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Service bulletins for the 2017 Jeep Grand Cherokee

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

352 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
21-002-17 REV. A2018-06-04. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN. Flash: Transmission Diagnostic and Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) stored in the TCM memory:P1DCD-00 - TCM Monitoring Processor Performance Multiple Clutches Locked Up. In addition, customers may also experience the following condition:During an engine limp mode condition, the transmission remains in a fixed gear. This update allows transmission gear shifting while in limp-in mode, rather than a fixed gear. Bumps on 2-1 and 6-5 down-shift while braking. This software update also includes an enhancement:Improved 5-4 down-shift.
90037492018-06-04. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RA2 Radio 5" Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. If radio functionality is resumed, return the vehicle to the customer. If there are any questions or concerns or the vehicle has been in for repair for the same radio concern more than once, please call Rick Gordon at Cell (248) 630- 6281. If no response in 15 minutes, proceed with repair.
90037332018-06-04. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Park Assist ECU (WK & RU) The customer may describe that if the park assist system is ON, pressing the LED button will not turn the system OFF. The customer may also experience a flicker in the graphics or chimes. If the park assist system is OFF, pressing the LED button will not turn the system ON. When this happens the park assist feature is disabled. If the issue detailed above is what you are seeing, reflash park assist module to newest software as per the latest Service Bulletin available.
90037432018-06-04. Service bulletin. ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY. Radiator Before replacing the radiator call Wes Youkhana at FCA Auburn Hills cell: (248) 564-8595 to answer a few questions. If no response in 15 minutes, please proceed with repair.
90033572018-06-04. Service bulletin. ENGINE AND ENGINE COOLING. Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interface leaks. Using dye will assist in determining source of leak. Ensure OFA Cap Oring is seated in the proper groove in the cap and not damaged or cut. Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison Cell (248-292-9510) ron.dallison@fcagroup.com Joe Lovell Cell (734) 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.
90037262018-06-04. Service bulletin. FUEL SYSTEM, GASOLINE. Fuel Tank Before replacing this part due to Hard to Fill condition, check the Fuel Filler Tube for restriction after the second door of the capless unit. Replace the Fuel Filler Tube if the second door of the capless unit does not open properly. Contact Sylvia Lopez at (248) 520-9734 if a Tank needs to be replaced.
90034132018-06-04. Service bulletin. VEHICLE SPEED CONTROL:ACCELERATOR PEDAL. Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
90031092018-06-04. Service bulletin. VISIBILITY:WINDSHIELD WIPER/WASHER. Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
90037182018-06-04. Service bulletin. EQUIPMENT:ELECTRICAL. Rear View Camera In the case for inoperative camera, radio screen is blue or black in reverse mode. Before proceeding with the normal procedure call Ali Ikram at (248) 576-9265 Mon- Fri between 8 am- 4pm. If you do not get a response within 15 minutes continue with the repair. Make sure that connector is inserted properly. If there is a need to replace camera. In case of bad wire harness. Replace the harness and have it sent back to QEC.
90035302018-06-04. Service bulletin. SERVICE BRAKES. Brake Pedal Sensor For vehicles with DTC's P0572 or C0042, or complaints of brake lights staying on or cruise control not setting, please use wiTech to check the Brake Pedal Home Position setting and actual pedal resting position under brake pedal status in the ABS module. Before replacing the Brake Pedal Position Sensor, please call Rick Gordon at Cell (248) 630-6281. If no response within 15 minutes, proceed with repair.
90036242018-06-04. Service bulletin. LANE DEPARTURE: BLIND SPOT DETECTION. Blind Spot Detection Sensor If you are replacing this part due to a customer complaint of "Blind spot alert unavailable - wipe rear bumper", please read the following instructions before proceeding. 1) Verify that the rear bumper is clear of any obstructions. The process to clear the blockage message involves first cycling the ignition. 2) The vehicle must be driven on the road and pass/be passed by vehicles on both the left and right sides. After completing those steps, the blockage message will clear and the system will function as designed. Please call Zaid Almasarweh (586) 258-6771 if the previous steps do not correct the problem. If there is no response within 15 minutes, please continue with your normal diagnostic process.
90025192018-02-21. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
18-049-16 REV. B2017-11-03. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTCs set in the PCM memory: P2681 - Engine Coolant Bypass Valve Control Circuit Open (3.6L Only). P0335 - Crankshaft Position Sensor Circuit. P2299-00 - Brake Pedal Position/Accelerator Pedal Position Incompatible. B23C3 - Stop/Start Disable Switch 1/2 Correlation (3.0L and 3.6L Only).In addition, customers may experience the following conditions: A shorter auxiliary battery life. An illuminated Automatic Oil Change Indication (AOCI) light (3.6L Only).Other enhancements included in this update: Improved knock sensor performance.
08-089-162017-11-03. Service bulletin. LANE DEPARTURE: BLIND SPOT DETECTION. Flash: Blind Spot Monitor System Improvements This bulletin involves updating the Left and Right Blind Spot Sensor (LBSS/RBSS) software. The customer may experience the blind spot monitor indicator may not chime alerting them that there is an object next to the vehicle.
90036482017-11-03. Service bulletin. ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID. Variable Valve Timing (VVT) Solenoid, Variable Valve Timing (VVT) Phaser For a 2016/2017 MY 6.4L SRT with less than 12,000 miles that have either a P0016 CRANKSHAFT/CAMSHAFT TIMING MISALIGNMENT - BANK 1 SENSOR 1 or P000B BANK 1 CAMSHAFT 2 POSITION SLOW RESPONSE fault codes active and fault code diagnostics lead to replacing a Variable Valve Timing (VVT) Solenoid and/or a Variable Valve Timing (VVT) Phaser, prior to changing any components, please contact Mr. CJ Maines at cell: (248) 576-0725 or email to: charles.maines@fcagroup.com. Engineering is seeking information on the above concern in an effort to root cause to this issue. If possible, please inquire about the last oil change date, miles and type used prior to calling. If the dealer is located in the Detroit Metro Area, Engineering may send a rep to review with technician. Any information is appreciated. If a response is not received within 15 minutes, then proceed with the necessary repair.
