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Service bulletins for the 2020 Jeep Cherokee

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

388 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
S160800022612022-09-26. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Battery Tester Warranty Code Procedures, Medtronic Update Process
S18210000012022-09-26. Service bulletin. POWER TRAIN. Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
S21080000932022-09-26. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Apple CarPlay Does Not Work Or Not Connecting
90040092022-09-26. Service bulletin. POWER TRAIN. Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
08033212022-09-26. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. The radio may need up tothree USB flash drivesto get the software level to 39.5 Customers may experience one or more of the following:No option to enable or disable the heated seat or steering wheel. Destination information will not clear. Voice Recognition (VR) stays in French while the language is set to English. Radio may reset after Bluetooth® phone receives two text messages one after another. False message displayed ?turn vehicle to run? or ? key on to access menu? when the ignition is already in the run position. Jeep off road page is missing. Latitude and Longitude values on the Jeep off road page is missing. Russian language missing. In addition, the following enhancement are included in this update:Add auto park brake functionality to the control setting in the radio.
S21080000802022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
S21240000042022-09-26. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system
S22080000732022-09-26. Service bulletin. ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM; UNKNOWN OR OTHER. No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
S17080001182022-09-26. Service bulletin. ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER; UNKNOWN OR OTHER. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
S22080000682022-09-26. Service bulletin. UNKNOWN OR OTHER; ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER. ?Device Not Supported? Message on the radio screen
18021212022-09-26. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC).P2610 - PCM Internal Engine Off Timer Performance. Customers may experience one or more of the following:An audible clunk after applying throttle from a coasting condition, predominantly in fifth and sixth gear while driving 48 - 72 kph (30 - 45 mph).Software was updated to better address this condition. A message on the instrument cluster stating ?Speed limiter ready? after the first press of the speed limiter button and the Active Vehicle Speed Limiter (AVSL) is inoperative(Equipped with NH2 Sales Code Only).Inform the customer after the software update that the proper operative will be when the customer presses the speed limiter button twice, a message on the instrument cluster stating ?Speed limiter ready? and the AVSL featurewill work correctly (Equipped with NH2 Sales Code Only).
S2108000002RevC2022-09-26. Service bulletin. ELECTRICAL SYSTEM:STARTER ASSEMBLY. In Cold Temperatures The Customer May Complain Of An Intermittent No Crank, Cranks And Stalls, Stops Cranking Fails To Start
S2108000002RevB2022-09-26. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR. In Cold Temperatures The Customer May Complain Of An Intermittent No Crank, Cranks And Stalls, Stops Cranking Fails To Start
S21080000452022-09-26. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. Favorite Song On-Air Alert List Empty
90043522022-09-26. Service bulletin. VEHICLE SPEED CONTROL; POWER TRAIN. RELAY, Micro **This applies to the 2020 KL and 2021 KL Only!!** Owner reports in colder temperatures the vehicle may exhibit a No Start or and/or a Start and Stall fail to Start condition. Vehicle will start normally when PDC or vehicle is warmed up. This symptom may also be accompanied by DTC P1279 -STARTER CONTROL CIRCUIT 2 OPEN. Refer to SOL Publication S2108000002 REV B to ensure it is applicable to the vehicle prior to moving forward. For SOL S2108000002 REV B, the Denso 68406797AA may not be available / may be on Backorder. In the event 68406797AA is on backorder, another validated Denso relay to use is 68244159AA. Quantities for this relay are limited, we kindly request to only order on an as needed basis until mid March 2021 so customer vehicles currently exhibiting this issue can be repaired. CAUTION: Denso relay part number 68244159AA can only be used in the Run/Start relay location. Premature relay failure will occur if used in other locations. Other locations require relays which can handle higher duty cycle requirements. Note: Only the Run/Start relay will require replacement for the issue identified in S2108000002 REV B. No other Song Chuan relays should be replaced for this condition.
18089192022-09-15. Service bulletin. ENGINE AND ENGINE COOLING. wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
