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Service bulletins for the 2016 Jaguar XJ

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

444 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
JTB00593NAS12017-11-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions:? Introduction of text message capability to the InControl® Touch Pro? system.? Navigation screen supports switching between 'Night' and 'Day' mode.? User able to synchronize the locations between the InControl Application (ICA) and the vehicle navigation system.? Improved Bluetooth® connectivity.? 'Camera System Not Available, Consult Your Dealer' pop-up message displayed when selecting reverse (R).? Screen blank when restarting the vehicle after an immediate shut-down.
SSM735542017-10-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Issue: Park distance control (PDC) audio tones inconsistent with visual display.
JTB00552NAS32017-10-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this software upgrade is designed to enhance the robustness of the following features and functions: ? Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not displayed ? Infotainment Master Controller (IMC) resets, blank screens, and poor system performance ? CD ripping/playback issues ? Media Player crash, library track select fails, USB Source reliability ? Phone and Bluetooth? - connection and contacts download issues ? Climate control fan symbol not visible when increasing/decreasing fan speed ? The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen ? Unable to access the seat massage auto function on the Touchscreen ? The activation of the massage seats is reversed (the left seat massage program icon operates the right seat and the right seat massage program icon operates the left seat) ? 'Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster upon vehicle set up.
SSM732982017-10-15. Service bulletin. ELECTRICAL SYSTEM. Issue: Technician may report one of the following conditions during or post PDI: DTC U2109-09 (Back up Battery Component Failures) During PDI it may not be possible to activate Telematics services Vehicle message centre may display "SOS Limited functionality", coupled with a DTC U2109-09
6-339NAS2017-10-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this software upgrade is designed to enhance the robustness of the following features and functions: - Satellite Digital Audio Radio Service (SDARS) lock up, audio loss; channel artwork not displaying - Infotainment Master Controller (IMC) resets, blank screens, and poor system performance - CD ripping/playback issues - ?Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster (IC) upon vehicle set up - Media Player crash, library track select fails, USB source reliability - Phone and Bluetooth? - connection and contacts download issues - Climate control fan symbol not visible when increasing/decreasing fan speed - The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen - Unable to access the seat massage auto function on the Touchscreen - The activation of the massage seats is reversed (the left seat massage program icon operates the right seat and the right seat massage program icon operates the left seat)
SSM729262017-10-04. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
K437NAS52017-10-04. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SITUATION: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this software upgrade is designed to enhance the robustness of the following features and functions: ? Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not displayed ? Infotainment Master Controller (IMC) resets, blank screens, and poor system performance ? CD ripping/playback issues ? Media Player crash, library track select fails, USB Source reliability ? Phone and Bluetooth? - connection and contacts download issues ? Climate control fan symbol not visible when increasing/decreasing fan speed ? The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen ? Unable to access the seat massage auto function on the Touchscreen ? The activation of the massage seats is reversed (the left seat massage program icon operates the right seat and the right seat massage program icon operates the left seat) ? 'Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster (IC) upon vehicle set up.
SSM733102017-09-27. Service bulletin. ELECTRICAL SYSTEM. Issue: SIM card does not latch in SIM slot or cannot be read.
JTB00492NAS22017-09-27. Service bulletin. ELECTRICAL SYSTEM:STARTER ASSEMBLY. Auto Start-stop may be inoperative
SSM725572017-08-10. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM. When fitting a new Remote Function Actuator (RFA) (referred to as the Keyless Vehicle Module - KVM on SDD) with a module part number of: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD cannot communicate with the RFA. This will be displayed as a red 'X' for the RFA in the SDD vehicle specification screen.
6-339NAS22017-08-10. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl© Touch Pro? system. Some customers may have experienced infotainment issues and this software upgrade is designed to enhance the robustness of the following features and functions: - Satellite Digital Audio Radio Service (SDARS) lock up, audio loss - Infotainment Master Controller (IMC) resets, blank screens, and poor system performance - CD ripping/playback issues - Camera stability issues when reverse selected and - Media Player crash, library track select fails, USB source reliability - Phone and Bluetooth? - connection and contacts download issues
K444NAS12017-08-10. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL. Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and verification. The Wi-Fi may drop out after 10 minutes and then reconnect after 3 minutes, with this cycle repeating.
K437NAS22017-08-10. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this software upgrade is designed to enhance the robustness of the following features and functions: ? Satellite Digital Audio Radio Service (SDARS) lock up, audio loss ? Infotainment Master Controller (IMC) resets, blank Screens, and poor system performance ? CD ripping/playback issues ? Camera stability issues when reverse selected ? Media Player crash, library track select fails, USB Source reliability ? Phone and Bluetooth? - connection and contacts download issues
JTB00496NAS22017-04-19. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; SEATS; ELECTRICAL SYSTEM:SOFTWARE. SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL® TOUCH PRO™ FEATURES MAY NOT OPERATE AS EXPECTED: • DELAYED INCONTROL® TOUCH PRO™ SYSTEM START-UP • BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) • LIVE APPLICATIONS NOT OPERATING • ALL CLOCKS DISPLAY ONE HOUR AHEAD OF THE CORRECT TIME • NAVIGATION ROUTE IS LOST WHEN THE VEHICLE IS SHUTDOWN • A LICENSE EXPIRED MESSAGE DISPLAYED (VEHICLES NOT EQUIPPED WITH CONNECTED SERVICES ONLY) • PARKING AID SYSTEM VOLUME CANNOT BE ADJUSTED • SATELLITE DIGITAL AUDIO RADIO SERVICE (SDARS) MAY HAVE NO AUDIO ON START-UP
JTB00496NAS12017-04-19. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL® TOUCH PRO™ FEATURES MAY NOT OPERATE AS EXPECTED: • DELAYED INCONTROL® TOUCH PRO™ SYSTEM START-UP • BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) • LIVE APPLICATIONS NOT OPERATING • ALL CLOCKS DISPLAY ONE HOUR AHEAD OF THE CORRECT TIME • NAVIGATION ROUTE IS LOST WHEN THE VEHICLE IS SHUTDOWN • A LICENSE EXPIRED MESSAGE DISPLAYED (VEHICLES NOT EQUIPPED WITH CONNECTED SERVICES ONLY) • PARKING AID SYSTEM VOLUME CANNOT BE ADJUSTED • SATELLITE DIGITAL AUDIO RADIO SERVICE (SDARS) MAY HAVE NO AUDIO ON START-UP
SSM728232017-04-19. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. ISSUE: CUSTOMER MAY EXPERIENCE MORE THAN ONE OF THE FOLLOWING ISSUE IN THE OPERATION OF THEIR CD: CD WON’T EJECT, INCORRECT ORDER OF RIPPED CD TRACKS, INTERMITTENT RIPPING ISSUES, TRACK SKIPPING, NO DISK SHOWN WHILE ATTEMPTING TO EJECT, CAN’T READ CD
SSM728112017-04-19. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:SOFTWARE. ISSUE: THE TOUCH SCREEN IS INOPERATIVE WITH A POP-UP MESSAGE ‘INPUT THE PIN CODE”. IT WILL ALSO NOT BE POSSIBLE TO OPEN THE LUGGAGE/TAILGATE AND THE GLOVE BOX.
SSM724862017-04-10. Service bulletin. ELECTRICAL SYSTEM:IGNITION; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. "ISSUE: CUSTOMERS MAY REPORT WHILST PRESSING THE AUTO STOP/START BUTTON IN THEIR VEHICLE, A WARNING MESSAGE MAY BE DISPLAYED IN THE INSTRUMENT CLUSTER - AUTO STOP/START NOT AVAILABLE. DTC B12CD-87 WILL BE LOGGED IN THE GATEWAY MODULE GWM). CAUSE: THE IGNITION LIVE INPUT INTO THE VEHICLE QUALITY MODULE (VQM), MAY HAVE A POOR CONNECTION, AND/OR NO LIN CIRCUIT BETWEEN THE VQM & GWM."
SSM725572017-04-07. Service bulletin. COMMUNICATION; ELECTRICAL SYSTEM:SOFTWARE. "WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE FK72-19H440 - BE FK72-19H440 - AF FK72-19H440 - BF SDD CANNOT COMMUNICATE WITH THE RFA. THIS WILL BE DISPLAYED AS A RED X FOR THE RFA IN THE SDD VEHICLE SPECIFICATION SCREEN. CAUSE: THE NEW RFA MODULE SUPPLIED IS MANUFACTURED WITH PRE-FLASHED SOFTWARE FOR ‘DUAL CAN’ VEHICLES. THESE VEHICLES ARE ‘MULTICAN’ AND NOT ‘DUAL CAN’ AND WILL NOT COMMUNICATE WITH SDD FOR PROGRAMMING OR UPDATE WITHOUT COMPLETING THE ACTION INSTRUCTIONS DETAILED BELOW."
