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Service bulletin SSM72503

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10097051
Published by NHTSA2017-04-07
Manufacturer's numberSSM72503
Manufacturer's date2015-11-05
NHTSA componentELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

"ISSUED DEC 2015. ISSUE THE TELEMATICS MODULE (TCU) CANNOT BE ACTIVATED AT PDI. CAUSE IF A VEHICLE HAS BOTH A TCU AND WI-FI, AND IF WI-FI IS TURNED ON, THE PDI PROCESS WILL ATTEMPT TO USE THE PERSONAL SIMS CARD (PSIM) FOR CONNECTIVITY TO BACKEND SERVICES. THIS WILL AFFECT ACTIVATION."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Software

Vehicles listed
JAGUAR F-TYPE2016
JAGUAR XF2016
JAGUAR XJ2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
DVD139012023-02-06. Service bulletin. SDD Updates
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DVD136-12023-02-06. Service bulletin. the DVD software update
SSM700582022-12-12. Service bulletin. Diagnostic Software Hardware
SSM69558-22022-12-12. Service bulletin. Navigation errors or freezing on the `Initalization` screen
SSM69518-22022-12-12. Service bulletin. Unable to save navigation co-ordinates
SSM758562022-10-07. Service bulletin. UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
DVD140-002022-07-25. Service bulletin. Software Update.
SFCC_NOV2021_252021-12-07. Service bulletin. Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard