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Service bulletin JTB00650NAS1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10148537
Published by NHTSA2018-11-13
Manufacturer's numberJTB00650NAS1
Manufacturer's date2018-09-17
NHTSA componentELECTRICAL SYSTEM; EQUIPMENT; STEERING

NHTSA's summary

The steering wheel control switches and/or paddle shifters may not function as expected and lead to one or more of the following features not functioning as expected: ? Paddle shifters do not operate ? Steering wheel audio volume controls will not adjust the audio volume ? The radio 'seek' buttons do not operate ? Operation of the audio volume controls may cause the radio station to change ? InControl slow to operate (blank Touchscreen and then the Jaguar logo will appear) ? DTC (Diagnostic Trouble Code) B1D21-13 and U2013-02 may be stored

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Steering

Trouble codes named

B1D21, U2013

Vehicles listed
JAGUAR F-TYPE2014, 2015
JAGUAR XJ2012, 2013, 2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
19V3260002019-04-25. AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION; SEAT BELTS; ELECTRICAL SYSTEM:WIRING
14V7140002014-11-07. ELECTRICAL SYSTEM:WIRING
14V6730002014-10-27. ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
20143292014-08-06. Accessories
14V2920002014-06-02. ELECTRICAL SYSTEM:SOFTWARE
14V1230002014-03-14. EQUIPMENT:OTHER:LABELS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM76314 - 25APR252025-05-05. Other. Telematic TCU2 Module 2015-2017MY No Longer Available
TUCC_APR2025_182025-05-05. Other. Leaking windshield that caused the water ingress on the electrical component.
SSM760232023-07-11. Service bulletin. JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
SSM720222023-02-06. Service bulletin. Seat Module DTC diagnostic help - Seats not moving in one direction
SSM720122023-02-06. Service bulletin. Incorrect diagnosis of Bluetooth connectivity
SSM719982023-02-06. Service bulletin. Apple iOS8, iPhone 6 and 6 Plus issue affecting phone operation
SSM719742023-02-06. Service bulletin. Diagnosing the BMS when DTC B11DB-87 is logged.
SSM719632023-02-06. Service bulletin. Front to rear power cable detachment from the through panel stud
SSM71951Attachme2023-02-06. Service bulletin. Coupe Parcel Shelf Tick Noise, Opening / Closing Hatch.
SSM71951Attachme2023-02-06. Service bulletin. Coupe Parcel Shelf Tick Noise, Opening / Closing Hatch.