Service bulletin S2523000089
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 11025733 |
| Published by NHTSA | 2025-11-26 |
| Manufacturer's number | S2523000089 |
| Manufacturer's date | 2025-11-19 |
| NHTSA component | ELECTRICAL SYSTEM; STRUCTURE:BODY |
NHTSA's summary
Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Body and frame, Electrical system
| JEEP GRAND CHEROKEE | 2021, 2022, 2023, 2024, 2025, 2026 |
|---|---|
| JEEP GRAND CHEROKEE 4XE | 2021, 2022, 2023, 2024, 2025, 2026 (the catalog's model; the bulletin names a series or trim of it) |
| JEEP GRAND CHEROKEE L | 2021, 2022, 2023, 2024, 2025, 2026 |
| JEEP GRAND WAGONEER | 2022, 2023, 2024, 2025, 2026 |
| JEEP WAGONEER | 2022, 2023, 2024, 2025 |
| JEEP WAGONEER | 2026 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 26V584000 | 2026-09-10. STRUCTURE:BODY:ROOF AND PILLARS |
|---|---|
| 25V741000 | 2025-10-30. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY |
| 2025506 | 2025-09-25. Structure |
| 25V642000 | 2025-09-25. STRUCTURE:EXTERIOR TRIM |
| 2025467 | 2025-09-11. Structure |
| 25V593000 | 2025-09-11. STRUCTURE:EXTERIOR TRIM |
| 25V576000 | 2025-09-04. ELECTRICAL SYSTEM:PROPULSION SYSTEM |
| 2024754 | 2024-12-12. Structure |
| 24V926000 | 2024-12-12. STRUCTURE:FRAME AND MEMBERS; FUEL SYSTEM, GASOLINE; ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY |
| 24V872000 | 2024-11-19. ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| S2608000038 | 2026-10-16. Service bulletin. High Voltage Battery Has Lower SOC After Overnight Sleep Cycle |
|---|---|
| 08-374-26 | 2026-10-16. Service bulletin. R1H U43.17 Software Update - FOTA Customers may experience the following: SYMPTOM: ● CarPlay® application crash. ● Intermittent CarPlay® connection or extended connection time. ● Apple CarPlay® radio lagging, freezing or display glitches. ● Audio intermittently cuts out. ● Radio display blank. ● Intermittent Android Auto® / CarPlay® reconnection concern. ● Abnormal radio screen display when adjusting audio volume using the steering wheel controls after extended Bluetooth audio playback from an Android device. ● Unable to add or pair a device to the Head Unit (HU) while the vehicle is in motion. ● Bluetooth-enabled devices cannot be discovered when attempting to pair a phone, even when the device is inside the vehicle. ● Turn Signal Activated Blind Spot View activates slower when the left turn signal is used compared to the right turn signal. ● Android Auto® launches automatically with a blank screen. ● Radio display goes blank while audio continues to play, and radio functions become inoperative. ● Vehicle Settings page becomes unresponsive or frozen. ● Android Auto® fails to connect. ● FamCAM softkey requires multiple presses before launching. ● Radio resets or reboots while driving. ● Flashing odometer. ● Selectable Tire Fill Assist application displays an illegible "Save as Preset" softkey. ● Surround View Camera (SVC) guidelines remain displayed after the guidelines setting has been turned OFF through the radio. In addition, the following software enhancement is included: ● Improved Wi-Fi connectivity performance. |
| 08-371-26 | 2026-10-16. Service bulletin. Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● U114C-00 - Lost Communication With PRNDL Display. ● P1C86-00 - PRNDL Display. Customers may also comment on one or more of the following: ● "Service Shifter" message showing on Instrument Panel Cluster (IPC). ● PRNDL lights are not illuminating. This bulletin involves reprogramming the ESM with the latest available software. |
| S2608000038 | 2026-10-16. Service bulletin. High Voltage Battery Has Lower SOC After Overnight Sleep Cycle |
| 08-374-26 | 2026-10-16. Service bulletin. R1H U43.17 Software Update - FOTA Customers may experience the following: SYMPTOM: ● CarPlay® application crash. ● Intermittent CarPlay® connection or extended connection time. ● Apple CarPlay® radio lagging, freezing or display glitches. ● Audio intermittently cuts out. ● Radio display blank. ● Intermittent Android Auto® / CarPlay® reconnection concern. ● Abnormal radio screen display when adjusting audio volume using the steering wheel controls after extended Bluetooth audio playback from an Android device. ● Unable to add or pair a device to the Head Unit (HU) while the vehicle is in motion. ● Bluetooth-enabled devices cannot be discovered when attempting to pair a phone, even when the device is inside the vehicle. ● Turn Signal Activated Blind Spot View activates slower when the left turn signal is used compared to the right turn signal. ● Android Auto® launches automatically with a blank screen. ● Radio display goes blank while audio continues to play, and radio functions become inoperative. ● Vehicle Settings page becomes unresponsive or frozen. ● Android Auto® fails to connect. ● FamCAM softkey requires multiple presses before launching. ● Radio resets or reboots while driving. ● Flashing odometer. ● Selectable Tire Fill Assist application displays an illegible "Save as Preset" softkey. ● Surround View Camera (SVC) guidelines remain displayed after the guidelines setting has been turned OFF through the radio. In addition, the following software enhancement is included: ● Improved Wi-Fi connectivity performance. |
| 08-371-26 | 2026-10-16. Service bulletin. Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● U114C-00 - Lost Communication With PRNDL Display. ● P1C86-00 - PRNDL Display. Customers may also comment on one or more of the following: ● "Service Shifter" message showing on Instrument Panel Cluster (IPC). ● PRNDL lights are not illuminating. This bulletin involves reprogramming the ESM with the latest available software. |
| 114937 | 2026-10-07. Warranty extension. Warranty Newsletter – Volume 12, Issue 7 |
| 114946 | 2026-10-07. Warranty extension. FCA Caribbean Warranty Newsletter – Volume 12, Issue 7 |
| 9100926 | 2026-10-07. Service bulletin. WIRELESS CHARGER Welcome GREEN LED not turning ON after multiple IGN ON/OFF without sleep cycle and no phone on the charging pads. Part numbers affected: 68630089AA 68630088AB 68649038AA Welcome Green LED turns on for 1 second after multiple IGN ON/OFF without sleep cycle and no phone on the charging pad. Intent of this condition is to notify the customer/dealership that the Wireless Charging Pad is ready to charge. Do not report as warranty claim, no impact to wireless charger functionality. Part numbers affected: 68630089AB 68630088AD 68649038AB Advice to dealership: Do no replace wireless charger PNs 68630089AA,68630088AB,68649038AA if no Welcome GREEN LED is seen after multiple IGN ON/OFF without sleep cycle and no phone on the charging pads. This feature is available in the successor NIKs, no impact to wireless charger functionality. |
| 114721 | 2026-09-30. Service bulletin. APPLIQUE - FRONT DOOR |