90036132017-11-03. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. License Lamp If vehicle comes in for license plate bulb replacement, you will need to determine the version of the bulbs that you have. ~ ~ If you have clear lenses with lines on them, you will need PN 68225282AA. If none are available, you will need to order PN 68360246AA (Non-Camera) or 68360247AA (Camera).~ ~ If you have opaque lenses, you will only need PN 68228927AA
90036332017-11-03. Service bulletin. ENGINE AND ENGINE COOLING. Water Pump Dealers are replacing water pumps because of a coolant leak. Water pumps are found TNF but the water pump bypass o-ring was pinched resulting in a coolant leak that looks like a failed pump. Please inspect the bypass o-ring before replacing the pump as it is available separate for service.
18-024-17 REV. C2017-11-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Flash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one of the following DTCs have been set:P0556 - Brake Booster Pressure Sensor Circuit Performance. P040B - Exhaust Gas Recirculation Temperature Sensor 1 Circuit Performance(3.6L Only). U1424 - Implausible Engine Torque Signal Received(2017 MY Only). P2681 - Engine Coolant Bypass Valve Control Circuit Open(3.6L Only). P2299-00 - Brake Pedal Position/Accelerator Pedal Position Incompatible. B23C3 - Stop/Start Disable Switch 1/2 Correlation(3.0L and 3.6L Only). The following DTCs have been changed from a one trip fault to a two trip fault for(3.0L and 3.6L Only):P0335 - Crankshaft Position Sensor Circuit. P0339 - Crankshaft Position Sensor Intermittent. P0340 - Camshaft Position Sensor Circuit - Bank 1 Sensor 1. P0344 - Camshaft Position Sensor Intermittent - Bank 1 Sensor 1. P0365 - Camshaft Position Sensor Circuit - Bank 1 Sensor 2. P0369 - Camshaft Position Sensor Intermittent - Bank 1 Sensor 2. P0345 - Camshaft Position Sensor Circuit - Bank 2 Sensor 1. P0349 - Camshaft Position Sensor Intermittent - Bank 2 Sensor 1. P0390 - Camshaft Position Sensor Circuit - Bank 2 Sensor 2. P0394 - Camshaft Position Sensor Intermittent - Bank 2 Sensor 2. In addition, customers may experience one of the following conditions:A shorter auxiliary battery life. An illuminated Automatic Oil Change Indication (AOCI) light(3.6L Only). Other enhancements included in this update:Improvements to vehicle drivability during a cam or crank sensor MIL condition(2017 MY Only). Improved knock sensor performance.
08-079-17 REV. A2017-11-03. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE; ELECTRICAL SYSTEM:SOFTWARE. Flash: BCM Diagnostic and System Improvements This bulletin involves reprogramming the Body Control Module (BCM) with the latestavailable software. The customer may describe that the Pitch and Roll information does not appear in the radio screen.
08-089-172017-11-03. Service bulletin. ELECTRICAL SYSTEM:HORN; ELECTRICAL SYSTEM. Horn Replacement This bulletin involves replacing both the high and low note horns with the horn electrical connectors. Some customers may comment that their horn sounds muffled.
08-028-17 REV. B2017-11-03. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update:Fix for sport mode not working in the performance menu page (2015 LA equipped with 6.4L and 5.7L Sales Codes ESH and EZC Only). Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loss of time display. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
21-009-17 REV. E2017-11-03. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN. Flash: Transmission Diagnostic and Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) withthe latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technicianmay find the following Diagnostic Trouble Codes (DTC) set in the PCM memory:U0401-00 - Implausible Data Received From ECM/PCM (Sales Code ERC only). In addition some customers may experience one or more of the following condition:Poor shift quality on coast-down shifts (bumps) (Sales Code EZH only). During an engine limp mode condition, the transmission remains in a fixedgear. The following software enhancements are also available:Start Stop quality enhancement (WK with Sales Code ERC only). Transmission shift quality enhancement.
90035332017-11-03. Service bulletin. ENGINE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE. Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic (ERB/EHB). The new gaskets are not interchangeable with Pentastar Classic Intake Manifold Gaskets.
90028312017-11-03. Service bulletin. ENGINE. Water Pump, Idler Pulley If replacing the water pump or Idler Pulley for a chirp, squeal or NVH, please contact either: Ron Dallison cell: (248) 292-9510 ron.dallison@fcagroup.com Chris Riddick cell: (248) 434-3628 chris.riddick@fcagroup.com Joe Lovell cell: (734) 309-6467 joe.lovell@fcagroup.com Engineering is seeking audio recordings of the concern in an effort to root cause and make necessary improvements to future pumps. Please email any audio recording or documentation of when/where/how the pump, or Idler Pulley makes noise to the above emails. If the dealer is located in the Detroit Metro Area, Engineering may send a representative to review with technician. Any information is appreciated. If a response is not received within 15 mins , then proceed with the necessary repair.
90037182017-11-03. Service bulletin. VISIBILITY:REARVIEW MIRRORS/DEVICES. Rear View Camera Before proceeding with the normal procedure call Ali Ikram at (248) 576-9265 Mon- Fri between 8 am - 4pm. If you do not get a response within 15 minutes continue with the repair. Make sure that connector is inserted properly. If there is a need to replace camera. In case of bad wire harness. Replace the harness and have it sent back to QEC.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.