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NHTSA recall 24V872000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number24V872000
Manufacturer's numberB8B
ManufacturerChrysler (FCA US, LLC)
Reported2024-11-19
Owners notified2024-12-03
ComponentELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Units potentially affected7198
Part numbers68564989AD
Remedy progress the manufacturer reported
ReportQuarterly report 7, for 2026 quarter 2
Filed with NHTSA2026-07-16
Vehicles in the campaign7198
Reported remedied5832 (81%)
Reported unreachable20
Reported removed72

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. A software error in the instrument panel cluster may cause the speedometer to display the incorrect vehicle speed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Displays and Controls."

What can happen

Driving without knowing the vehicle's actual speed increases the risk of a crash.

The remedy

Dealers will inspect and update the instrument panel cluster software as necessary, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B8B.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Vehicles this campaign lists
2024 JEEP GRAND CHEROKEE
2024 JEEP GRAND CHEROKEE L

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
S22080000602024-03-18. Service bulletin. Low Fuel Warning Indicator Stuck ON
S23080000542024-01-16. Service bulletin. System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The Cluster

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially