Service bulletin PC714 2020 QX50

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

American Automobile Labeling Act (AALA) Labels Retailer Inventory ***** Campaign Summary ***** INFINITI is conducting a Quality Action for retailers to replace the American Automobile Labeling Act (AALA) labels. The AALA label on affected vehicles was inadvertently printed with incorrect transmission manufacturing location and percentage breakdown of parts content by country. Affected vehicles are not subject to stop sale and are either currently in retailer inventory or assigned and in transit to the retailer. In the interest of client satisfaction, INFINITI requests retailers to apply the replacement label on the affected vehicles prior to retail sale. ***** What Retailers Should Do ***** 1. Verify if vehicles currently in new retailer’s inventory are affected by this quality action using Service Comm or DBS National Service History – Open Campaign I.D. PC714. • - New vehicles in retailer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). • - Refer to IPSB 15-286 for additional information • - Please continue to check newly arriving inventory for campaign applicability. 2. Use the attached procedure to remedy vehicles affected by this quality action. 3. The service department should submit the applicable warranty claim for the action(s) performed so it can be closed on Service Comm and release the vehicle. 4. Retailers will receive one (1) label for every affected vehicle in retailer inventory via USPS. Labels will be sent to the Service Managers attention. If replacement labels are needed, please send your request to: CampaignAnnouncements@nissan-usa.com along with your retailer name, address, VIN, contact name and phone number. • - Labels will be mailed beginning October 23, 2019 and should arrive no later than October 25, 2019.

The document

• NHTSA's copy of the document (PDF)
• If that address does not open, try this one

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Listing a model year does not mean every vehicle of it is concerned: the document says which.

• Bulletins for another vehicle
• Report an error on this page
• Report an error by email