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Service bulletins for the 2013 Infiniti JX35

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

181 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
ITB17-0072017-10-25. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies to vehcile equipped with navigation systems only. SERVICE INFORMATION On February 26, 2016 Infiniti announced that it was sending a reminder notification to clients affected by AT&T?s planned discontinuation of the 2G cellular network. In June 2016, Infiniti communicated instructions to retailers to update new vehicles in their inventory with 3G compatible telematics control units. At this time, Infiniti is beginning the process of making 3G compatible hardware available to owners of affected vehicles as identified above. This upgrade may require an owner to make a co-payment in order to receive the 3G hardware update. Please refer to the Claims Information below to determine if an owner co-pay is required. This client satisfaction initiative includes both the hardware upgrade and a complimentary one-year subscription to Infiniti Connection Plus telematics service; this does not apply to PC454 (see page 2 for details). You MUST use Service Comm to confirm bulletin Applicability. NOTE: - Vehicle eligibility will be viewed on the second page of Service Comm. This activity is not displayed on the main page of Service Comm because it is optional for customers to participate. - Vehicles without Navigation are ineligible as they are not equipped with TCUs. Retailer?s Responsibility It is the retailer?s responsibility to check SERVICE COMM using the appropriate Service Comm I.D. for the status on each vehicle falling within the range of this client satisfaction initiative which for any reason enters the service department. If a vehicle subject to this client satisfaction activity was part of a retailer trade, the letter associated with that vehicle should be forwarded to the appropriate retailer for upgrade completion.
ITB16-0482017-10-25. Service bulletin. SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE. VOLUNTARY SERVICE CAMPAIGN 2013 JX35 AND 2014 QX60; CVT INTRODUCTION Infiniti is conducting this voluntary service campaign on certain specific 2013 JX35 and 2014 QX60 vehicles to reprogram the TCM and, if needed, inspect and replace the CVT or CVT control valve. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Infiniti has assigned identification number PC501 to this campaign. This number must appear on all communications and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealer?s inventory.
ITB12-076b2017-10-25. Service bulletin. STRUCTURE:BODY:DOOR. POWER BACK DOOR CALIBRATION The Applied Vehicles in this bulletin have been amended. No other charges have been made. Please discard previous versions of this bulletin.
REVISION 1-PC4512017-10-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. 2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from September 2, 2016 has been revised to include: - The telematics upgrade for 2014-15 Q50 is now available. The procedure and part information has been added to this announcement.. - Second page of Service Comm is not VIN specific, service personnel should check vehicle repair history prior to offering clients an opportunity to upgrade - In lieu of repair history, TCU version can be checked on the information screen (see page 2) Please discard previous versions of this announcement.
ITB16-0472017-10-15. Service bulletin. ENGINE. INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicates an output signal of the ECM is not recognized. - Absent or incorrect ECM signals, that are indicated by corresponding P-codes, may trigger C1130 in the ABS control unit. - Some vehicle features that can be affected by absent or incorrect ECM signals are: - Forward Emergency Braking (FEB) - Intelligent Cruise Control (ICC) - VDC/ABS/TCS
ITB16-040a2017-10-15. Service bulletin. VISIBILITY. 2013 JX35 AND 2014-2015 QX60; DOOR MIRROR WILL NOT RETURN TO SET POSITION AFTER SHIFTING FROM REVERSE TO DRIVE This bulletin has been amended. The Title has been modified, and references to Automatic Drive Positioner have been changed to Seat Control Unit. No other changes have been made. Please discard all previous versions.
ITB13-052a2017-10-15. Service bulletin. ENGINE. INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions.
ITB17-0412017-10-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION INTRODUCTION Infiniti is conducting a Voluntary Service Campaign (in the U.S. ONLY) on certain specific 2013-2016 Infiniti vehicles equipped with 2G Telematics Hardware to disable the 2G Telematics Control Unit (TCU). The 2G cellular service is no longer active in the United States and the subject TCUs are no longer connected to telematics services (Infiniti ConnectTM) and no longer perform any function in the affected vehicles. This campaign is being performed out of abundance of caution to help prevent potential cybersecurity issues. - Applied vehicles equipped with the 2G Telematics Control Unit (TCU) that enter the service department for any reason should have the subject TCU deactivated. This campaign will be performed at no charge to the customer for parts or labor. - For customers interested in the TCU update as opposed to deactivation, please refer to ITB17-007. IDENTIFICATION NUMBER Infiniti has assigned identification number P7331 to this campaign. This number must appear on all communications and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a retailer?s inventory.
