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Service bulletin 9004352

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10220495
Published by NHTSA2022-09-26
Manufacturer's number9004352
Manufacturer's date2021-02-17
NHTSA componentVEHICLE SPEED CONTROL; POWER TRAIN

NHTSA's summary

RELAY, Micro **This applies to the 2020 KL and 2021 KL Only!!** Owner reports in colder temperatures the vehicle may exhibit a No Start or and/or a Start and Stall fail to Start condition. Vehicle will start normally when PDC or vehicle is warmed up. This symptom may also be accompanied by DTC P1279 -STARTER CONTROL CIRCUIT 2 OPEN. Refer to SOL Publication S2108000002 REV B to ensure it is applicable to the vehicle prior to moving forward. For SOL S2108000002 REV B, the Denso 68406797AA may not be available / may be on Backorder. In the event 68406797AA is on backorder, another validated Denso relay to use is 68244159AA. Quantities for this relay are limited, we kindly request to only order on an as needed basis until mid March 2021 so customer vehicles currently exhibiting this issue can be repaired. CAUTION: Denso relay part number 68244159AA can only be used in the Run/Start relay location. Premature relay failure will occur if used in other locations. Other locations require relays which can handle higher duty cycle requirements. Note: Only the Run/Start relay will require replacement for the issue identified in S2108000002 REV B. No other Song Chuan relays should be replaced for this condition.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Throttle and cruise control, Transmission and driveline

Trouble codes named

P1279

Vehicles listed
JEEP CHEROKEE2020, 2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20262242026-05-07. Powertrain
26V2900002026-05-07. POWER TRAIN
20212632021-05-04. Powertrain
21V3100002021-05-04. POWER TRAIN:AUTOMATIC TRANSMISSION:COOLER/RADIATOR:HOSES AND FITTINGS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S1721000016 REV.B2025-12-23. Service bulletin. Service 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked.
08-220-24 REV. A2024-11-13. Service bulletin. "Flash: Drivetrain Control Module (DTCM) Updates Customers may experience the following: ● A moan noise or shudder feeling from the rear axle during low speed cornering, most notable in a parking lot or low speed maneuvering. This bulletin involves reprogramming the DTCM with the latest available software."
08-220-242024-10-08. Service bulletin. "Flash: Drivetrain Control Module (DTCM) Updates Customers may experience the following: ● A moan noise or shudder feeling from the rear axle during low speed cornering, most notable in a parking lot or low speed maneuvering. This bulletin involves reprogramming the DTCM with the latest available software."
18-057-242024-07-02. Service bulletin. "Flash: Powertrain Control Module (PCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC):** ● P02EE - Cylinder 1 Injector Circuit Performance. ● P02EF - Cylinder 2 Injector Circuit Performance. ● P02F0 - Cylinder 3 Injector Circuit Performance. ● P02F1 - Cylinder 4 Injector Circuit Performance. **Customers may also comment on one or more of the following: ● Cruise control inoperable. ● Lack of power after being in prolonged heat. ● Engine Stop/Start (ESS) is not working.** This bulletin involves reprogramming the PCM with the latest available software."
18064232023-07-31. Service bulletin. Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTC)s: ? **P24D1-00 -Particulate Matter Sensor Regeneration Incomplete. NOTE: This software update will help prevent P24D1-00 from setting.
S23080000092023-02-13. Service bulletin. Electric Power Steering (EPS) Will Not Calibrate, Negative Response Error Code 0X10
S2108000181a2023-01-17. Service bulletin. Media Hub And Or Wireless Charging Pad Is Inoperative
08088212023-01-17. Service bulletin. Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay®. Carplay audio does not always resume. Battery save vs. Battery Charge toggles back to Battery Charge after sleep cycle. When ?Charge Now? is selected on key-off outside of the charging schedule ? it does nothing. In addition, the following enhancements are included:Update power supply source from 1 amp to 2.1 amps. GOOGLE® certification enhancements - screen flickers
18056202023-01-09. Service bulletin. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may also experience the following condition:When the cruise control is engaged and the Active Vehicle Speed Limiter (AVSL) button is pressed, Instrument Panel Cluster (IPC) display skips ?Cruise Control Canceled? message and displays ?Speed Limiter Ready?. In addition the following software enhancement are included:Improved idle after a hot restart.
21042202023-01-09. Service bulletin. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P1614-00 - ECU Reset-Recovery Occurred.