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Service bulletin 101372

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11010214
Published by NHTSA2024-11-07
Manufacturer's number101372
Manufacturer's date2024-10-31
NHTSA componentFORWARD COLLISION AVOIDANCE: WARNINGS; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; UNKNOWN OR OTHER
Manufacturer's systemAdaptive Cruise Control

NHTSA's summary

FCA Caribbean Warranty Operations Newsletter – Volume 10, Issue 10

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Adaptive cruise control

Vehicles listed
CHRYSLER PACIFICA2023, 2024
CHRYSLER PACIFICA PLUG-IN HYBRID2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
CHRYSLER VOYAGER2023, 2024
DODGE DURANGO2023, 2024
JEEP COMPASS2023, 2024
JEEP GRAND CHEROKEE2023, 2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
08-321-262026-08-26. Service bulletin. Flash: Adaptive Cruise Control (ACC) Module Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● C14A4-00 - Sensor Adjustment Required. Customers may also experience the following: ● "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster (IPC). This bulletin involves reprogramming of the ACC module with the latest available software.
08-320-262026-08-26. Service bulletin. Flash: Adaptive Cruise Control (ACC) Module Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● C14A4-00 - Sensor Adjustment Required. Customers may also experience the following: ● "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster (IPC). This bulletin involves reprogramming of the ACC module with the latest available software.
08-161-262026-04-22. Service bulletin. Flash: Adaptive Cruise Control (ACC) Module Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● C14A4-00 - Sensor Adjustment Required. Customers may also experience the following: ● "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster (IPC). This bulletin involves reprogramming of the ACC module with the latest available software.
08-160-262026-04-22. Service bulletin. Flash: Adaptive Cruise Control (ACC) Module Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● C14A4-00 - Sensor Adjustment Required. Customers may also experience the following: ● "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster (IPC). This bulletin involves reprogramming of the ACC module with the latest available software.
08-156-262026-04-22. Service bulletin. Not applicable to vehicles built for US market. Flash: Adaptive Cruise Control (ACC) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Codes (DTC): ● C14A4-00 - Sensor Adjustment Required. Customers may experience the following: ● "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster (IPC). This bulletin involves reprogramming the ACC with the latest available software.
08-155-262026-04-22. Service bulletin. Not applicable to vehicles built for US market. Flash: Adaptive Cruise Control (ACC) Module Update **Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further SYMPTOM: investigation the technician must find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ● C14A4-00 - Sensor Adjustment Required.** ● C0063-9A - Yaw Rate Sensor - Component Or System Operating Conditions. Customers may comment on one or more of the following: ● **"ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster (IPC).** ● ABS warning lamp on in the IPC. ● ACC warning lamp on in the IPC. ● Message “Lane Assist does not work” in the IPC. ● Message “Fatigue Detection Assist” in the IPC. ● Message “Adaptive Cruise Control” in the IPC. This bulletin involves reprogramming the ACC with the latest available software.
08-006-262026-01-14. Service bulletin. Adaptive Cruise Control (ACC) Radar Vertical Misalignment Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● C14A4-00 - Sensor Adjustment Required. Customers may also experience the following: ● "ACC/FCW Unavailable, Service Required" message in the Instrument Panel Cluster (IPC). NOTE: This message can appear on extreme windy conditions at speeds of 97 kph (60 mph) to 113 kph (70 mph). **This bulletin involves installing two washers to the Adaptive Cruise Control (ACC) radar bracket behind the front fascia.
S2108000236 REV.B2025-08-13. Service bulletin. Windshield HUD (Head Up Display) Display Features
S2523000022 REV.B2025-06-26. Service bulletin. C14A4-00 Sensor Adjustment Required Set In Adaptive Cruise Control Module (ACC).
S2408000114 REV.A2025-05-14. Service bulletin. " Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist System (ADAS)"