WenmarOpen by Wenmar Pro

Service bulletins for the 2014 Jeep Cherokee

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

563 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
90039682019-10-28. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; ENGINE. CONDENSER, Air Conditioning If it is determined that the A/C compressor does not engage due to a refrigerant leak at the receiver/drier plug on the A/C condenser, order the receiver/drier plug kit P/N 68447796A$ and follow the repair instructions included on the instruction sheet.
90032202019-10-28. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
21-025-192019-07-15. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN. Nine-Speed Automatic Transmission (X80 Warranty Extension) This bulletin involves extending the warranty on the nine-speed automatic transmissions.
21-070-152019-05-20. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; POWER TRAIN. Flash: PTU Motor Position Enhancements This bulletin involves updating the software in the Power Transfer Unit (PTU), Rear Driveline Module (RDM) and Drivetrain Control Module (DTCM). A customer with a KL vehicle may experience difficulty shifting out of 4 Wheel Low (4WL). A customer with a UF vehicle may experience All Wheel Drive (AWD) not operating correctly. On further inspection the Technician may find one or more of the following Diagnostic Trouble Codes (DTCs): ? C1494-92-PTU Fork Position - Performance or Incorrect Operation. ? C1499-92-RDM Motor Position - Performance or Incorrect Operation. ? C1496-92-PTU Motor Position - Performance or Incorrect Operation.
18-005-15 REV F2019-05-20. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Flash: 2.4L Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): 2015 KL Only ? P0456 - EVAP System Small Leak. ? P0300 - Multiple Cylinder Misfire. ? P0301 - Cylinder 1 Misfire. ? P0302 - Cylinder 2 Misfire. ? P0303 - Cylinder 3 Misfire. ? P0304 - Cylinder 4 Misfire. ? P2610 - PCM Internal Engine Off Timer Performance. ? P1607 - PCM Internal Shutdown Timer Rationality. ? U0402 - Implausible Data Received From TCM (ED6). ? P0116 - Engine Coolant Temperature Sensor 1 Performance. ? P050D - Cold Start Rough Idle. ? P2172 - High Airflow/Vacuum Leak Detected. ? P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1 has been set in the PCM. 2014 KL Only ? P2172 - High Airflow/Vacuum Leak Detected. ? P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1 has been set in the PCM. ? P106A - Cylinder 3 Oil Supply Solenoid Valve Switch Off Time Out Of Range. ? P2251 - O2 Sensor 1/1 Negative Current Control Circuit Open. ? P0031 - O2 Sensor 1/1 Heater Circuit Low. In addition, some customers may experience one or more of the following conditions: ? Cold Engine Startup Flare and Idle Surge (ED6). ? Intermittent elevated engine RPM at start up. ? Less than desired gear engagement in lower ambient temperatures. ? Less than desired idle performance. These conditions apply to 2015 model year vehicles only.
08-123-152019-05-20. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. RA2 RG2 RJ2 Radio Enhancements This bulletin involves updating the radio's software. The customer may notice one or more of the following: ? Potential for inoperative or blank radio display. ? Radio displays message ?Please insert update USB? ? AM/FM presets lost over an ignition cycle. ? Ipod Synchronization will be incomplete causing the voice recognition to be inoperative. ? Display shows multiple USB media song titles in the browse menu. ? System incorrectly comes up in Aux mode. ? Unable to change CD tracks with steering wheel controls. ? May be able to change AM/FM frequencies while changing SXM frequencies. ? Display screen dim. ? Paired phone list is deleted after ignition cycle. ? Not able to pair phone. ? Unable to delete paired device from list. ? Removed the ability to pair phones while the vehicle is in motion. ? Voice command not able to play new text messages. ? SXM presets are lost at times. ? SXM disappeared and failed to re-register. ? Intermittently the wrong selected media is played. ? Noises (pops and cracks) for AM/FM. ? Audio controls are locked out after using Voice Recognition (VR). ? IPOD will not resume playing after phone call. ? IPOD ?Repeat? function is not turned on. ? IPOD songs not accessible through VR without ?genre?. ? IPOD shuffle does not continue after ignition cycle. ? Not able to restore to default setting. ? Potential for battery draw on E-Call function. ? Steering wheel control seek up/down function not working. ? Steering wheel control press and hold skipping channels. ? Intermittently the wrong pop-ups or displays is shown. ? Intermittently the phone or media will freeze. ? Presets or clock setting are lost after software updates. ? Climate ON/OFF pop-up will not longer appear. ? Can?t change media source to Disc. ? Wrong EQ setting being used. ? Mute function not working correctly. ? No audio on phone calls. Improvements ? VR command, p
08-120-152019-05-20. Service bulletin. ELECTRICAL SYSTEM. Intermittent No Start And/Or Instrument Cluster 4WD Indicator Lamp Illuminated This bulletin involves inspecting the wire harness for chafing and repairing or replacing the harness as necessary. The customer may describe the instrument cluster 4WD indicator lamp is illuminated and/or an intermittent no start condition.
