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Service bulletins for the 2019 Infiniti QX50

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

172 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
ITB18-0282018-09-17. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM. 2019 QX50; MIL ON WITH DTC P0606 IF YOU CONFIRM The MIL is ON with DTC P0606 (CONTROL MODULE [control module processor]) stored. ACTION 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working on. 2. If this bulletin applies, reprogram the ECM.
ITB13-044f2018-09-17. Service bulletin. FUEL SYSTEM, GASOLINE. ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure has been updated. Please discard previous versions of this bulletin.
ITB13-035c2018-09-17. Service bulletin. EQUIPMENT; POWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION. CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES and SERVICE INFORMATION sections have been revised. No other changes have been made. Please discard all previous versions of this bulletin.
ITB01-024e2018-09-17. Service bulletin. EQUIPMENT. NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
USA 2019 QX50 PG2018-09-17. Service bulletin. VISIBILITY:SUN/MOON ROOF ASSEMBLY. 2019 QX50 PGF Film Removal ? Supplemental Information This bulletin applies only to vehicles equipped with a panoramic moonroof. What Retailers Should Do: This information applies to 2019 QX50 equipped with a panoramic moonroof only. In reference to bulletin ITB01-024e, there is a clear protective tape on the right and left moonroof trim finishers which also should be removed during the PGF removal process. If this action has not been completed on vehicles in retailer inventory, please perform this action immediately to ensure easy removal and avoid trim damage. Key points: Use a tool that will not scratch the surface of the finishers or surrounding areas of the vehicle to peel the edge of the film back, then remove the film from the entire surface of the right and left trim.
P83152018-08-20. Service bulletin. FUEL SYSTEM, GASOLINE. CAMPAIGN BULLETIN Fuel Injector Replacement Retailer Inventory. Retailer Announcement ***** INFINITI is conducting a quality action to replace the high pressure fuel injectors on 53 specific MY 2019 INFINITI QX50 (J55) vehicles in new inventory. A misfire condition may occur due to insufficient fuel volume injection resulting in malfunction indicator light (MIL) illumination. Affected vehicles are not subject to stop sale and are either currently in retailer inventory or assigned and in transit to the retailer. INFINITI requests retailers to remedy all affected inventory vehicles prior to sale to ensure client satisfaction. What Retailers Should Do ***** PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles are affected by this client satisfaction initiative using Service Comm or DBS National Service History ? Open Campaign I.D. P8315 - New vehicles in retailer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). - Refer to IPSB 15-286 for additional information - Please continue to check newly arriving inventory for campaign applicability. 2. Use the attached procedure to replace the high pressure fuel injectors. - INFINITI has developed an automatic parts shipment to provide affected retailers with enough parts to repair their affected inventory plus any affected INFINITI Courtesy Vehicles (ICV). Parts will begin arriving at retailers by Tuesday, July 24, 2018. 3. The service department should submit the applicable warranty claim for the action performed so it can be closed on Service Comm and release the vehicle. ***** Retailer Responsibility ***** It is the retailer?s responsibility to check Service Comm or DBS National Service History ? Open Campaign using the appropriate campaign I.D for the inspection status on each affected vehicle currently in new vehicle inventory. Thank you for your prompt attention to this matter and we apologize for any inconvenience this may have caused.
PC6212018-06-18. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; VISIBILITY:WINDSHIELD WIPER/WASHER. Washer Fluid Retailer Inventory ***** Retailer Announcement ***** INFINITI is conducting a quality action to adjust the windshield washer fluid mixture on 1,151 specific MY 2019 INFINITI QX50 (J55) vehicles. The windshield washer mixture concentrate does not meet INFINITI specifications. Because the windshield washer fluid does not meet INFINITI specifications, retailers should complete 100% of these adjustments prior to sale to help maintain our commitment to the highest levels of quality and owner satisfaction. ***** What Retailers Should Do ***** PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles are affected by this client satisfaction initiative using Service Comm or DBS National Service History ? Open Campaign I.D. PC621 - New vehicles in retailer inventory can also be identified through the attached VIN list or by using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). - Refer to IPSB 15-286 for additional information - Please continue to check newly arriving inventory for campaign applicability. 2. Use the attached procedure to adjust the washer fluid mixture. 3. The service department should submit the applicable warranty claim for the action performed so it can be closed on Service Comm and release the vehicle. ***** Retailer Responsibility ***** It is the retailer?s responsibility to check Service Comm or DBS National Service History ? Open Campaign using the appropriate campaign I.D for the inspection status on each affected vehicle currently in new vehicle inventory. Thank you for your prompt attention to this matter and we apologize for any inconvenience this may have caused.
ITB18-0212018-06-18. Service bulletin. STEERING; ELECTRICAL SYSTEM. DAST CALIBRATION (MODE1) INCOMPLETE OR C13E9-00/C13EB-00 UNABLE TO ERASE This bulletin applies only to vehicles equipped with Direct Adaptive Steering (DAST). SERVICE INFORMATION This bulletin has information for two services for which a technician may need additional help: - While performing DAST CALIBRATION (MODE1), the calibration may stop or will not start. - DTC C13E9-00 (BOOTING ANGLE PROCESSING) and C13EB-00 (BOOTING ANGLE PROCESSING) are stored and cannot be erased. The above conditions may indicate that DAST CALIBRATION (MODE1) was not performed correctly or was not completed correctly. Use the SERVICE PROCEDURE in this bulletin as an aid to correctly perform and complete DAST CALIBRATION MODE 1. NOTE: - The SERVICE PROCEDURE in this bulletin does not contain all of the required steps. - The Electronic Service Manual (ESM) must be used together with this bulletin. - This bulletin contains additional clarification as an aid to perform DAST CALIBRATION MODE 1.
