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Service bulletin SSM63597

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10095852
Published by NHTSA2017-03-20
Manufacturer's numberSSM63597
Manufacturer's date2014-03-28
NHTSA componentELECTRICAL SYSTEM:SOFTWARE; COMMUNICATION: VEHICLE TO VEHICLE

NHTSA's summary

"ISSUE: JAGUAR LAND ROVER NORTH AMERICA SERVICE DIAGNOSTICS WOULD LIKE TO MAKE ALL SDD USERS AWARE OF AN EMERGING CONCERN BEING TRACKED VIA THE EPQR SYSTEM. USERS REPORT DVD133 IS UNABLE TO FULLY COMMUNICATE WITH PCM ON LEGACY JAGUAR VEHICLES, AND REGARDLESS OF PCM STATUS ICON DISPLAYED ON NETWORK SUMMARY SCREEN, SDD MAY NOT DISPLAY DTC’S FROM THE PCM CAUSE: THIS ISSUE IS CURRENTLY UNDER INVESTIGATION IN THE UK AND WILL BE ADDRESSED ON A FUTURE SDD SOFTWARE UPDATE."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Software

Vehicles listed
JAGUAR S-TYPE1999
JAGUAR S-TYPE2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008
JAGUAR X-TYPE2001
JAGUAR X-TYPE2002, 2003, 2004, 2005, 2006, 2007, 2008
JAGUAR XJ2001
JAGUAR XJ2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
JAGUAR XK2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
14V2920002014-06-02. ELECTRICAL SYSTEM:SOFTWARE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
DVD139072023-02-06. Service bulletin. Software update 07
DVD139062023-02-06. Service bulletin. SDD Updates
DVD139052023-02-06. Service bulletin. Software update 05
DVD139042023-02-06. Service bulletin. Software update 04
DVD139032023-02-06. Service bulletin. Software update 03
DVD139012023-02-06. Service bulletin. SDD Updates
DVD139002023-02-06. Service bulletin. SDD machine is at the latest level of As-built and Calibration files
DVD138082023-02-06. Service bulletin. DVD software update
DVD138052023-02-06. Service bulletin. DVD software update
DVD138032023-02-06. Service bulletin. DVD software update