SSM725552017-04-07. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE. "ISSUE: DURING THE PRE-DELIVERY INSPECTION, THE APPLICATION ‘INCONTROL TOUCH PRO NAVIGATION MAP UPDATE’ IS REQUIRED TO BE COMPLETED USING SYMPTOM DRIVEN DIAGNOSTICS (SDD). WHEN THE APPLICATION IS LAUNCHED, THE USER IS PRESENTED WITH AN ON SCREEN MESSAGE INSTRUCTING THEM TO VISIT A WEBSITE TO DOWNLOAD MAP SOFTWARE. THE WEBSITE DISPLAYED ON SDD IS INCORRECT. ‘WWW.NAVIGATION.COM/JAGUAR’ = INCORRECT WEBSITE ACTION: PLEASE REVIEW THE RELEVANT SERVICE BULLETINS FOR INCONTROL TOUCH PRO MAP INSTALLATION INSTRUCTIONS AND LINKS TO HERE ONLINE DEALER ORDER CENTER (DOC). : USA : 6-285USA (JBN/PRODUCT SUPPORT/• WORKSHOP ADMIN.) • CAN : JLRCS-1511.02 FULL DETAILS OF THE INCONTROL TOUCH PRO MAP INSTALLATION ARE AVAILABLE IN TOPIX WORKSHOP MANUAL 101-01:PRE-DELIVERY INSPECTION MANUAL. THE APPLICATION WILL BE AMENDED TO DISPLAY THE CORRECT WEBSITES THIS SSM WILL BE UPDATED WHEN THE SDD SOFTWARE LEVEL AND RELEASE DATE ARE KNOWN."
SSM725032017-04-07. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. "ISSUED DEC 2015. ISSUE THE TELEMATICS MODULE (TCU) CANNOT BE ACTIVATED AT PDI. CAUSE IF A VEHICLE HAS BOTH A TCU AND WI-FI, AND IF WI-FI IS TURNED ON, THE PDI PROCESS WILL ATTEMPT TO USE THE PERSONAL SIMS CARD (PSIM) FOR CONNECTIVITY TO BACKEND SERVICES. THIS WILL AFFECT ACTIVATION."
SSM725912017-04-07. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). "ISSUE. GPS ANTENNA IS BEING REPLACED AND IS NO FAULT FOUND WHEN TESTED BY SUPPLIER GEN2.1 SYSTEMS FITTED TO XJ AND XF CURRENT CAR POSITION INDICATOR WILL NOT LOCK ONTO CORRECT LOCATION ON MAP. NAVIGATION WILL DISPLAY 'GPS' ICON WHEN IN NAVIGATION SPLIT SCREEN. THIS INDICATES GPS NOT AVAILABLE."
SSM725832017-04-07. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. "ISSUE DURING THE PDI PROCESS, AFTER THE VIN NUMBER HAS BEEN ENTERED ON THE ""HERE"" WEBSITE FOR NAVIGATION MAP INSTALLATION A MESSAGE APPEARS IN RED IN THE ""ADD VEHICLE"" SECTION AND SAYS ""THE ENTERED VIN CANNOT BE FOUND IN THE DATABASE. ENSURE THE ENTERED VIN IS CORRECT AND THE VEHICLE IS ELIGIBLE FOR MAP ACTIVATION AND DOWNLOAD. CAUSE IT DATABASE ISSUE"
JTB00460NAS12017-04-07. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:SOFTWARE. "SITUATION: THE VEHICLE MAY LOCK WITH BOTH KEYS IN THE VEHICLE WHEN OPERATING THE EXTERIOR HANDLE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ISSUE WITH THE REMOTE FUNCTION ACTUATOR (RFA)."
SSM726572017-04-06. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. INCONTROL TOUCH PRO MAP DOWNLOAD TO INFOTAINMENT MASTER CONTROLLER WILL NOT COMPLETE PROCESS

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.