Service bulletins for the 2012 Jeep Grand Cherokee
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
258 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
| 23-013-13 | 2018-02-21. Service bulletin. VISIBILITY:SUN/MOON ROOF ASSEMBLY. Creak Or Click Noise From Dual Pane Sunroof This bulletin involves inspecting the dual pane sunroof for a potential creak, click or rattle and if necessary, replacing the dual pane sunroof frame assembly. The customer may experience a creak, click or rattle from the dual pane sunroof. |
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| 08-017-13 | 2018-02-21. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Flash: Vehicle Theft Alarm Intermittently Sounds This bulletin involves reprogramming the Intrusion module with new software and adding double sided tape to secure the module. The customer may experience the theft alarm siren turning on for no reason.This could be caused by the overhead console not retaining the intrusion module in place as well as it should. With the module not properly secured and with temperature changes, the wiring stiffens and relaxes moving the module. This set?s off the alarm. Reprogramming the module is to improve sensor stability that makes it less sensitive to movement. Adding tape to the module prevents movement. |
| 17-004-13 | 2018-02-21. Service bulletin. SUSPENSION; ENGINE AND ENGINE COOLING; EQUIPMENT. Cleaning Of Rear Air Suspension At Every Engine Oil Change This bulletin involves cleaning the left and right side rear air spring bellows and piston area at the lower control arm pocket in the rear of the vehicle. Rear suspension air springs may become damaged due to abrasion from road debris or the air spring can become punctured due to ice/snow build-up at bottom of piston at lower control arm. |
| 08-011-13 | 2018-02-21. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Flash: Power Folding Mirrors Unfold While Cranking This bulletin involves flash reprogramming the Left and Right Front Door Modules (DMFL/DMFR) with new software. The power folding mirrors may unfold while cranking the engine. |
| 09-001-13 | 2018-02-21. Service bulletin. ENGINE. Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components. |
| 08-005-13 | 2018-02-21. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Flash: Power Liftgate May Not Power Open Or Close This bulletin involves reprogramming the Power Liftgate Module with new software. The customer may experience the Power Lift Gate not opening and closing under power. Upon further investigation the Technician may find that B1882 Power Liftgate Position Sensor 1 Circuit set.Updating the software will correct the conditions listed above. |
| 08-065-12 | 2018-02-21. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. RHR Navigation Map Enhancements This bulletin involves updating the RHR radios navigation map database software. Customers may experience a condition were new roads and new point of interests are not accurately shown on their navigation system.Updating the navigation software will help address most of the map inaccurate results. |
| 08-057-12 REV. A | 2018-02-21. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio. The customer may experience one or more of the following conditions. Digital photos loaded onto the hard drive intermittently get lost (RBZ & RHB). CD/DVD will not play (RHB only). Navigation accept screen will not clear (RHB only). Navigation shows ?acquiring signal? for an extended period of time (RHB only). New navigation graphics (RHB only). |
| 23-022-12 REV. A | 2018-02-21. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Knocking Sound From Instrument Panel Area Near The A-Pillar This bulletin involves adjusting the driver side hood hinge and if necessary replacing the hinge pivot bolt. The customer may experience a knocking sound from the instrument panel area near the A-pillar. |
| 08-053-12 | 2018-02-21. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio. The customer may experience one or more of the following conditions. Erratic alternate frequency switching (International only). Bluetooth phone muting during European traffic announcement (International only). Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Vehicle with Start/Stop feature, the screen will go black when the engine turns off at a stop. (International only). Incomplete Travel Link temperature displayed when the temperature is over 100F. Example, if the temperature is 107F the screen will display 07. (Domestic U.S. only). Cancel key inoperative after pressing the international button. iPhone4 dial not possible after second call. Missing Travel Link buttons from SAT menu (Domestic U.S. only). Devices button disabled in VES menu. Unable to route to a recent route after a map update. Remove Travel Link disclaimer popup (Domestic U.S. only). Duplicate phone numbers in popup after pressing the international button. During active call and on hold, DIAL button should be displayed (not ?TONE? button). International button not visible. Point of interest (POI) Search enhancements. When video in remote DVD player is stopped devices button wrongly labeled as DVD. Access Travel Link immediately after radio no update when staying on TL screen. iPod, track selection enhancements. |
| RL108213A$ | 2017-11-03. Service bulletin. ENGINE AND ENGINE COOLING. NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~ |
| 9003199 | 2017-11-03. Service bulletin. STEERING; POWER TRAIN. Steering Column If vehicle comes in for steering column replacement, verify column installed. Go to Info Column in Star Parts and open the flow chart to determine which column is installed. If column is Daimler, verify that a replacement Daimler column is in stock and use for replacement. If no Daimler column is in stock, replacement must use Presta column (which require a number of other components to be replaced). For more information and details on PN's, see W-Series Flowchart in Star Parts. Contact parts specifying for assistance regarding correct part numbers, for technical assistance contact Star. UPDATE: 11/9/2016 If the new bearing does not fit through the double dash, you need to replace the lower double dash panel to the latest level. Please see the updated flowchart in StarParts for the correct replacement panel. |
| 21-006-13 | 2016-06-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
| 21-005-13 | 2016-06-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
| 21-003-13 | 2016-06-02. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
| 21-003-13 | 2016-06-02. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
| 21-001-14 | 2016-06-02. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
| 23-013-13 | 2016-06-02. Service bulletin. STRUCTURE:BODY. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
| 17-004-13 | 2016-06-02. Service bulletin. SUSPENSION:REAR. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
| 08-017-13 | 2016-06-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
| 08-011-13 | 2016-06-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
| 08-011-13 | 2016-06-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
| 24-003-12 | 2016-05-13. Service bulletin. POWER TRAIN:MANUAL TRANSMISSION. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
| 24-002-14 | 2016-05-13. Service bulletin. EQUIPMENT. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
| 24-002-14 | 2016-05-13. Service bulletin. EQUIPMENT. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.