25001192022-09-15. Service bulletin. FUEL SYSTEM, DIESEL; FUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Instrument Panel Cluster (IPC) Message about Diesel Particulate Filter (DPF) Regeneration
05004212022-09-15. Service bulletin. BACK OVER PREVENTION. Front Click Noise at Low Speed Turns
S21080002042022-09-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on published document)
S2008000131RevC2022-09-15. Service bulletin. EXTERIOR LIGHTING. U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated
S21080002042022-08-22. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on published document)
S21080000622022-08-22. Service bulletin. EXTERIOR LIGHTING. U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated
S21080001982022-08-22. Service bulletin. EQUIPMENT:ELECTRICAL. Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
90044012022-08-22. Service bulletin. ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); ELECTRICAL SYSTEM; SERVICE BRAKES, HYDRAULIC; BACK OVER PREVENTION; FUEL SYSTEM, GASOLINE. DIFFERENTIAL, Rear Axle (KL 4WD w/DK2 = 1-SPEED RDM) The Differential, Rear Axle (aka RDM) design, pump design, Driveline Control Module (aka DLCM) hardware & software and pressure sensor have all changed in the past few years. The changes are not interchangeable and each had a separate implementation date. Please comprehend it to avoid repeat repairs. There are 2 sections each with 3 sub-sections: 1) For 2014/5 VINs with DK2 = 1-spd RDM 2) For 2016 and later VINs with DK2 = 1-spd RDM 1) For 2014/5 VINs with DK2 = 1-spd RDM 2014 - 2015 VINs were built with a 1-speed RDM used a 24 plate clutch design. New service RDMs 68550586A$ use a 20-plate design. 1.1) If replacing the RDM · 24 plate and 20-plate design RDMs are NOT interchangeable unless the Drive Line Control Module (DLCM) is also replaced. · 68550586A$ service RDMs have a 20 clutch plate design · Not all 20-plate RDMs have the new pump design. The new pump requires a new DLCM. · All new service RDMs are shipped with the new pump design. · If a new 68550586AA service RDMs is installed, then replace the DLCM with new DLCM 68540647AA - 1-spd designed for the 20-plate RDM. 1.2) If replacing the DLCM but not the RDM or pump assembly, then · If the RDM is the original 24 plate design then use 68540645AA - 1-spd, 24 plate DLCM AND replace the pump with 68551790AA · If the RDM is the new 20 plate design then use 68540647AA - 1-spd, 20 plate DLCM AND also replace the pump with 68551790AA new pump unless the RDM previously had a 68551790AA installed. 1.3) If replacing the pump assembly, then use 68551790AA (new pump) AND also replace the DLCM with the version that matches the correct version of the RDM (24 or 20 plate). · Use 68540645AA for the 24 plate RDM with a new pump. · Use 68540647AA for the 20 plate RDM with a new pump. 2) For 2016 and later VINs with DK2 = 1-spd RDM Early 2016 were built with 68090612AG 24 plate RDMs. Use Section 1 ?For 2014/5 VINs with DK2 = 1-spd RDM? to resolve. The balance of M
90044022022-08-22. Service bulletin. SERVICE BRAKES, HYDRAULIC; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE; BACK OVER PREVENTION. DIFFERENTIAL, Rear Axle (KL 4WD w/DK4 = 2-SPEED RDM) The Differential, Rear Axle (aka RDM) design, pump design, Driveline Control Module (aka DLCM) hardware & software and pressure sensor have all changed in the past few years. The chages are not interchangeable and each had a separate implementation date. Please comprehend it to avoid repeat repairs. There are 2 sections each with 3 sub-sections: 1) For 2014/5 VINs with DK2 = 1-spd RDM 2) For 2016 and later VINs with DK2 = 1-spd RDM 1) For 2014/5 VINs with DK4 = 2-spd RDM 2014 - 2015 VINs built with a 2-speed RDM used a 24 plate clutch design. Service RDMs (DK4: 68545100AA and DK4 + AWL: 68545101AA) have a 20-plate design. 1.1) If replacing the RDM · 24-plate and 20-plate design RDMs are NOT interchangeable unless the Drive Line Control Module (DLCM) is also replaced. · Both 68545100A$ and 68545101A$ service RDMs have a 20 clutch plate design · Not all 20 plate RDMs have the new pump design. The new pump requires a new DLCM. · All new service RDMs are shipped with the new pump design. · If a new 20 plate service RDM is installed, then replace the DLCM with new DLCM 68383660AE - 2-spd designed for the 20 plate RDM. 1.2) If replacing the DLCM but not the RDM or pump assembly, then · If the RDM is the original 24 plate design then use 68540646AA - 2-spd, 24 plate DLCM AND also replace the pump with 68551790AA new pump. · If the RDM is the new 20 plate design then use 68383660AE - 2-spd, 20 plate DLCM AND also replace the pump with 68551790AA new pump unless the RDM previously had a 68551790AA installed. 1.3) If replacing the pump assembly, then use 68551790AA (new pump) AND also replace the DLCM with the version that matches the correct version of the RDM (24 or 20 plate). · Use 68540646AA for the 24-plate RDM with a new pump. · Use 68383660AE for the 20-plate RDM with a new pump. 2) Early 2016 were built with 24 plate RDMs. These include p/n?s 68090615AJ (2spd std), and 52123642AJ (2spd locker). Use Secti

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.