1UT66QX9A2019-05-20. Service bulletin. POWER TRAIN. Part Description: ATX shifter assembly Issue Description: Before this part is replaced for any issue please call John Grzecki on cell (248) 379-0969. If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to accurately record any symptoms and DTCs identified with the scan tool and document them on the repair order
06509898A2019-05-20. Service bulletin. WHEELS; EQUIPMENT. Part Description: Nut - Front Hub & Bearing Issue Description: Whenever replacing the front Hub & Bearing Halfshaft Nut, make sure to torque to proper spec of 150 ft/lbs (200 Nm) and crimp according to procedure in TechConnect. (This torrque is higher than other platforms). Failure to do so will result in eventual Hub & Bearing failure (noise).~
D-15-21RevA2019-05-20. Service bulletin. POWER TRAIN. Powertrain Service Center-Pre-Authorization Program Updaves - 8-Speed, 9-Speed / TREMEC Assemblies Rev. A.
D-15-212019-05-20. Service bulletin. POWER TRAIN. Powertrain Service Center-Pre-Authorization Program Updaves - 8-Speed, 9-Speed / TREMEC Assemblies
68257699A2019-05-20. Service bulletin. STRUCTURE:BODY; ELECTRICAL SYSTEM. Please contact Dennis Gauthier at cell (248) 613-9756 before replacing the part. If no response is received within 15 minutes, then please proceed with repair. ~
68317470A2019-05-20. Service bulletin. POWER TRAIN; ENGINE. Part Description: 2014 KL 9-Speed service transaxle with 2015 common hardware Issue Description: This 9-speed transaxle must be ordered thru Mopar?s Powertrain Service Center (PSC) for a specific VIN and must be installed in that vehicle or the correct calibration will not load to the Engine Control Module (ECM) and Transmission Control Module (TCM).~ This 9-speed transaxle assembly requires an update to the Engine Control Module AND the Transmission Control Module using WiTech. Failure to complete both updates will result in possible damage and/or incorrect operation of this unit.
08-103-152018-12-17. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Track names may be displayed twice in USB or SD media modes. ? Voice Recognition command ?Set Temperature? may not respond in Fahrenheit. United Kingdom (UK) Vehicle only. ? DAB (Digital Audio Broadcast) is inoperative. ? Wrong routing for addresses with a longitude between 0 and -1 degrees. ? Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. ? DAB preset list on the top of the screen doesn't change while scrolling with steering controls. ? Rear view camera jitter. ? Tuner reception software enhancements. ? HVAC temperature control enhancements. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not working (LATAM markets only). ? Navigation Lockout Disable while vehicle is in motion (EMEA markets only). ? Removed network status indicators for SRT/APPS. ? Voice Recognition (VR) says 'cancel' when starting (App) applications. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick-up and transfer incoming call. ? Some Russian letters are caps when they sho
18-005-15 REV-E2018-12-17. Service bulletin. ENGINE. Flash: 2.4L Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one or more of the following Diagnostic Trouble Codes (DTCs). 2015 KL Only ? U0402 - Implausible Data Received From TCM (ED6). ? P0116 - Engine Coolant Temperature Sensor 1 Performance. ? P050D - Cold Start Rough Idle. ? P2172 - High Airflow/Vacuum Leak Detected. ? P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1 has been set in the PCM. 2014 KL Only ? P2172 - High Airflow/Vacuum Leak Detected. ? P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1 has been set in the PCM. ? P106A - Cylinder 3 Oil Supply Solenoid Valve Switch Off Time Out Of Range. ? P2251 - O2 Sensor 1/1 Negative Current Control Circuit Open. ? P0031 - O2 Sensor 1/1 Heater Circuit Low. In addition, some customers may experience one or more of the following conditions. These conditions apply to 2015 model year vehicles only. ? Cold Engine Startup Flare and Idle Surge (ED6). ? Intermittent elevated engine RPM at start up. ? Less than desired gear engagement in lower ambient temperatures. ? Less than desired idle performance.
08-097-152018-12-17. Service bulletin. SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP. FLASH: ABS Module Enhancements This bulletin involves updating the ABS Module software. New software is available to optimize Advanced Brake Assist (ABA) performance in low tractions situations.
RL317270A2018-12-17. Service bulletin. POWER TRAIN. Part Description: 2014 KL 9-Speed service transaxle with 2015 common hardware Issue Description: This 9-speed transaxle must ordered thru Mopar?s Powertrain Service Center (PSC) for a specific VIN and must be installed in that vehicle or the correct calibration will not load to the Engine Control Module (ECM) and Transmission Control Module (TCM). This 9-speed transaxle assembly requires an update to the Engine Control Module AND the Transmission Control Module using WiTech. Failure to complete both updates will result in possible damage and/or incorrect operation of this unit.
08-016-15 REVA2018-12-10. Service bulletin. ELECTRICAL SYSTEM. Poor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi. This Symptom/Condition Only Applies to 2014-2015 WD, WK or KL Vehicles. A customer may experience a popping noise when listening to AM stations.
