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Service bulletins for the 2021 Jeep Grand Cherokee

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1325 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
08-014-262026-01-28. Service bulletin. ELECTRICAL SYSTEM. Not applicable to vehicles built for US market. R1H Radio U40.20 USB Software Update - Korea Customers may experience one or more of the following: ● T-maps navigation feature is intermittently not available due to map loading. ● When the navigation speed alarm margin is set and the while driving the vehicle between the speed limit and the set margin, the navigation speed alarm will sound off continuously and the user is unable to control the volume. ● After setting a navigation destination and then the customer is following the navigation route, the navigation system will stop operating. ● Navigation touch screen menu is inoperable after setting a navigation destination. The home screen widget will be black and the navigation display map will no longer show the navigation route. ● WI-FI software update pop up is being triggered in non connected vehicles. ● Vehicle Forward Collision Warning must have two options: OFF / Warning + Active Braking. ● Temperature shows at upper left and right of center display highlights opposite side of what temperature hard switch is pressed. Affects Right Hand Drive RHD only. ● With ignition on and radio on, the radio display freezes then restarts (Rearview Camera (RVC) functions normally). ● Radio is taking more than one minute to start after starting the engine (RVC functions normally). ● System displays a blank screen in E-Hybrid tab when user switches into dark-theme mode (RVC functions normally). This bulletin involves inspecting and if required, updating the radio software level to U40.20. Depending on the radio's current software level the radio may need a one or two USB update. M08 FSAR-RSU-6722 -2-
91007532026-01-21. Service bulletin. ELECTRICAL SYSTEM. Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.
S26230000022026-01-14. Service bulletin. ELECTRICAL SYSTEM. Service Shifter Message On Instrument Cluster With Loss Of Communication Diagnostic Trouble Code (DTC) Related To The Shifter.
S26230000012026-01-14. Service bulletin. ELECTRICAL SYSTEM. Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.
1091612025-12-23. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN. SWITCH - TRANSFER CASE, RIDE HEIGHT, TERRAIN SELECT
08-396-252025-12-17. Service bulletin. ELECTRICAL SYSTEM. Drivetrain Control Module (DTCM) Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● C1403 - 92 Transfer Case Range Position Sensor - Performance Or Incorrect Operation. ● U0403 - 00 Implausible Data Received From Transfer Case. Customers may experience the following: ● Service 4WD Light On in Instrument Panel Control (IPC) This bulletin involves replacing the DTCM.Drivetrain Control Module (DTCM) Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● C1403 - 92 Transfer Case Range Position Sensor - Performance Or Incorrect Operation. ● U0403 - 00 Implausible Data Received From Transfer Case. Customers may experience the following: ● Service 4WD Light On in Instrument Panel Control (IPC) This bulletin involves replacing the DTCM.
S25210000062025-12-11. Service bulletin. ELECTRICAL SYSTEM. Service 4WD light on in the cluster. C14A1-74 DTC will be present (Active or Stored).
S258A0000212025-12-11. Service bulletin. ELECTRICAL SYSTEM. Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.
S2523000065 REV.A2025-11-26. Service bulletin. STEERING; ELECTRICAL SYSTEM. Diagnostic Trouble Code DTC(s) C1593-00, C2217-00, U0131-00. and Service Electric Power Steering Messages.
S25230000892025-11-26. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE:BODY. Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.
08-310-252025-10-08. Service bulletin. ELECTRICAL SYSTEM. R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (RVC Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (RVC Functions Normally). ● Ghost touch on Navigation screen (RVC Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally) This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio's current software level the radio may need a one or two USB update
08-302-25 REV. A2025-10-08. Service bulletin. ELECTRICAL SYSTEM. Not applicable to vehicles built for US market. Radio USB Update to U40.20 Customers may experience one or more of the following: ● Temperature displayed in the radio display screen and rear HVAC are mismatched. ● Auto door locks are inoperable. This bulletin involves inspecting and if required, updating the radio software level to U40.20. Depending on the radio’s current software level the radio may need a one or two USB update.
08-317-252025-10-02. Service bulletin. ELECTRICAL SYSTEM. Flash: Amplifier (AMP) Diagnostic and System Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● B143B-12 - ANC Microphone 1-Circuit Short To Battery. ● B143C-12 - ANC Microphone 2-Circuit Short To Battery. ● B143E-12 - ANC Microphone 3-Circuit Short To Battery. ● B143F-12 - ANC Microphone 4-Circuit Short To Battery. NOTE: The DTCs are wrongly set and do not affect Active Noise Cancellation (ANC) performance. This bulletin involves updating the AMP with the latest available software
08-313-252025-10-02. Service bulletin. ELECTRICAL SYSTEM. Flash: Amplifier (AMP) Diagnostic and System Updates Customers may experience one or more of the following: ● **Droning noises coming out of the speakers at specific RPMs that range from 1200 to 1800 RPM. Probability of occurence is most likely during cold ambient temperatures.** ● High pitched noise at start up or idle under cold conditions. This bulletin involves updating the AMP with the latest available software.
