WenmarOpen by Wenmar Pro

Service bulletins for the 2014 Jaguar XJ

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

625 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
SSM743042019-03-25. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL; EQUIPMENT. After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth® Voice commands no longer work
JTB00650NAS12018-11-13. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; STEERING. The steering wheel control switches and/or paddle shifters may not function as expected and lead to one or more of the following features not functioning as expected: ? Paddle shifters do not operate ? Steering wheel audio volume controls will not adjust the audio volume ? The radio 'seek' buttons do not operate ? Operation of the audio volume controls may cause the radio station to change ? InControl slow to operate (blank Touchscreen and then the Jaguar logo will appear) ? DTC (Diagnostic Trouble Code) B1D21-13 and U2013-02 may be stored
SSM740482018-11-13. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL. Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
SSM740602018-11-13. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnostic commands or smart key remote operation.
SSM71538.2 Attac2018-10-29. Service bulletin. EQUIPMENT. Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538.2 Attac2018-10-29. Service bulletin. EQUIPMENT. Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538.22018-10-29. Service bulletin. EQUIPMENT. Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538.1 Attac2018-10-29. Service bulletin. EQUIPMENT. Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538.1 Attac2018-10-29. Service bulletin. EQUIPMENT. Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538.12018-10-29. Service bulletin. EQUIPMENT. Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538 Attachm2018-10-29. Service bulletin. EQUIPMENT. Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538 Attachm2018-10-29. Service bulletin. EQUIPMENT. Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM715382018-10-29. Service bulletin. EQUIPMENT. Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM740482018-10-22. Service bulletin. EQUIPMENT:ELECTRICAL. Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
SFCC_09AUG18_REV2018-10-22. Service bulletin. EQUIPMENT. SIM card activation issues
SFCC_09AUG18_REV2018-10-22. Service bulletin. EQUIPMENT. InControl Touch Pro phase 4 customer letter
SSM739302018-07-16. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control.
SSM734622018-06-18. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Issue: 1/ When the iPhone is connected to Bluetooth, the user gets an incoming call. The user will not be able to hear the callers voice. In order to hear the voice the user has to go to the phone screen options and select the vehicle phone tab and ensure it is checked. 2/The iPhone disconnects during or after phone calls.
SSM723072018-06-18. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Issue: The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage can also occur when ACC is not being used.
SSM737932018-06-11. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice output such as spoken navigation guidance is inoperative.
SSM737982018-06-11. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
SFCC_08MAR182018-04-23. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Jaguar Land Rover Shop Foreman Conference Call
SFCC_14DEC172018-01-29. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Presentation from Dealer Shop Foreman Conference Call
SSM735112018-01-29. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Issue: Jaguar headlining cleaning products
SSM737002018-01-29. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles are routinely updated to NGI 17C. (Note below reference urgent vehicles only.)

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.