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Service bulletins for the 2013 Jeep Grand Cherokee

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

291 on file from NHTSA, as of 2026-10-19.

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By component

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Bulletins, newest first
90036812018-06-11. Service bulletin. SEAT BELTS. Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
90036872018-06-11. Service bulletin. SEAT BELTS. Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
68277402A2018-06-11. Service bulletin. VEHICLE SPEED CONTROL:CRUISE CONTROL. Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur intermittently in muddy or icy/snowy conditions and is considered normal operation. Under some circumstances, a misaligned sensor can also cause the C1266 DTC, please complete an alignment procedure. No replacement is required.~ 2) If you are replacing this part due to the cluster displaying ?ACC/FCW Unavailable Service Required?, please check the DTC fault codes. This will indicate which module needs to be serviced (TCM, PCM, ESP/ABS, etc). This fault is not due to the ACC Sensor. No sensor replacement is required.~ 3) If you have fault code DTC C125E ACC Sensor Adjustment Required, please verify that the radar sensor is fully seated in the clips and there is no damage (if clips are damaged on a 2013 or earlier vehicle, order P/N 68085813A$, otherwise please replace the module), please verify there is no blockage to the sensor due to mud, ice, snow, front end damage, bracket damage or the sensor not attached to the bracket properly. Perform the Vertical Alignment and the Electronic Horizontal Alignments procedure as stated in the service manual. Please note, if the horizontal alignment procedure will not complete, check the vertical alignment and confirm that the sensor is seated properly. Rerun the horizontal alignment procedure. No sensor replacement is required. **Hints for running Horizontal Alignment procedure: A) Verify speed is between 45 and 75 mph, B) verify the road is relatively straight with signs, poles, guard rails, etc C) Do not tail a vehicle too closely this inhibits the learning procedure
08-112-142018-06-11. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Hands Free Feature Inoperative This bulletin involves updating the Hands Free Module (HFM) software. The customer may notice that the hands free feature (Bluetooth) does not work. On further inspection Diagnostic Trouble Code (DTC), U0197 - Lost Communication With Hands Free Phone Module may be found.
09-002-14 REV. B2018-06-11. Service bulletin. ENGINE AND ENGINE COOLING. MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any the following Diagnostic Trouble Codes have been set: P0300- Multiple Cylinder Misfire P0302- Cylinder 2 Misfire P0304- Cylinder 4 Misfire P0306- Cylinder 6 Misfire
02-004-14 REV. B2018-06-11. Service bulletin. SUSPENSION. Vehicle Leads or Drifts To The Left - Right Hand Drive (RHD) This bulletin involves an alignment specification change for camber. Customer may describe a lead or drift to the left condition at steady state speeds of 56 KPH (35 MPH) and above.
08-086-14 REV. A2018-06-11. Service bulletin. EQUIPMENT. RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio. The customer may experience one or more of the following. When changing the language on the radio, the navigation may still display English. Help prevent navigation lockup. Ghost image of the vehicle?s brand logo on the display screen. Digital photos loaded onto the hard drive intermittently get lost. Sirius audio pop on power up. HFM audio pop on power up. HFM Mode resume with no information.SYMPTOM/CONDITION FOR RHB RADIOS ONLY: Trip planner does not save a route after is was created. Route guidance does not activate after the vehicle shuts down. Longitude entry does not allow enough digits. CD/DVD will not play. Navigation accept screen will not clear. Navigation shows ?acquiring signal? for an extended period of time. New navigation graphics.
09-002-14 REV. A2018-06-11. Service bulletin. FUEL SYSTEM, GASOLINE; ENGINE AND ENGINE COOLING. MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any the following Diagnostic Trouble Codes have been set: ? P0300- Multiple Cylinder Misfire ? P0302- Cylinder 2 Misfire ? P0304- Cylinder 4 Misfire ? P0306- Cylinder 6 Misfire
08-086-142018-06-11. Service bulletin. EQUIPMENT. RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio. The customer may experience one or more of the following. ? When changing the language on the radio, the navigation may still display English. ? Help prevent navigation lockup. ? Ghost image of the vehicle?s brand logo on the display screen. ? Digital photos loaded onto the hard drive intermittently get lost. ? CD/DVD will not play (RHB only). ? Navigation accept screen will not clear (RHB only). ? Navigation shows ?acquiring signal? for an extended period of time (RHB only). ? New navigation graphics (RHB only). ? Sirius audio pop on power up. ? HFM audio pop on power up. ? HFM Mode resume with no information. ? Trip planner does not save a route after is was created (RHB only). ? Route guidance does not activate after the vehicle shuts down (RHB only). ? Longitude entry does not allow enough digits (RHB only).
