update from T25.XX (T25.26, T25.38, T25.43, T25.47, T25.49, T25.50) and T27.XX (T27.14, T27.38, T27.46, T27.6) to U29.42 and then from U29.42 to U33.43 Software Version (FOTA) Customers may experience one or more of the following: ● Uconnect phone improvements. ● Incorrect Navigation units shown. ● Navigation feature shows no road name with a straight road at times when not setting up a navigation route. ● Missing radio stations. ● Accessibility settings are missing. ● Incorrect phone widget. ● Radio freezes. ● The Hybrid/EV screen display is blank when the user switches to the dark mode theme. ● Hybrid/EV pages are inoperative. ● Radio display is off when starting the vehicle. The display will restore to normal operation after roughly one minute of run time. (Rearview Camera (RVC) Functions Normally). ● Radio screen is black (RVC Functions Normally). ● USB mode changes on its own. ● Remotely Operated Vehicle (ROV) Firmware Over The Air (FOTA) scheduling improvements. ● Apps downloaded for one connected profile are being shared with other local profiles. ● Profile creation process is slow to respond. ● Camera soft-keys are slow to respond when selecting the reverse or forward camera displays. ● The FamCam ""X"" button is missing. ● SiriusXM radio resets. ● Radio resets. ● The RVC zoom feature lags. ● Voice Recognition (VR) is stuck in listening mode. ● Android Auto® resets. ● Android Auto® disconnects. ● Apple CarPlay® disconnects. ● Missing battery voltage information. ● Rear Seat Alert (RSA) reminder is inoperative. ● The menu bar is missing from the display. ● The Wi-Fi application is missing. ● Music playback is inoperative. ● Invalid FOTA pop-up message displays. ● The Assisted Call features audio is inoperative. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T25.XX (T25.26, T25.38, T25.43, T25.47, T25.49, T25.50) and T27.XX (T27.14, T27.38, T27.46, T27.6) to U29.42 and then from U29.42 to U33.43. NOTE: The national launch for the FOTA is expected to begin: ● Australia 12/06/2024. ● India 12/06/2024. ● Japan/Korea - According to local authority approval. "
S2403000004 REV.A2024-12-11. Service bulletin. UNKNOWN OR OTHER. Tapping, Knocking Type Noise/Vibration While Driving.
08-250-242024-12-10. Service bulletin. ELECTRICAL SYSTEM. "Trailer Lights Inoperable Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● C2214-00 - ITBM Not Calibrated. Customers may also comment on the following: ● Trailer lights are not working correctly when a trailer is plugged in after an aftermarket installation. "
S2302000001 REV. A2024-11-22. Service bulletin. SUSPENSION. Service Air Suspension Message In Cluster. Ride Height Sensor and System Performance Diagnostic Trouble Code(s) (DTCs) In Below Freezing Temperatures.
S24020000022024-11-22. Service bulletin. UNKNOWN OR OTHER. Click Or Clicking Noise From Under Hood Near The Fast Down Leveling Valve.
S2423000012 REV.C2024-11-22. Service bulletin. STRUCTURE:BODY. Power Liftgate Is Inoperative or Won’t Close.
S2102000004 REV.B2024-11-22. Service bulletin. SUSPENSION. WL Front Control Arm Bushing - Handling Link Has Loose Rubber Appearance
S24080001192024-11-22. Service bulletin. UNKNOWN OR OTHER. "Instrument Panel Cluster (IPC) message “Night Vision Unavailable Service Required” or Loss of Night Vision "
91004372024-11-20. Service bulletin. POWER TRAIN. SHIFTER The service shifter message comes on in the cluster and the lever gets stuck in park "P" and it can be present the follwoing DTC: - U11E3 - TCM Lost communication with ESM on D-PT CAN - U0103 - Lost communication with Electric Gear Shift Module - U0101- Lost communication with DTCM - U0418 - Implausible Data Received From Brake System Control Module - U0402 - Implausible data received from TCM **NOTE: Prior any shifter replacement Refer to TSB-4582 2024-2025 WS - Valve Body Replacement. Recomended Diagnosis procedure: 1. Confirm if U0101 -Lost Communication with TCM or U0418 -Implausible Data Received From Brake System Control Module are present, if so check the Valve Body CAN Terminals any corrosion. 2. Check the wiring connectors between the ESM and the TCM and check voltage. 3. Check the pin header for the ESM for any bent pins. 4. If wiring and voltage are good and the DTCs (U11E3 - TCM Lost communication with ESM on D-PT CAN & U0103 - Lost communication with Electric Gear Shift Module) are still present, erase them with the scan tool. Reset ECU. 5. if DTCs for loss communication are still active at the ESM and you are still unable to shift then replace the Shifter module.
