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Service bulletin ITB09-015h

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10119210
Published by NHTSA2017-10-15
Manufacturer's numberITB09-015h
Manufacturer's date2017-07-07
NHTSA componentELECTRICAL SYSTEM:12V/24V/48V BATTERY

NHTSA's summary

12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, 12-volt battery

Vehicles listed
INFINITI EX352007
INFINITI EX352008, 2009, 2010, 2011, 2012, 2013
INFINITI EX372010 to 2013
INFINITI FX352001 to 2002
INFINITI FX352003, 2004, 2005, 2006, 2007, 2008, 2009, 2010
INFINITI FX352011
INFINITI FX352012
INFINITI FX352013
INFINITI FX372010 to 2012
INFINITI FX372013
INFINITI FX452001
INFINITI FX452003, 2004, 2005, 2006, 2007, 2008
INFINITI FX452009
INFINITI FX502009, 2010, 2011, 2012, 2013
INFINITI G201991, 1992, 1993, 1994, 1995, 1996
INFINITI G201997 to 1998
INFINITI G201999, 2000, 2001, 2002
INFINITI G252003 to 2010
INFINITI G252011, 2012
INFINITI G252013
INFINITI G352001 to 2002
INFINITI G352003, 2004, 2005, 2006, 2007, 2008, 2009
INFINITI G352010 to 2013
INFINITI G372003 to 2007
INFINITI G372008, 2009, 2010, 2011, 2012, 2013
INFINITI G372014 to 2015
INFINITI I301995
INFINITI I301996, 1997, 1998, 1999, 2000, 2001
INFINITI I302002 to 2004
INFINITI I352000 to 2001
INFINITI I352002, 2003, 2004
INFINITI J301991 to 1992
INFINITI J301993, 1994, 1995, 1996, 1997
INFINITI J302000 to 2009
INFINITI JX2013
INFINITI JX352013
INFINITI M301991, 1992
INFINITI M301993 to 1996
INFINITI M352001 to 2005
INFINITI M352006, 2007, 2008, 2009, 2010
INFINITI M35 HYBRID2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
INFINITI M35 HYBRID2014
INFINITI M372011, 2012, 2013
INFINITI M37 HYBRID2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
INFINITI M452001 to 2002
INFINITI M452003, 2004
INFINITI M452005
INFINITI M452006, 2007, 2008, 2009, 2010
INFINITI M562011, 2012, 2013
INFINITI M56 HYBRID2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
INFINITI Q402015, 2016
INFINITI Q451991, 1992, 1993, 1994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006
INFINITI Q502014, 2015, 2016, 2017, 2018, 2019
INFINITI Q50 HYBRID2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
INFINITI Q602014, 2015
INFINITI Q602016
INFINITI Q602017, 2018
INFINITI Q702014, 2015, 2016, 2017, 2018, 2019
INFINITI Q70 HYBRID2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
INFINITI QX2011 to 2012
INFINITI QX302017, 2018
INFINITI QX41997, 1998, 1999, 2000, 2001, 2002, 2003
INFINITI QX42004 to 2009
INFINITI QX502014, 2015, 2016, 2017
INFINITI QX502018
INFINITI QX502019
INFINITI QX562001 to 2002
INFINITI QX562004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013
INFINITI QX602014, 2015, 2016, 2017, 2018, 2019
INFINITI QX60 HYBRID2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
INFINITI QX702014, 2015, 2016, 2017
INFINITI QX802014, 2015, 2016, 2017, 2018, 2019
INFINITI rQ50 HYBRID2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
ITB22-0062022-03-12. Service bulletin. BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehicle’s 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle, or turning the ignition ON, while using the high amperage quick charge could potentially damage the fuel pump control module. • Only turn the ignition ON when either the ESM or a technical service bulletin service procedure states to do so, and only while using a battery maintainer or smart charger set to reflash mode, or a similar setting. • Battery voltage should not exceed 16V during a reprograming operation.
ITB-09-0202009-08-07. Service bulletin. INFINITI: ELECTRONIC CONTROL UNIT DAMAGE CAN RESULT FROM IMPROPER BATTERY CONNECTION. THE BATTERY IS REQUIRED TO STAY CONNECTED WHEN THE ENGINE IS RUNNING. NO MODEL YEARS LISTED. *PE
ITB020552002-10-29. Service bulletin. INFORMATION ON COUPE BATTERY SERVICE PRECAUTIONS. *TT