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Service bulletin 21-043-15

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10150612
Published by NHTSA2018-12-10
Manufacturer's number21-043-15
Manufacturer's date2015-06-19
NHTSA componentPOWER TRAIN

NHTSA's summary

Flash: Transmission Shift and Diagnostic Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination on vehicles equipped with a 948TE 9 speed automatic transmission (sales code DFH or DFJ). Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) stored in the TCM memory. ? P0711-00 - Transmission Fluid Temperature Sensor A Circuit Range-Performance ? P072F-00 - Stuck in Gear 4 ? P076F-00 - Gear 7 shift incorrect ratio ? P0810-00 - Clutch position control error ? P1CC9-00 - Unable to engage gear ? P0734-00 - Gear 4 shift incorrect ratio ? P061B-00 - Internal control module torque calculation performance In addition, the following transmission shift and performance improvements are included in this software release. ? 3-2 downshift delay while driving on inclines. ? Garage shifts (Park to Reverse or Drive). ? Overall coastdown shift quality. ? Throttle response and performance feel. ? Management and prevention of busy shifting. ? Lift foot/change mind shift quality.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline

Trouble codes named

P061B, P0711, P072F, P0734, P076F, P0810, P1CC9

Vehicles listed
JEEP CHEROKEE2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20202612020-06-12. Powertrain
20V3430002020-06-11. POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT; POWER TRAIN:AUTOMATIC TRANSMISSION
20192982019-06-14. Powertrain
19V4470002019-06-13. POWER TRAIN:AUTOMATIC TRANSMISSION
20163612016-07-13. Powertrain
16V5290002016-07-12. POWER TRAIN:AUTOMATIC TRANSMISSION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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S23250000072024-01-08. Service bulletin. MIL/check engine lamp comes on after performing U90 recall PCM software update.
S23250000072023-10-30. Service bulletin. MIL/check engine lamp comes on after performing U90 recall PCM software update.
21014232023-08-21. Service bulletin. Power Transfer Unit (PTU) Broken Input Spline XJ1 Warranty Extension Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P1720-00 - Output Speed Sensor Wheel Speed Rationality. ? P215C-00 - Output Shaft Speed Wheel Speed Correlation. This bulletin involves replacing the PTU assembly with an updated part.
914902023-08-21. Service bulletin. FCA Caribbean Warranty Bulletin ID-23-11 (XJ1) Power Transfer Unit (PTU) - Select 2014 - 2017 Jeep Cherokee (KL)
914862023-08-21. Service bulletin. Warranty Bulletin D-23-10 (XJ1) Power Transfer Unit (PTU) - Select 2014 - 2017 Jeep Cherokee (KL)
1806014-12023-02-21. Service bulletin. Diagnostic And System Improvements
W842023-01-17. Service bulletin. Customer Satisfaction Notification W84 Powertrain Software Update
2101721-12023-01-17. Service bulletin. Power Transfer Unit (PTU) Broken Input Spline - X89 Warranty Extension This bulletin involves replacing the PTU assembly with an updated part. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P1720-00 - Output Speed Sensor-Wheel Speed Rationality. P215C-00 - Output Shaft Speed Wheel Speed Correlation. The customer may also describe one or more of the following:Grinding noise coming from under the vehicle while driving. Vehicle will not move.
745952023-01-17. Service bulletin. Warranty Bulletin D-21-07 (X89) Power Transfer Unit - 2014-2017 Jeep Cherokee (KL)