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Service bulletin 21-005-13

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10069240
Published by NHTSA2016-06-02
Manufacturer's number21-005-13
Manufacturer's date2013-05-17
NHTSA componentELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Software

Vehicles listed
CHRYSLER 3002012
DODGE CHALLENGER2012
DODGE CHARGER2012
DODGE DURANGO2012
JEEP GRAND CHEROKEE2012
JEEP WRANGLER2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
08-053-122022-07-25. Service bulletin. Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio. The customer may experience one or more of the following conditions. Erratic alternate frequency switching (International only). Bluetooth phone muting during European traffic announcement (International only). Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Vehicle with Start/Stop feature, the screen will go black when the engine turns off at a stop. (International only). Incomplete Travel Link temperature displayed when the temperature is over 100F. Example, if the temperature is 107F the screen will display 07. (Domestic U.S. only). Cancel key inoperative after pressing the international button. iPhone4 dial not possible after second call. Missing Travel Link buttons from SAT menu (Domestic U.S. only). Devices button disabled in VES menu. Unable to route to a recent route after a map update. Remove Travel Link disclaimer popup (Domestic U.S. only). Duplicate phone numbers in popup after pressing the international button. During active call and on hold, DIAL button should be displayed (not ?TONE? button). International button not visible. Point of interest (POI) Search enhancements. When video in remote DVD player is stopped devices button wrongly labeled as DVD. Access Travel Link immediately after radio no update when staying on TL screen. iPod, track selection enhancements.
08-032-12 REV. A2022-07-25. Service bulletin. Flash: No Audio From The Radio Caused By The Amplifier Not Communicating This bulletin involves re-flashing the Amplifier with updated software. The customer may indicate that there is no audio and/or radio is muted. This condition may be caused by the amplifier not communicating on the bus.Flashing the amplifier will correct this condition.
18024162022-07-05. Service bulletin. Diagnostic And System Improvements.
21-005-132021-03-15. Service bulletin. FLASH: MIL Illumination For P0730 - Incorrect Gear Ratio This bulletin involves updating the Transmission Control Module (TCM) software. Customers may indicate that the MIL is illuminated and/or the transmission went into limp-in. Upon further investigation, Diagnostic Trouble Code (DTC) P0730 - Incorrect Gear Ratio is either active or stored in the PCM?s memory.
08-032-132021-03-15. Service bulletin. Flash: No Audio From The Radio Caused By The Amplifier Not Communicating This bulletin involves re-flashing the Amplifier with updated software. The customer may indicate that there is no audio and/or radio is muted. This condition may be caused by the amplifier not communicating on the bus.Flashing the amplifier will correct this condition.
18-067-15 REV A2019-05-20. Service bulletin. Flash: PCM Software Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in the Powertrain Control Module (PCM): ? U0140 - Lost Communication With Body Control Module. ? U0401 - Implausible Data Received From ECM/PCM. ? P0441 - Evap Purge System Performance. ? P0340 - Camshaft Position Sensor Circuit - Bank 1 Sensor 1. This software update also has improvements for fuel pump relay cycling during remote starts.
18-085-152019-05-20. Service bulletin. Powertrain System Improvements/Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. The customer may describe hearing the fuel pump relay cycling during remote start or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in the PCM: ? U0140 - Lost Communication With Body Control Module (BCM). ? P06DD - Engine Oil Pressure Control Circuit Stuck Off. ? P0522 - Engine Oil Pressure Sensor Circuit Low. ? P0108 - Manifold Absolute Pressure Sensor Circuit High. ? P1239 - Engine Oil Temperature Too Low. ? P0298 - Engine Oil Temperature Too High.
18-067-152018-11-19. Service bulletin. Flash: PCM Software Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one of the following Diagnostic Trouble Codes (DTCs) have been set: ? U0401-00 - Implausible Data Received From ECM/PCM ? P0441 - Evap Purge System Performance ? P0340 - Camshaft Position Sensor Circuit - Bank 1 Sensor 1 This software update also has improvements for fuel pump relay cycling during remote starts.
08-010-152018-11-19. Service bulletin. Flash: DTC B1A8A-00 - No Start Condition With a Low Battery This bulletin involves reprogramming the Radio Frequency Hub (RF-HUB) with new software. A small number of customers may report no start condition with the Vehicle Security Light flashing and the DTC B1A8A-00 ? MULTI-MODULE VIN HANDSHAKE FAILURE ? active.
08-110-142018-06-11. Service bulletin. Flash: Unresponsive Remote Entry Transmitter Integrated Key Frequency Operated Button (FOB) This bulletin involves updating the Passive Entry Module (PEM) with new software. Customers may experience an unresponsive remote entry transmitter integrated key FOB.