Service bulletins for the 2012 GMC Terrain
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1841 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
Only bulletins with component: Electrical system are shown. Show all
| PIC4801H | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance. |
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| PIC3278G | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; STEERING. This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern. |
| PIC5588C | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System. |
| PIP4902J | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question. |
| PIC5759B | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio ?maximum number of phones are currently paired to the vehicle?. Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle. |
| PIT5236J | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to ensure campaigns 14395 or 15086 are completed. Technician will need to use Global Diagnostic System 2 and gather information and contact General Motors Technical Assistance Center for further assistance. |
| PIC5491C | 2017-08-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier. |
| PIC5904 | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that the OnStar system will not connect. Technician should record module info per the latest version of PIC4310 and contact General Motors Technical Assistance Center. |
| PIT5171C | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:WIRING; AIR BAGS. This Preliminary Information communication provides information to the technician about vehicles that have may an intermittent Service Traction/Stability, ABS indicator or Service All wheel Drive message on the Driver Information Center. Technician may find Diagnostic Trouble Codes U0125 00 U0074 00 U0073 and or C0045 C0050 symptom 06. Technician will need to inspect the X411 connecter for a wire break inside the wire harness. Also inspect the wire harness insulation within 1 inch of the X411 before and after connecter. Repair any damaged wiring to correct the concern. |
| PIC5428E | 2017-08-15. Service bulletin. SERVICE BRAKES; WHEELS; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have the Antilock Braking System, Service Traction Control System, and/or Service Stabilitrak lights are on. The Electronic Brake Control Module may have one or more of the following Diagnostic Trouble Codes C0035-C0050 with specifically symptom 18, 5A, or 0F. Technician will gain access to the correct wheel bear per the Diagnostic Trouble Code that is set. If debris is found on the magnetic encoder ring it will needed to be cleaned. |
| PIT4720C | 2017-08-15. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. This Preliminary Information communication provides information to the technician that after replacing the Instrument Panel Cluster the exchange center is unable to program the actual mileage on the odometer or the actual mileage is unknown. Dealer will need to follow dealer to the General Motors service policies and procedures manual section 3.2.4 odometer servicing. |
| PIP5122A | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technicians for diagnosing and repairing vehicles that have an issue with a pop noise from the fuel tank area after a cold start or Evaporative Emissions System purge. Technician will be able to use Global Diagnostic System 2 to duplicate the concern by commanding a purge and seal on the Evaporative Emissions System. Replacement of the auxiliary fuel pump module assembly will correct this concern. |
| PIP5122 | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:STARTER ASSEMBLY; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technicians for diagnosing and repairing vehicles that have an issue with a pop noise from the fuel tank area after a cold start or Evaporative Emissions System purge. Technician will be able to use Global Diagnostic System 2 to duplicate the concern by commanding a purge and seal on the Evaporative Emissions System. Replacement of the auxiliary fuel pump module assembly will correct this concern. |
| PIC5322C | 2017-08-15. Service bulletin. SEATS; ELECTRICAL SYSTEM. This Preliminary Information communication advises the technician of a customer concern where the heated seat indicator light is not functioning or the heated seats are not up to operating temperature during a remote vehicle start event. This is normal operation of the heated seat during a remote vehicle start event. The electronic climate control module is not in a complete wake up state during a remote vehicle start mode and will not enable the light emitting diode. After a cold soak below 32 degrees Fahrenheit the seat will not get hot in the 10 minutes or less of the remote vehicle start mode. This is due to the fact that the heat element is not in direct contract with the seat surface while the seat is unoccupied and the foam below the heater is full cold insulating air which takes time to heat up. Technician is to communicate to the customer this condition is a normal operating characteristic of their vehicle. It will not impact the designed performance or reliability of the vehicle. Please share this information with the customer, including a copy of this message. |
| PIT5030E | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:IGNITION; EQUIPMENT; ELECTRICAL SYSTEM:IGNITION:SWITCH. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank. Dealer will ensure the customer is fully extending the key. |
| PIP4924C | 2017-08-15. Service bulletin. FUEL SYSTEM, GASOLINE; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM; ELECTRICAL SYSTEM:WIRING. This Preliminary Information communication provides information to the technician about vehicles that have Service Engine Soon Malfunction Indicator Lamp on and a misfire. Technician may find Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, P0206, P0261, P0262, P0264, P0265, P0267, P0268, P0270, P0271, P0273, P0274, P0276, P0277, P2146, P2149, P2152, P2155, P216A, and or P216D. Technician will need to inspect the fuel injector wiring harness for rub through or internal wire opens. If this concern is found repair or replace the injector harness as needed. |
| PIT5119B | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:IGNITION. This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to verify the door of the cylinder is not sticking. |
| PIC5491B | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. |
| PIC5428D | 2017-08-15. Service bulletin. SERVICE BRAKES; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have the Antilock Braking System, Service Traction Control System, and/or Service Stabilitrak lights are on. The Electronic Brake Control Module may have one or more of the following Diagnostic Trouble Codes C0035-C0050 with specifically symptom 18, 5A, or 0F. Technician will gain access to the correct wheel bear per the Diagnostic Trouble Code that is set. If debris is found on the magnetic encoder ring it will needed to be cleaned. |
| PIT5171B | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:WIRING; SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT; ELECTRICAL SYSTEM; SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT. This Preliminary Information communication provides information to the technician about vehicles that have may an intermittent Service Traction/Stability, ABS indicator or Service All wheel Drive message on the Driver Information Center. Technician may find Diagnostic Trouble Codes U0125 00 U0074 00 U0073 and or C0045 C0050 symptom 06. Technician will need to inspect the X411 connecter for a wire break inside the wire harness. Also inspect the wire harness insulation within 1 inch of the X411 before and after connecter. Repair any damaged wiring to correct the concern. |
| PIT5200 | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have a Heater-Vent-Air Conditioning system will start blowing cold air without being requested. Technician may find Diagnostic Trouble Code B101E sym 4B. Technician will need to inspect and repair corrosion at the starter connections. |
| PIP5095 | 2017-08-15. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil. |
| PIP5094 | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests. |
| PI0360F | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This preliminary informational bulletin provides information on GM Accessory Remote start not working with onstars remotelink phone applications |
| 08-07-30-026C | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:STARTER ASSEMBLY. This informational bulletin provides information on vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak and that this is considered a normal conditon and no repairs are necessary |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.