Service bulletins for the 2020 Infiniti QX50
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
154 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
| PC714 2020 QX50 | 2019-11-08. Service bulletin. UNKNOWN OR OTHER. American Automobile Labeling Act (AALA) Labels Retailer Inventory ***** Campaign Summary ***** INFINITI is conducting a Quality Action for retailers to replace the American Automobile Labeling Act (AALA) labels. The AALA label on affected vehicles was inadvertently printed with incorrect transmission manufacturing location and percentage breakdown of parts content by country. Affected vehicles are not subject to stop sale and are either currently in retailer inventory or assigned and in transit to the retailer. In the interest of client satisfaction, INFINITI requests retailers to apply the replacement label on the affected vehicles prior to retail sale. ***** What Retailers Should Do ***** 1. Verify if vehicles currently in new retailer’s inventory are affected by this quality action using Service Comm or DBS National Service History – Open Campaign I.D. PC714. • - New vehicles in retailer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). • - Refer to IPSB 15-286 for additional information • - Please continue to check newly arriving inventory for campaign applicability. 2. Use the attached procedure to remedy vehicles affected by this quality action. 3. The service department should submit the applicable warranty claim for the action(s) performed so it can be closed on Service Comm and release the vehicle. 4. Retailers will receive one (1) label for every affected vehicle in retailer inventory via USPS. Labels will be sent to the Service Managers attention. If replacement labels are needed, please send your request to: CampaignAnnouncements@nissan-usa.com along with your retailer name, address, VIN, contact name and phone number. • - Labels will be mailed beginning October 23, 2019 and should arrive no later than October 25, 2019. |
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| ITB19-030 | 2019-11-07. Service bulletin. EQUIPMENT. AV CONTROL UNIT INFORMATION SERVICE INFORMATION The applied vehicles listed above are equipped with a NEW AV control unit that controls the display, audio, Bluetooth®, and navigation systems. This new system uses the AV control unit as the main controller for most functions of the display(s), audio, navigation, and Bluetooth® systems. The display unit(s) only provide input and output to the AV control unit. |
| ITB19-029 | 2019-11-07. Service bulletin. EQUIPMENT. TELEMATICS (IVC) SERVICE INFORMATION See ITB12-011 for models built before those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active Infiniti InTouch Services™ the TCU communicates with the Infiniti Data Center to provide various security and convenience services. This bulletin contains important service procedures that must be performed properly in order to set-up and maintain the telematics system for the Applied Vehicles. • - A table has been provided on the next page that lists the model and year-specific steps required to successfully configure a TCU after it has been replaced. • - A check OFF sheet has been provided on page 13 to print and check off steps as they are performed. Please staple the completed Check OFF Sheet to the repair order. |
| ITB19-024 | 2019-10-08. Service bulletin. SEATS; ELECTRICAL SYSTEM; AIR BAGS. DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (OCS) control unit using the ODS Analysis tool software. • Refer to SERVICE PROCEDURE on the next page. HINT: “OCS” may also be referred to as “ODS”. 2. Perform “75-zero RESET”. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.