08-067-152018-12-10. Service bulletin. ELECTRICAL SYSTEM. RM4 Radio Enhancements (Japan Only) This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: ? Digital TV, television display screen may be blurry. ? Song names displayed twice in USB and SD media modes. ? Radio may displays or voice prompt ?Please check ETC device? (Electronic Toll Collection). ? Poor navigation guides through overpass or underpasses, multi-level intersections. ? Navigation Turn-by-turn guidance setting may be cleared after ignition is cycled. ? Navigation may reset while driving.
21-043-152018-12-10. Service bulletin. POWER TRAIN. Flash: Transmission Shift and Diagnostic Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination on vehicles equipped with a 948TE 9 speed automatic transmission (sales code DFH or DFJ). Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) stored in the TCM memory. ? P0711-00 - Transmission Fluid Temperature Sensor A Circuit Range-Performance ? P072F-00 - Stuck in Gear 4 ? P076F-00 - Gear 7 shift incorrect ratio ? P0810-00 - Clutch position control error ? P1CC9-00 - Unable to engage gear ? P0734-00 - Gear 4 shift incorrect ratio ? P061B-00 - Internal control module torque calculation performance In addition, the following transmission shift and performance improvements are included in this software release. ? 3-2 downshift delay while driving on inclines. ? Garage shifts (Park to Reverse or Drive). ? Overall coastdown shift quality. ? Throttle response and performance feel. ? Management and prevention of busy shifting. ? Lift foot/change mind shift quality.
18-005-15 REVC2018-12-10. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. Flash: 2.4L Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one or more of the following Diagnostic Trouble Codes (DTCs). 2015 KL Only: ? P0116 - Engine Coolant Temperature Sensor 1 Performance. ? P050D - Cold Start Rough Idle. ? P2172 - High Airflow/Vacuum Leak Detected. ? P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1 has been set in the PCM. 2014 KL Only: ? P2172 - High Airflow/Vacuum Leak Detected. ? P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1 has been set in the PCM. ? P106A - Cylinder 3 Oil Supply Solenoid Valve Switch Off Time Out Of Range. ? P2251 - O2 Sensor 1/1 Negative Current Control Circuit Open. ? P0031 - O2 Sensor 1/1 Heater Circuit Low. In addition, some customers may experience one or more of the following conditions. These conditions apply to 2015 model year vehicles only: ? Intermittent elevated engine RPM at start up. ? Less than desired gear engagement in lower ambient temperatures. ? Less than desired idle performance.
21-015-15 REVA2018-12-10. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN. Flash: C1499-92-RDM Motor Position C1496-92-PTU Motor Position This bulletin involves updating the software in the Power Transfer Unit (PTU), Rear Driveline Module (RDM) and Drivetrain Control Module (DTCM). A customer with a KL vehicle may experience difficulty shifting out of 4 Wheel Low (4WL). A customer with a UF vehicle may experience All Wheel Drive (AWD) not operating correctly. On further inspection the Technician my find Diagnostic Trouble Codes (DTCs): ? C1499-92-RDM Motor Position - Performance or Incorrect Operation. ? C1496-92-PTU Motor Position - Performance or Incorrect Operation.
08-076-152018-12-03. Service bulletin. ELECTRICAL SYSTEM. Flash: BCM Diagnostic And System Improvements This bulletin involves updating the Body Control Module (BCM) software. A customer may describe that the ambient temperature display is slow to update. Upon further investigation the technician may find the Diagnostic Trouble Code (DTC) U1220-87 ?Lost Steering Lock Request Message - Missing Message?.
08-072-152018-12-03. Service bulletin. EQUIPMENT. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. ? Improved Radio security protection to reduce the potential risk of unauthorized and unlawful access to vehicle systems (U.S. Market Only). ? Track names may be displayed twice in USB or SD media modes. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? Navigation function may resets itself after using One-Shot Voice Recognition (VR). ? Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. ? GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. ? A false Pop-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. ? Back-up camera image may be unclear or jittery/stutters at times. ? Enables Via Mobile software features when released to consumers. (U.S. market only) ? Able to adjust audio balance / fade settings during a VR session. ? Correct, condition where user could not exit screen off mode. ? Mute button status was not being displayed correctly. ? Presets where not shown correctly or were deleted. ? Enhancements to POI. ? ParkSense tone continuously on. ? Enhancement to navigation routing. ? Radio display may shows ?Please insert USB Stick?. ? Enhancement made when video is display in radio when using PAL format video disks. ? Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. ? Navigation may not start or may lose position. ? Rear camera may show a black screen for 3 seconds upon going to reverse. ? Enhancements for iPod or iPhone devices that may not start playing after connec
21-051-152018-11-26. Service bulletin. POWER TRAIN. Flash: Improved Transmission Shift Quality This bulletin involves flash reprogramming of the Transmission Control Module (TCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination or describe one or more of the following conditions. Upon further investigation, a technician may find the listed Diagnostic Trouble Code (DTC) stored in the TCM memory. ? P0711 - Transmission Fluid Temperature Sensor A Circuit Range-Performance. ? When driving on grades the 3-2 downshift is hard to achieve or not available. ? Poor shift quality during a 5-3 coast down.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.