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Service bulletin ITB11-005d

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10136642
Published by NHTSA2018-05-14
Manufacturer's numberITB11-005d
Manufacturer's date2018-03-23
NHTSA componentWHEELS; ELECTRONIC STABILITY CONTROL (ESC)

NHTSA's summary

WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Wheels

Vehicles listed
INFINITI EX352011, 2012, 2013
INFINITI EX372011 to 2013
INFINITI FX2011
INFINITI FX352011
INFINITI FX352012
INFINITI FX352013
INFINITI FX372011 to 2012
INFINITI FX372013
INFINITI FX502011, 2012, 2013
INFINITI G252011, 2012
INFINITI G252013
INFINITI G352011 to 2013
INFINITI G372011, 2012, 2013
INFINITI G372014 to 2015
INFINITI JX2013
INFINITI JX352013
INFINITI M2011 to 2012
INFINITI M35 HYBRID2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
INFINITI M35 HYBRID2014
INFINITI M35H (HY51)2012 (the catalog's model; the bulletin names a series or trim of it)
INFINITI M372011, 2012, 2013
INFINITI M37 HYBRID2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
INFINITI M562011, 2012, 2013
INFINITI M56 HYBRID2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
INFINITI Q402015, 2016
INFINITI Q502014, 2015, 2016, 2017, 2018
INFINITI Q50 HYBRID2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
INFINITI Q602014, 2015
INFINITI Q602016
INFINITI Q602017, 2018
INFINITI Q702014, 2015, 2016, 2017, 2018
INFINITI Q70 HYBRID2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
INFINITI QX2011 to 2012
INFINITI QX302017, 2018
INFINITI QX502014, 2015, 2016, 2017
INFINITI QX502018
INFINITI QX502019
INFINITI QX562011, 2012, 2013
INFINITI QX602014, 2015, 2016, 2017, 2018
INFINITI QX60 HYBRID2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
INFINITI QX702014, 2015, 2016, 2017
INFINITI QX802014, 2015, 2016, 2017, 2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
19V6540002019-09-12. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
20150562015-02-09. Wheels
20141622014-05-07. Wheels
14V2290002014-05-02. WHEELS:LUGS/NUTS/BOLTS/STUDS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
ITB23-023A2025-02-25. Service bulletin. AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES: 2015-2024 Q50 (V37) 2015-2018 Q50 Hybrid (HV37) 2017-2022 Q60 (CV37) 2015-2019 Q70 (Y51) 2015-2018 Q70 Hybrid (HY51) 2019-2024 QX50 (J55) 2022-2024 QX55 (FJ55) 2015-2021 QX60 (L50) 2022-2024 QX60 (L51) 2015-2019 QX60 Hybrid (L50H) 2015-2024 QX80 (Z62) SERVICE INFORMATION The AEB system is designed to turn itself OFF during driving conditions (e.g., rain, snow, fog, etc.) that obstruct its sensors. This behavior is normal, and no repairs should be performed. When the AEB system performs an intentional shutdown, the customer may state the following: • The ICC stopped working while driving, • The AEB/FEB warning light is ON, or turned ON, while driving (Figure 1), • The message “Unavailable Front Radar Obstruction” or “Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual” has displayed while driving (Figure 2). AND • DTC C1A16, C1A16-97, C2582, or C2582-97 is the ONLY DTC stored. Figure 1 Figure 2 Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner’s Manual
ITB19-013E2024-06-07. Service bulletin. AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-013D2023-04-04. Service bulletin. AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-067C2023-03-07. Service bulletin. WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-013C2022-02-10. Service bulletin. AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB09063B2021-05-10. Service bulletin. SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Infiniti by request if certain criteria are met. This bulletinlists the criteria and provides an application form for such replacements. See this bulletin for further detail.
ITB13026E2021-05-10. Service bulletin. SERVICE INFORMATION If the Display Control Unit (DCU) needs to be replaced on an Applied Vehicle for any reason, follow the steps in the Service Procedure of this bulletin. See this bulletin for further detail.
ITB160062021-05-10. Service bulletin. SERVICE INFORMATION When diagnosing the front sonar parking sensor for potentially unwanted activation (e.g. sonar activates with no obstacle ahead), inspect the front license plate, front license plate frame and if equipped, the front license plate bracket. See page 2 for example photos. The front sonar parking sensor may activate if: The front license plate is bent outward from its bracket (there is a gap between the license plate and the bracket) OR the front license plate frame is bent or loose and is hanging outward, away from the license plate and/or bracket (there is a gap between the license plate frame and the license plate and/or bracket) OR the bracket is loose and is hanging outward, away from the bumper (there is a gap between the bracket and the bumper). If any of these conditions are found, correct it by removing the gap (straighten the license plate, straighten and/or secure the license plate frame, or secure the bracket, as it applies). - Retest the operation of the front sonar parking sensor. If the issue is not resolved, go to ASIST and the related Electronic Service Manual (ESM) for further diagnosis. See this bulletin for further detail.
P5325OL2021-05-10. Service bulletin. Infiniti is conducting a Voluntary Service Campaign on certain MY 2014-15 Q50 vehicles equipped with Direct Adaptive SteeringTM (DAS) system to update the DAS software to the latest production standards
P53252021-05-10. Service bulletin. Infiniti is conducting a Voluntary Service Campaign on certain MY 2014-15 Q50 vehicles equipped with Direct Adaptive SteeringTM (DAS) system to update the DAS software to the latest production standards