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Service bulletin 9003624

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10138850
Published by NHTSA2018-06-04
Manufacturer's number9003624
Manufacturer's date2017-06-07
NHTSA componentLANE DEPARTURE: BLIND SPOT DETECTION

NHTSA's summary

Blind Spot Detection Sensor If you are replacing this part due to a customer complaint of "Blind spot alert unavailable - wipe rear bumper", please read the following instructions before proceeding. 1) Verify that the rear bumper is clear of any obstructions. The process to clear the blockage message involves first cycling the ignition. 2) The vehicle must be driven on the road and pass/be passed by vehicles on both the left and right sides. After completing those steps, the blockage message will clear and the system will function as designed. Please call Zaid Almasarweh (586) 258-6771 if the previous steps do not correct the problem. If there is no response within 15 minutes, please continue with your normal diagnostic process.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Blind spot detection

Vehicles listed
DODGE DURANGO2017
JEEP GRAND CHEROKEE2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
1032892025-03-04. Service bulletin. CAMERA - REAR VIEW
1032882025-03-04. Service bulletin. CAMERA - REAR VIEW
S20080000932022-10-17. Service bulletin. Blind Spot Or Park Assist Warnings, False Activation
90036242022-09-15. Service bulletin. Blind Spot Detection Sensor If you are replacing this part due to a customer complaint of "Blind spot alert unavailable - wipe rear bumper", please read the following instructions before proceeding. 1) Verify that the rear bumper is clear of any obstructions. The process to clear the blockage message involves first cycling the ignition. 2) The vehicle must be driven on the road and pass/be passed by vehicles on both the left and right sides. After completing those steps, the blockage message will clear and the system will function as designed. Please call Zaid Almasarweh (586) 258-6771 if the previous steps do not correct the problem. If there is no response within 15 minutes, please continue with your normal diagnostic process.
S20080000932020-07-27. Service bulletin. Blind Spot Or Park Assist Warnings, False Activation
08-089-162017-11-03. Service bulletin. Flash: Blind Spot Monitor System Improvements This bulletin involves updating the Left and Right Blind Spot Sensor (LBSS/RBSS) software. The customer may experience the blind spot monitor indicator may not chime alerting them that there is an object next to the vehicle.