09-002-142018-06-11. Service bulletin. FUEL SYSTEM, GASOLINE; ENGINE AND ENGINE COOLING. MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes have been set: ? P0300- Multiple Cylinder Misfire ? P0302- Cylinder 2 Misfire ? P0304- Cylinder 4 Misfire ? P0306- Cylinder 6 Misfire
18-034-142018-06-11. Service bulletin. ENGINE AND ENGINE COOLING. P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0520 - Engine Oil Pressure Sensor Circuit
02-003-142018-06-11. Service bulletin. SUSPENSION. Vehicle Leads or Drifts To The Right This bulletin involves an alignment specification change for camber. Customer may describe a lead or drift to the right condition at steady state speeds at 35 MPH and above.
21-014-142018-06-11. Service bulletin. TRAILER HITCHES; ELECTRICAL SYSTEM; POWER TRAIN. Transmission Shift Enhancements: This bulletin involves selectively erasing and reprogramming the Transmission Control Module (TCM) with new software. The following Transmission Control Module (TCM) calibration improvements are available for vehicles equipped with WA580 Automatic Transmission (Sales Code DGJ).3.6L Grand Cherokee/Durango Transmission shifting does not meet customers expectation while towing a loaded trailer in high ambients (>32°C/90°F). Poor performance and/or poor powertrain response when trying to accelerate from speeds >58 kph (36 mph) - All Markets. Poor performance and/or poor powertrain response when trying to accelerate from speeds >48 kph (30 mph) - Japan/Taiwan/China vehicles only. Transmission shifts inconsistently (gear hunting) when driving up/down steep hills or when towing a trailer.6.4L Grand Cherokee. Poor acceleration or performance above 113 kph (70 mph).Transmission shifting while accelerating from a stop does not meet customers expectation. Harsh shifting during acceleration with moderate accelerator pedal and then lifting off the accelerator pedal. Cannot accelerate up a steep incline or with a loaded trailer in reverse.3.6L Wrangler Transmission shifting does not meet customers expectation while towing a loaded trailer in high ambients (>32°C/90°F). Poor performance and/or poor powertrain response when trying to accelerate from speeds >48 kph (30 mph) - Japan/Taiwan/China vehicles only. Rubicon Only.2.8L Wrangler Transmission shifts inconsistently (gear hunting) when driving up/down steep hills or when towing a trailer. Delayed Drive to Reverse shift engagement when the transfer case is in Low Range (4LO) Transmission shifting while accelerating from a stop does not meet customers expectation. Poor vehicle performance in Drive Poor vehicle performance in Auto Stick Mode. Rubicon Only.3.6L Challenger Transmission shifting does not meet customers expectation while towing a loaded trailer in high ambients (>32°C/90°F).
24-002-142018-06-11. Service bulletin. EQUIPMENT:ELECTRICAL. Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On. This bulletin involves selectively replacing the solar sensor. Customers may experience the following condition: When using the Automatic Temperature Control ?SYNC? mode, left and right outlet temperatures do not match regardless of the desired temperature setting is the same. Occupants will experience being cold (winter time), on either passenger or driver side, even though the temperature setting is the same. Headlamps are always staying on, when they are set to Auto mode.
23-010-142018-06-11. Service bulletin. VISIBILITY:SUN/MOON ROOF ASSEMBLY. Click, Creak, Or Groaning Sound Near C-Pillar, Dual Pane Sunroof (Sales Code GWJ) This bulletin involves inspecting and if necessary replacing rear sunroof glass panel or adding structural adhesive at the right rear corner C-Pillar sunroof opening reinforcement. Click, creak, or groaning sound near C-pillar at rear corner of sunroof.
21-010-142018-06-11. Service bulletin. POWER TRAIN. Transmission Torque Management Enhancements While in Reverse This bulletin involves replacing the transmission control module with a revised part. Customers may indicate that the engine does not have enough power to back a trailer up a steep grade. In addition, they may also indicate that the transmission shifts too early during acceleration while turning.
18-026-142018-06-11. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM. Flash: Powertrain System Improvements/Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. The following powertrain system improvements/enhancements are included in this software release: Automatic Oil Change Indicator(AOCI) system enhancements that force the use of the severe duty cycle algorithm anytime the PCM is replaced. The vehicle duty cycle information used in the AOCI calculation is stored in the PCM and cannot be recovered/transferred when the controller is replaced. As a result, the severe duty cycle is used in these scenarios to ensure the customer receives a timely oil change required message.