ITB18-0202018-06-18. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. 2019 QX50; SERVICE INFORMATION FOR DTC P11AB SERVICE INFORMATION The Applied Vehicle has a Diagnostic Trouble Code (DTC) that can be stored if power is interrupted to the Variable Compression Ratio Control Module Circuit under certain conditions. DTC P11AB ? (VCR control module circuit) can be stored if: - 12 volt power is interrupted while the ignition is ON, or up to 3 minutes after the ignition was turned OFF - Refer to the Electronic Service Manual (ESM). Search precautions for removing battery in Title Search for further information. - Vehicle battery has low voltage - Vehicle battery is incorrectly disconnected - Refer to the ESM. Search precautions for removing battery in Title Search for further information. - ECU is disconnected before properly disconnecting the 12 volt battery In these cases DTC P11AB will be accompanied by other DTCs related to low voltage or connection codes. If P11AB is stored during one of the above conditions, with DTCs that are related to low voltage or connection issues, P11AB and related DTCs can be erased with no further action. NOTE: If DTC P11AB is stored by itself, refer to the ESM for further diagnostic information.
ITB18-0192018-06-18. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. 2019 QX50; AWD BADGE SERVICE INFORMATION The AWD badge is installed from the factory ONLY on vehicles produced AFTER the build date shown below. NOTE: If any customer/retailer would like to retrofit an existing unit it would be at their discretion, and not a warrantable item.
ITB18-014a2018-06-18. Service bulletin. EQUIPMENT; ENGINE. 2019 QX50; MIL ON WITH ?CODE_200400? OR ?CODE_001200? STORED This bulletin has been amended throughout. Discard all previous versions of this bulletin.
ITB18-0172018-05-21. Service bulletin. EQUIPMENT. 2019 QX50; CENTER CONSOLE SLIDING SHUTTER INFORMATION SERVICE INFORMATION The 2019 QX50 comes from the factory with an instructional label on the sliding shutter that covers the center console cup holders (see Figure 1). This label is installed to provide instructions on how to operate the sliding shutter. DO NOT remove this label during PDI or while the vehicle is in retailer inventory. Leave this label attached. The vehicle owner can remove this label after they read and understand the slide operation. NOTE: The Infiniti New Vehicle Limited Warranty does not cover incidents due to lack of vehicle maintenance and/or physical damage. Refer to the Assurance Products Resource Manual (APRM) for guidelines on warranty coverage. The vehicle owner's manual contains the complete details regarding the limited warranty. Refer to the next page for additional sliding shutter information.
ITB18-0162018-05-21. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. 2019 QX50; BATTERY TESTING WITH DSS-5000 VIN BARCODE WILL NOT SCAN SERVICE INFORMATION When testing the battery on an early production 2019 QX50 with the DSS-5000, the VIN barcode may not scan into the battery information screen. If this should occur, use the Edit Battery Information screen to manually enter each field. Make sure to use the following values: - Battery Type: Enhanced Flooded - Battery Rating: 720
ITB18-0142018-05-21. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING. 2019 QX50; MIL ON WITH ?CODE_200400? STORED SERVICE INFORMATION If the MIL is ON and CONSULT-III plus (C-III plus) shows ?CODE_200400? (Figure 1) stored under engine, perform the Electronic Service Manual (ESM) diagnostic for DTC P2004 (SWIRL CONT/V (B1)). - C-III plus will be updated/corrected at a later date.
ITB12-011k2018-05-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bulletin.
ITB11-005d2018-05-14. Service bulletin. WHEELS; ELECTRONIC STABILITY CONTROL (ESC). WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
ITB03-051L2018-05-14. Service bulletin. EXTERIOR LIGHTING:HEADLIGHTS. HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
IPSB17-1302018-05-14. Service bulletin. EQUIPMENT. DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN list loaded into DBS for INFINITI and Nissan vehicles. The following personnel will have access to this tool: - Retailer: Executive Managers, Service Managers, and/or Service Directors - Regions: Regional Aftersales Manager (RAM), Area General Manager (AGM), Fixed Operations Manager (FOM), Regional Service Operation Managers (RSOM), and Retailer Technical Specialist (DTS) The VINS can be loaded individually or up to 10,000 VINs at a time. If you have more than 10,000 VINs, each incremental VIN file of 10,000 or less VINs will need to be loaded prior to selecting the Check For Open Campaigns option. The report can be viewed on screen or exported to Microsoft Excel and will identify the following for each VIN loaded into the tool: - Open Campaigns (ID and description) - Model Code, Model, and Model Year - Current Repair Status Blank: Repair order (RO) has not been opened yet Unrepaired: RO has been opened for the campaign, but not closed or submitted o Repaired: RO for the campaign has been closed and a warranty claim has been submitted - Current Claim Status o Blank: RO still open o Unsubmitted: A warranty claim for the campaign repair has not been submitted o Submitted: A RO has been closed and a campaign warranty claim has been submitted for payment o Suspended: The campaign warranty claim has suspended for one or more errors o Rejected: The campaign warranty claim has been denied for some reason (by retailer or NNA) o Paid: A campaign warranty claim has been submitted and paid by NNA, but the vehicle has not yet been removed from the NNA open campaign vehicle table - Stop Sale Applicability - Parts Restriction Applicability (If restricted, SVC order must be used to acquire parts)
ITB18-005a2018-05-07. Service bulletin. SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT; SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT; VEHICLE SPEED CONTROL:CRUISE CONTROL. ADAS SYSTEM DTC C1A03, C1A04, AND/OR C1B01 SERVICE INFORMATION This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
ITB13-052b2018-05-07. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ENGINE. INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.
ITB13-026h2018-03-26. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
ITB09-015h2017-10-15. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.