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Service bulletins for the 2014 Jaguar XK

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

315 on file from NHTSA, as of 2026-10-19.

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By trouble code

Only bulletins with component: Software are shown. Show all

Bulletins, newest first
DVD136052023-02-06. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Software update 05
DVD136022023-02-06. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. attention: directions Before you install Software update 02
DVD136012023-02-06. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. DVD software update
DVD136-12023-02-06. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. the DVD software update
DVD134042023-01-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; UNKNOWN OR OTHER. Please ensure you have Installed DVD 134 and Software update 01 prior to installing Software update 04
SSM700582022-12-12. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; COMMUNICATION: VEHICLE TO VEHICLE; UNKNOWN OR OTHER. Diagnostic Software Hardware
SSM706982017-04-19. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. "ISSUE: A CUSTOMER MAY REPORT THAT THEIR PHONE, DISCONNECTS DURING OR AFTER PHONE CALLS, SHOWS AS PAIRED BUT NOT AVAILABLE, IS NOT SHOWING AS PAIRED BUT IS AVAILABLE, IS DIFFICULT TO PAIR, AUDIO FRAGMENTS WHEN STREAMING MUSIC AND/OR OTHER UNEXPECTED BEHAVIOR. CAUSE: THIS CAN BE A RESULT OF REDUCED PHONE POWER DUE TO THE FOLLOWING:- • BATTERY LIFE SOFTWARE UPDATE ON THE CUSTOMERS DEVICE, • OTHER APPLICATIONS RUNNING IN THE BACKGROUND ON THE CUSTOMERS DEVICE (SUCH AS GAMES, SOCIAL MEDIA APPS, SEARCHING FOR NUMEROUS PAIRED DEVICES). • A BREAK IN THE LINE OF SIGHT FROM THE IAM TO THE CUSTOMER DEVICE (E.G. DEVICE IN POCKET CAUSING ATTENUATION BY THE HUMAN BODY). • ANOMALIES INTRODUCED WITH SOFTWARE UPDATES OF DEVICE THAT MAY REDUCE THE EFFECTIVENESS OF AUTHENTICATION BETWEEN THE CUSTOMER DEVICE AND THE VEHICLE. NOTE: THESE ISSUES ARE WELL DOCUMENTED ON OFFICIAL PHONE MANUFACTURERS “SUPPORT” WEB SITES."
SSM690782017-04-19. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. "ISSUE: APPLE IOS, AND ANDROID PHONE ISSUES AFTER SOFTWARE UPDATES. THE CUSTOMER MAY REPORT A RANGE OF PROBLEMS WITH THEIR PHONE CONNECTION, AUDIO QUALITY OR PHONEBOOK WHICH HAVE STARTED TO HAPPEN AFTER THE PHONE WAS MANUALLY OR AUTOMATICALLY SOFTWARE UPDATED. THE CUSTOMER MAY NOT BE AWARE OF AN AUTOMATIC UPDATE SO THIS SSM IS RECOMMENDED ON ANY BLUETOOTH PHONE ISSUES EXPERIENCED. CAUSE: PHONE SOFTWARE IS BEYOND THE CONTROL OF JAGUAR LAND ROVER AND ITS COMPATIBILITY WITH OUR SYSTEMS CAN ONLY BE TESTED AND APPROVED / DISAPPROVED ONCE RELEASED BY THE PHONE COMPANY. PHONES CAN SWITCH FROM WORKING WELL TO EXTREMELY POOR PERFORMANCE OR VICE VERSA AFTER AN UPDATE."
JTB00328NAS12017-04-19. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:SOFTWARE. "SITUATION: THE TOUCH SCREEN MAY RESET OR BE BLANK ON START-UP AND DIAGNOSTIC TROUBLE CODE (DTC) U1A4B-48 MAY BE STORED IN THE TOUCH SCREEN. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ISSUE WITHIN THE TOUCH SCREEN."
SSM716782017-04-17. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; STEERING:COLUMN. "ISSUE: A CUSTOMER MAY REPORT THEIR STEERING COLUMN DOES NOT MOVE WHEN TRYING TO ADJUST IN A UP/DOWN OR IN/OUT MOVEMENT. CAUSE: WHEN THE INSTRUMENT PANEL CLUSTER SOFTWARE IS UPDATED, THE STEERING COLUMN CALIBRATION WILL REVERT TO IT'S DEFAULT VALUES. THIS WILL RESULT IN NO STEERING COLUMN MOVEMENT."
SSM720122017-04-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. "ISSUE THE WRONG COMPONENT MAYBE REPLACED WHEN TROUBLESHOOTING BLUETOOTH CONNECTIVITY IN CAR. CAUSE THE FRONT CONTROL DISPLAY INTERFACE MODULE (TOUCHSCREEN) HAS NO EFFECT ON BLUETOOTH CONNECTIVITY IN THE CAR AND AS SUCH MAY BE INCORRECTLY DIAGNOSED AND REPLACED AS THE SOURCE OF THE ISSUE."
SSM726132017-04-06. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SOFTWARE LEVEL CHECK FOR INCONTROL TOUCH PRO