P140402142018-06-11. Service bulletin. SERVICE BRAKES, HYDRAULIC. New Safety Recall Advanced Communication ? P14040214 Chrysler Group LLC (Chrysler) announced a safety recall on certain 2011 through 2014 model year (WD) Dodge Durango and (WK) Jeep Grand Cherokee vehicles. Some Jeep Grand Cherokee and Dodge Durango vehicles may have a brake booster that could prematurely corrode. If perforation of the brake booster shell (due to corrosion) occurs, the brake booster may ingest water during vehicle operation during wet weather conditions. A brake booster that has experienced water ingestion may have the brake function compromised if the water inside the brake booster freezes. The driver may be required to apply additional application force to apply the brakes during sub-freezing driving conditions. An unexpected additional brake pedal application force requirement could slow the driver?s brake application reaction time and cause a crash without warning. Chrysler will conduct a voluntary safety recall on all involved vehicles to inspect the brake booster for corrosion. Brake boosters found with excessive corrosion will be replaced. All boosters will be equipped with a shield to protect the brake booster crimp joints from water exposure. Dealers will be notified of the launch of this safety recall by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.
11-001-132018-06-04. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. Exhaust Tip Contacting Hitch Causing Buzz, Squeak Or Rattle (BSR) This bulletin involves replacing both left and right exhaust tips. The customer may experience a buzz, squeak or rattle (BSR) coming from the rear of the vehicle over bumps.
09-001-132018-06-04. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:GASOLINE; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
68206429A2018-06-04. Service bulletin. SEATS; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Pad, Seat Cushion Before replacing the above part(s), please call the Micah Straub (engineer) at cell (248) 613-2478. Engineering is gathering information regarding this system. If no response in 15 minutes, proceed with repair.
23-016-162018-06-04. Service bulletin. SEATS:FRONT ASSEMBLY:HEAD RESTRAINT; SEATS:MID/REAR ASSEMBLY; EQUIPMENT. Chirping Or Squeaking Coming From The Second Row Headrest This bulletin involves applying lubricant to the headrest mechanism and seat back panel crossmember. Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving.
08-024-142018-05-21. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RHW RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHW or RHP Radio. The customer may experience one or more of the following conditions. Navigation voice prompt is now announced near maneuvers such as exit ramps. Radio freeze when playing large number of .M4A or .WMA files,and recovers with ignition cycle. Battery signal strength display is not displayed into the radio screen (with iPhone 5). Traffic Announcement and Voice Recognition share the same volume control. Traffic Announcement volume drops after phone calls. Mismatch in the ?Distance to next turn? between the radio and EVIC displays. German translations are incorrect. Radio reset when copying certain .MP3 files from USB flash drive to the radio. Radio stations info is not correct into the right side of the radio display (radio menu). Radio mute issue in tuner mode. Preset loss during/after AF Switching. Erratic alternate frequency switching. Bluetooth phone muting during European traffic announcement. Enhancements to the loss of preset condition. Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Vehicle with Start/Stop feature, the screen will go black when the engine turns off at a stop. (International only). Cancel key inoperative after pressing the international button. iPhone 4 dial not possible after second call. Devices button disabled in VES menu. Unable to route to a recent route after a map update. Duplicate phone numbers in popup after pressing the international button. During active call and on hold, DIAL button should be displayed (not ?TONE? button). International button not visible. Point of Interest (POI) Search enhancements. Devices button wrongly labeled as DVD using the remote DVD player. iPod, track selection enhancements.
08-027-142018-05-21. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RHR Radio Software Enhancements This bulletin involves upgrading the software on the RHR radio. The customer may experience one or more of the following conditions. Enhancements to the loss of preset condition. Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Incomplete Travel Link temperature displayed when the temperature is over 100F. Example, if the temperature is 107F the screen will display 07. (Domestic U.S. only). iPhone4 dial not possible after second call. Missing Travel Link buttons from SAT menu (Domestic U.S. only). Devices button disabled in VES menu. Unable to route to a recent route after a map update. Remove Travel Link disclaimer popup (Domestic U.S. only). During active call and on hold, DIAL button should be displayed (not ?TONE? button). International button not visible. Point of interest (POI) Search enhancements. When video in remote DVD player is stopped devices button wrongly labeled as DVD. Access Travel Link immediately after radio no update when staying on TL screen. iPod, track selection enhancements.
P050306142018-05-21. Service bulletin. SERVICE BRAKES, HYDRAULIC. New Safety Recall Advanced Communication ? P05030614 Chrysler Group LLC (Chrysler) announced a safety recall on certain 2012 and 2013 model year (WD) Dodge Durango and (WK) Jeep Grand Cherokee vehicles. The brake pedal may require additional application force to apply the brakes during certain braking events. An unexpected additional brake pedal application force requirement could slow the driver?s brake application reaction time and cause a crash without warning. Chrysler will conduct a voluntary safety recall on all involved vehicles to reprogram the Antilock Brake System (ABS) module. Dealers will be notified of the launch of this safety recall by way of established methods used in the past. Chrysler anticipates the launch of this safety recall in March 2014. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.