91004462024-11-14. Service bulletin. SUSPENSION. Frt Stabilizer assembly BSR from the front end due to Smartbar (disconnecting front sway bar). Root cause was identified as anti-rotation bracket (connects the actuator to the stabar) coming loose due to inadequate clamp load at the joint and weld (holds the bolt shaft and bracket flange) was poorly designed. If any vehicle causes BSR because of this Bracket failure (loose joint/ bracket bends) DO NOT replace whole stabar assembly, instead replace with the service kit (PN#68730602AA). Dealer must need to order the parts from part ordering system for this claim. This kit contains 1 bracket (PN 68730603AA), 3 M10 Nut (PN 68730605AA), 2 M8X1.5 Bolt (PN 68730606AA) and 2 M10X1.5 bolt (PN 06513427AA). 1 M10 Bolt (PN 68730607AA). This kit will also contain a new torque instruction for the bolt which holds the clamp bracket to this failed anti-rotation bracket. DO NOT apply the old torque (45+/5Nm Direct torque). The new torque is Angle controlled torque monitor (20Nm Snug torque, 110 deg Angle, monitor torque within 40-70Nm).
S2422000001 REV.C2024-11-13. Service bulletin. WHEELS; ELECTRICAL SYSTEM. Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
23-040-24 REV. B2024-11-07. Service bulletin. STRUCTURE:BODY. "Right Front Door Glass Snowflaking The customer may comment on or one or more of the following: ● Bubbles or a snowflake pattern on the right front door glass. This bulletin involves inspecting the right front door glass and possibly replacing the door glass."
21-039-24 REV. G2024-11-07. Service bulletin. POWER TRAIN. "D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
08-230-242024-11-07. Service bulletin. ELECTRICAL SYSTEM. "R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (RVC Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (RVC Functions Normally). ● Ghost touch on Navigation screen (RVC Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally). This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio's current software level the radio may need a one or two USB update."
08-228-242024-11-07. Service bulletin. ELECTRICAL SYSTEM. "R1H Radio T27.38 USB Software Update Customers may experience one or more of the following: ● Uconnect phone improvements. ● Incorrect Navigation units shown. ● Navigation feature shows no road name with a straight road at times when not setting up a navigation route. ● Missing radio stations. ● Accessibility settings are missing. ● Incorrect phone widget. ● Radio freezes. ● The Hybrid/EV screen display is blank when the user switches to the dark mode theme. ● Hybrid/EV pages are inoperative. ● Radio display is off when starting the vehicle. The display will restore to normal operation after roughly one minute of run time. (Rearview Camera (RVC) Functions Normally). ● Radio screen is black (RVC Functions Normally). ● USB mode changes on its own. ● Remotely Operated Vehicle (ROV) Firmware Over The Air (FOTA) scheduling improvements. ● Apps downloaded for one connected profile are being shared with other local profiles. ● Profile creation process is slow to respond. ● Camera soft-keys are slow to respond when selecting the reverse or forward camera displays. ● The FamCam ""X"" button is missing. ● SiriusXM radio resets. ● Radio resets. ● The RVC zoom feature lags. ● Voice Recognition (VR) is stuck in listening mode. ● Android Auto® resets. ● Android Auto® disconnects. ● Apple® CarPlay® disconnects. ● Missing battery voltage information. ● Rear Seat Alert (RSA) reminder is inoperative. ● The menu bar is missing from the display. ● The Wi-Fi application is missing. ● Music playback is inoperative. ● Invalid FOTA pop-up message displays. ● The Assisted Call features audio is inoperative. This bulletin involves updating the R1H radio software level to T27.38. "
1013722024-11-07. Service bulletin. FORWARD COLLISION AVOIDANCE: WARNINGS; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; UNKNOWN OR OTHER. FCA Caribbean Warranty Operations Newsletter – Volume 10, Issue 10
1013712024-11-07. Service bulletin. FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; FORWARD COLLISION AVOIDANCE: WARNINGS; UNKNOWN OR OTHER. Warranty Operations Newsletter – Volume 10, Issue 10
1012322024-11-07. Service bulletin. POWER TRAIN. Plate - Planetary
1010952024-11-01. Service bulletin. STRUCTURE:BODY. Bracket - Fender Mounting
1010092024-11-01. Service bulletin. ENGINE. FAN MODULE - RADIATOR COOLING
1009602024-11-01. Service bulletin. POWER TRAIN. TRANSFER CASE
S24240000092024-10-29. Service bulletin. UNKNOWN OR OTHER. AC Inoperative After Extended Driving Periods.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.