JTB00420NAS12017-03-31. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING:HEADLIGHTS. "SITUATION: THE ADAPTIVE FRONT LIGHTING SYSTEM (AFS) WARNING LAMP MAY BE ILLUMINATED/FLASHING ON THE INSTRUMENT CLUSTER. UPON DIAGNOSIS, THE TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES (DTC) B1D64-87 AND/OR B1D65-87 STORED IN THE HEADLAMP LEVELING CONTROL MODULE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ERROR WITHIN THE HEADLAMP LEVELING CONTROL MODULE."
SSM721532017-03-28. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM:SOFTWARE. "ISSUE: FOR THE MODELS IDENTIFIED ABOVE, A CONCERN HAS BEEN IDENTIFIED WITH THE LATEST TCM SOFTWARE RELEASED ON DVD 139 PATCH 15. CAUSE: CURRENTLY UNDER INVESTIGATION WITH JLR ENGINEERING."
SSM713612017-03-20. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. "ISSUE: DA-DONGLE/DA-VINA/DA-ST512 - J2534 VEHICLE COMMUNICATION INTERFACE DEVICE (VCI) SOFTWARE REQUIRES UPDATING TO THE LATEST LEVEL. DA J2534 SOFTWARE DRIVER LEVEL – V4.0 (MUST BE UPDATED TO THIS LEVEL ON ALL SDD MACHINES THAT USE THIS DEVICE) DA APP HUB LEVEL – V2.4.0 (MUST BE UPDATED TO THIS LEVEL ON ALL SDD MACHINES THAT USE THIS DEVICE) DA FIRMWARE LEVEL – V57. (ONLY NEEDS TO BE UPDATED ONCE TO EACH DEVICE, BECAUSE THIS IS HELD ON THE DEVICE ITSELF)"
SSM635972017-03-20. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; COMMUNICATION: VEHICLE TO VEHICLE. "ISSUE: JAGUAR LAND ROVER NORTH AMERICA SERVICE DIAGNOSTICS WOULD LIKE TO MAKE ALL SDD USERS AWARE OF AN EMERGING CONCERN BEING TRACKED VIA THE EPQR SYSTEM. USERS REPORT DVD133 IS UNABLE TO FULLY COMMUNICATE WITH PCM ON LEGACY JAGUAR VEHICLES, AND REGARDLESS OF PCM STATUS ICON DISPLAYED ON NETWORK SUMMARY SCREEN, SDD MAY NOT DISPLAY DTC’S FROM THE PCM CAUSE: THIS ISSUE IS CURRENTLY UNDER INVESTIGATION IN THE UK AND WILL BE ADDRESSED ON A FUTURE SDD SOFTWARE UPDATE."
SSM-706982016-09-17. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. "ISSUE: A CUSTOMER MAY REPORT THAT THEIR PHONE, DISCONNECTS DURING OR AFTER PHONE CALLS, SHOWS AS PAIRED BUT NOT AVAILABLE, IS NOT SHOWING AS PAIRED BUT IS AVAILABLE, IS DIFFICULT TO PAIR, AUDIO FRAGMENTS WHEN STREAMING MUSIC AND/OR OTHER UNEXPECTED BEHAVIOR. CAUSE: THIS CAN BE A RESULT OF REDUCED PHONE POWER DUE TO THE FOLLOWING:- • BATTERY LIFE SOFTWARE UPDATE ON THE CUSTOMERS DEVICE, • OTHER APPLICATIONS RUNNING IN THE BACKGROUND ON THE CUSTOMERS DEVICE (SUCH AS GAMES, SOCIAL MEDIA APPS, SEARCHING FOR NUMEROUS PAIRED DEVICES). • A BREAK IN THE LINE OF SIGHT FROM THE IAM TO THE CUSTOMER DEVICE (E.G. DEVICE IN POCKET CAUSING ATTENUATION BY THE HUMAN BODY). • ANOMALIES INTRODUCED WITH SOFTWARE UPDATES OF DEVICE THAT MAY REDUCE THE EFFECTIVENESS OF AUTHENTICATION BETWEEN THE CUSTOMER DEVICE AND THE VEHICLE. NOTE: THESE ISSUES ARE WELL DOCUMENTED ON OFFICIAL PHONE MANUFACTURERS “SUPPORT” WEB SITES."
SSM-690782016-09-17. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. "ISSUE: APPLE IOS, AND ANDROID PHONE ISSUES AFTER SOFTWARE UPDATES. THE CUSTOMER MAY REPORT A RANGE OF PROBLEMS WITH THEIR PHONE CONNECTION, AUDIO QUALITY OR PHONEBOOK WHICH HAVE STARTED TO HAPPEN AFTER THE PHONE WAS MANUALLY OR AUTOMATICALLY SOFTWARE UPDATED. THE CUSTOMER MAY NOT BE AWARE OF AN AUTOMATIC UPDATE SO THIS SSM IS RECOMMENDED ON ANY BLUETOOTH PHONE ISSUES EXPERIENCED. CAUSE: PHONE SOFTWARE IS BEYOND THE CONTROL OF JAGUAR LAND ROVER AND ITS COMPATIBILITY WITH OUR SYSTEMS CAN ONLY BE TESTED AND APPROVED / DISAPPROVED ONCE RELEASED BY THE PHONE COMPANY. PHONES CAN SWITCH FROM WORKING WELL TO EXTREMELY POOR PERFORMANCE OR VICE VERSA AFTER AN UPDATE."
DVD 136 – 032016-05-19. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
DVD 136 – 022016-05-19. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
DVD 136 – 012016-05-19. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
DVD 134 – 042016-05-19. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
JTB-00328-NAS-12016-05-13. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. "SITUATION: THE TOUCH SCREEN MAY RESET OR BE BLANK ON START-UP AND DIAGNOSTIC TROUBLE CODE (DTC) U1A4B-48 MAY BE STORED IN THE TOUCH SCREEN. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ISSUE WITHIN THE TOUCH SCREEN."
JA13GI-132016-05-09. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.