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Service bulletin SSM76023

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10239049
Published by NHTSA2023-07-11
Manufacturer's numberSSM76023
Manufacturer's date2023-06-26
NHTSA componentCOMMUNICATION:MANUFACTURER TELEMATICS; ELECTRICAL SYSTEM

NHTSA's summary

JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
JAGUAR E-PACE2018, 2019, 2020, 2021, 2022, 2023, 2024
JAGUAR F-PACE2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
JAGUAR F-TYPE2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
JAGUAR I-PACE2019, 2020, 2021, 2022, 2023, 2024
JAGUAR XE2017, 2018, 2019, 2020, 2021
JAGUAR XE2022 to 2023
JAGUAR XF2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V5990002026-09-17. ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER
26V2480002026-04-17. ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER
26V0670002026-02-05. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
25V0170002025-01-16. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
24V9270002024-12-12. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
24V6330002024-08-23. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
24V1830002024-03-07. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
24V0860002024-02-08. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
24V0850002024-02-08. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
23V7090002023-10-19. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
H474 Jaguar 20MAR262026-04-07. Other. Software Over The Air (SOTA) updates are failing to complete
SSM76412 - 10MAR262026-04-06. Other. Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
TUCC_FEB2026_352026-03-04. Other. There is a concern with the 48Volt charging system(DC/DC) with the vehicle.
TUCC_FEB2026_342026-03-04. Other. There is a concern/fault with the 48Volt MHEV system.
TUCC_FEB2026_332026-03-04. Other. 12V STARTUP BATTERY FLAT - MILD HYBRID ELECTRIC VEHICLE (MHEV)
252602.027 - 12FEB262026-03-04. Service bulletin. Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge.
TUCC_JAN2026_252026-02-06. Other. There is a concern with the 48Volt charging system(DC/DC) with the vehicle.
TUCC_DEC2025_392026-01-08. Other. A battery warning light on and or electrical system failure message is displayed on instrument cluster.
H537 UPS0525-2 11AUG252025-09-03. Service bulletin. Electric Power Assisted Steering (EPAS) wiring harness junction box may become corroded over time.
TUCC_JUL2025_322025-08-07. Other. Passive Entry doesn't respond intermittently to access car. Have to use key buttons to get in.