ITB16-021a2017-10-15. Service bulletin. STRUCTURE:BODY:TRUNK LID. THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED This bulletin has been amended. The APPLIED VEHICLES and PARTS INFORMATION sections have been revised. No other changes have been made. Please discard previous versions of this bulletin.
ITB14-053a2017-10-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. THUNK SOUND ON FIRST FEW ACCELERATIONS OF THE DAY This bulletin has been amended. Changes have been made throughout. Please discard previous versions of this bulletin.
ITB09-015h2017-10-15. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.
ITB17-0052017-10-15. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL SERVICE INFORMATION The Enhanced Multi-Media Interface Tester (EMMIT) J-51922 is a new special tool that tests the functionality of the following features: Bluetooth o Pairing/Connecting o Phonebook Access Profile o Hands Free Profile (for calls) o Bluetooth Audio test o Message Access Profile (for text messages, if so equipped) USB o Tests USB music playback o Tests USB music browsing capability AUX o Tests AUX Jack playback Use EMMIT to diagnose symptoms related to Bluetooth, USB, and AUX. If EMMIT passes diagnostic tests, the symptom is caused by the customer?s phone and not caused by the AV control unit. DO NOT replace the AV control unit. NOTE: If an AV control unit is replaced for multi-media issues that can be tested with EMMIT, a printed copy of the EMMIT diagnostic results must be included with the returned unit. See page 2 for more information about the EMMIT tool.
ITB12-011h2017-10-12. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please discard all previous versions of this bulletin.
ITB11-005c2017-10-12. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; WHEELS. WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
ITB17-016c2017-09-14. Service bulletin. AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION; EQUIPMENT:ELECTRICAL. 2013 JX35 AND 2014 - 2016 QX60 OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. Pages 15 and 17 have been revised. No other changes have been made. Please discard all previous versions of this bulletin.
ITB17-016b2017-09-14. Service bulletin. EQUIPMENT:ELECTRICAL; AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION. 2013 JX35 AND 2014 - 2016 QX60 OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. The CLAIMS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
ITB17-002b2017-09-14. Service bulletin. ENGINE. INFINITI; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin has been amended. The PARTS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
ITB17-0152017-08-01. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE. NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the vehicle is in the state of Oregon. ACTION Update the Navigation system software using the DVD shown on page 2.
ITB17-002a2017-08-01. Service bulletin. ENGINE. INFINITI; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin does not apply to hybrid vehicles. This bulletin has been amended. The Title has been changed. The PARTS INFORMATION and CLAIMS INFORMATION sections have been amended. Discard previous versions of this bulletin.
ITB15-010c2017-08-01. Service bulletin. POWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION. INFINITI; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin has been amended. The APPLIED VEHICLES section has been revised. Please discard previous versions of this bulletin.
ITB13-055b2017-08-01. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). CVT / TCM CALIBRATION DATA "WRITE" PROCEDURE This bulletin has been amended. APPLIED VEHICLES has been updated. SERVICE INFORMATION has been amended. A REPAIR TABLE has been added. Procedural steps have been added to SERVICE PROCEDURE. Discard all previous versions of this bulletin.
PC501 - 2013 JX32017-08-01. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION. CVT Software Update/Warranty Extension Parts Update 2 ***** Parts Update ***** Campaign Bulletin ITB16-048 has been revised to address a part change (in the event that parts are needed) and is now available on NNAnet & ASIST. o Valve Body Kit (3170E29X9C) will now include the Control Valve Assembly, Automatic Transmission Oil Strainer Assembly, Bracket, Band, Oil Pan Gasket, and Lip Seal. o The control valve assembly is only available in kit form, but the oil strainer assembly, bracket, band, oil pan gasket and lip seal will remain available for purchase separately The previously announced restriction on remanufactured CVT assemblies will be lifted on March 24, 2017. Parts will be available for order via normal process after that date. Orders placed via DCS prior to that date will be filled.
ITB17-0262017-08-01. Service bulletin. FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY. INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by dealer service staff. ACTION Perform the Service Procedure in this bulletin, starting on the next page.
ITB16-048b2017-08-01. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. VOLUNTARY SERVICE CAMPAIGN 2013 JX35 AND 2014 QX60; CVT This bulletin has been amended. A correction was made to the DTC number on page 16. No other changes have been made. Please discard previous versions of this bulletin.
ITB16-048a2017-08-01. Service bulletin. EQUIPMENT. VOLUNTARY SERVICE CAMPAIGN 2013 JX35 AND 2014 QX60; CVT The Parts Information in this bulletin has been amended. No other changes have been made. Please discard previous versions of this bulletin.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.