08-266-25 REV. A2025-10-02. Service bulletin. ELECTRICAL SYSTEM. Not applicable to vehicles built for US market. R1H Radio U40.20 USB Software Update - Korea Customers may experience one or more of the following: ● **T-maps navigation feature is intermittently not available due to map loading. ● When the navigation speed alarm margin is set and the while driving the vehicle between the speed limit and the set margin, the navigation speed alarm will sound off continuously and the user is unable to control the volume. ● After setting a navigation destination and then the customer is following the navigation route, the navigation system will stop operating. ● Navigation touch screen menu is inoperable after setting a navigation destination. The home screen widget will be black and the navigation display map will no longer show the navigation route.** ● WI-FI Software update pop up is being triggered in non connected vehicles. ● Vehicle Forward Collision Warning must have two options: OFF/ Warning + Active Braking. ● Temperature shows at upper left and right of center display highlights opposite side of what temperature hard switch is pressed. Affects RHD only. ● With key on and radio on, The radio display freezes then restarts (Rearview Camera (RVC) functions normally). ● Radio is taking more than one minute to start after starting the engine (RVC functions normally). ● System displays a blank screen in E-Hybrid tab when user switches into dark-theme mode (RVC functions normally). This bulletin involves inspecting and if required, updating the radio software level to **U40.20**. Depending on the radio's current software level the radio may need a one or two USB update
08-237-25 REV. A2025-10-02. Service bulletin. ELECTRICAL SYSTEM. Not applicable to vehicles built for US market. R1H Radio U40.20 USB Software Update Customers may experience one or more of the following: ● **Temperature displayed in the radio display and rear HVAC are mismatched.** ● Wi-fi Software update pop-up is being triggered in non connected vehicles. ● Radio freezes and then restarts. ● Head Unit (HU) freezes and then restarts. ● HU is taking more than one minute to start after starting the engine. ● System displays blank screen in E-Hybrid tab when user switched to dark theme mode. Rearview Camera (RVC) functions normally. This bulletin involves inspecting and if required, updating the radio software level to **U40.20**. Depending on the radio’s current software level the radio may need a one or two step USB update
91006712025-09-24. Service bulletin. ELECTRICAL SYSTEM. Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order "68" part number for New unsold units only.
1063572025-09-10. Service bulletin. ELECTRICAL SYSTEM. CENTER STACK - DISPLAY
08-266-252025-08-21. Service bulletin. ELECTRICAL SYSTEM. Not applicable to vehicles built for US market. R1H Radio U33.43 USB Software Update Customers may comment on one or more of the following: ● WI-FI Software update pop up is being triggered in non connected vehicles. ● Vehicle Forward Collision Warning must have two options: OFF/ Warning + Active Braking. ● Temperature shows at upper left and right of center display highlights opposite side of what temperature hard switch is pressed. Affects RHD only. ● With key on and radio on, The radio display freezes then restarts. ● Radio is taking more than one minute to start after starting the engine. ● System displays a blank screen in E-Hybrid tab when user switches into dark-theme mode This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio’s current software level the radio may need a one or two step USB update
S2408000079 REV.A2025-08-13. Service bulletin. ELECTRICAL SYSTEM. Liftgate Lock Button Inoperative, Cluster Message “Service Keyless System”
S2223000074 REV.B2025-08-13. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE:BODY. Power Side Steps Reverse, Stop In Motion, Do Not Deploy Or Stow, And May Have a Chirp Noise.
S2108000236 REV.B2025-08-13. Service bulletin. ELECTRICAL SYSTEM; FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL. Windshield HUD (Head Up Display) Display Features
08-237-252025-08-13. Service bulletin. ELECTRICAL SYSTEM. Not applicable to vehicles built for US market. R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: ● Wi-fi Software update pop-up is being triggered in non connected vehicles. ● Radio freezes and then restarts. ● Head Unit (HU) freezes and then restarts. ● HU is taking more than one minute to start after starting the engine. ● System displays blank screen in E-Hybrid tab when user switched to dark theme mode. This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio’s current software level the radio may need a one or two step USB update.
S258A0000172025-08-06. Service bulletin. ELECTRICAL SYSTEM. Door speaker Inoperative or No Sound
S2422000001 REV.D2025-07-31. Service bulletin. ELECTRICAL SYSTEM. Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.