Service bulletin SSM72555
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10097058 |
| Published by NHTSA | 2017-04-07 |
| Manufacturer's number | SSM72555 |
| Manufacturer's date | 2015-12-17 |
| NHTSA component | EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE |
NHTSA's summary
"ISSUE: DURING THE PRE-DELIVERY INSPECTION, THE APPLICATION ‘INCONTROL TOUCH PRO NAVIGATION MAP UPDATE’ IS REQUIRED TO BE COMPLETED USING SYMPTOM DRIVEN DIAGNOSTICS (SDD). WHEN THE APPLICATION IS LAUNCHED, THE USER IS PRESENTED WITH AN ON SCREEN MESSAGE INSTRUCTING THEM TO VISIT A WEBSITE TO DOWNLOAD MAP SOFTWARE. THE WEBSITE DISPLAYED ON SDD IS INCORRECT. ‘WWW.NAVIGATION.COM/JAGUAR’ = INCORRECT WEBSITE ACTION: PLEASE REVIEW THE RELEVANT SERVICE BULLETINS FOR INCONTROL TOUCH PRO MAP INSTALLATION INSTRUCTIONS AND LINKS TO HERE ONLINE DEALER ORDER CENTER (DOC). : USA : 6-285USA (JBN/PRODUCT SUPPORT/• WORKSHOP ADMIN.) • CAN : JLRCS-1511.02 FULL DETAILS OF THE INCONTROL TOUCH PRO MAP INSTALLATION ARE AVAILABLE IN TOPIX WORKSHOP MANUAL 101-01:PRE-DELIVERY INSPECTION MANUAL. THE APPLICATION WILL BE AMENDED TO DISPLAY THE CORRECT WEBSITES THIS SSM WILL BE UPDATED WHEN THE SDD SOFTWARE LEVEL AND RELEASE DATE ARE KNOWN."
The document
No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.
Components
Electrical system, Equipment and accessories, Software
| JAGUAR XJ | 2016 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| DVD13901 | 2023-02-06. Service bulletin. SDD Updates |
|---|---|
| DVD13707 | 2023-02-06. Service bulletin. DVD software update |
| SSM70058 | 2022-12-12. Service bulletin. Diagnostic Software Hardware |
| SSM69558-2 | 2022-12-12. Service bulletin. Navigation errors or freezing on the `Initalization` screen |
| SSM69518-2 | 2022-12-12. Service bulletin. Unable to save navigation co-ordinates |
| DVD140-00 | 2022-07-25. Service bulletin. Software Update. |
| SFCC_NOV2021_25 | 2021-12-07. Service bulletin. Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard |
| K437NAS1 | 2021-06-07. Service bulletin. Incontrol touch pro phase 2.5 software update. |
| JTB00593NAS2 | 2021-03-08. Service bulletin. In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message capability to the InControl® Touch Pro? system. ? Navigation screen supports switching between 'Night' and 'Day' mode. ? User able to synchronize the locations between the InControl Application (ICA) and the vehicle navigation system. ? Improved Bluetooth® connectivity. ? 'Camera System Not Available, Consult Your Dealer' pop-up message displayed when selecting reverse (R). ? Screen blank when restarting the vehicle after an immediate shut-down |
| SFCC Jul20_26 | 2020-08-07. Service bulletin. 20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements |