Service bulletins for the 2014 GMC Sierra
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
3324 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| PIP5130C | 2017-08-15. Service bulletin. ENGINE; FUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician how to diagnose and repair vehicles with an engine that runs with an intermittent crank no start with a Diagnostic Trouble Code P0011 or P00C6 current or history. Technician will need to use Global Diagnostic System 2 to actuate the cam phaser solenoid 4 or 5 times then try starting the vehicle. Then disable the ignition and fuel system. After the ignition and fuel system are disabled try to start the engine. Technician can now unplug the camshaft actuator to perform the following. Install a 20A fused jumper wire between the terminal 2 and 12V. Tickle/tap the low reference terminal 1 to ground on the cam actuator magnet, while cranking the engine over. When the engine starts and runs the cam actuator or oil control valve does not need to be replaced. |
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| PIT5161B | 2017-08-15. Service bulletin. EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK ASSEMBLY; FUEL SYSTEM, GASOLINE. This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank. |
| PIT5241B | 2017-08-15. Service bulletin. TRAILER HITCHES. This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup or SUV when the vehicle was not ordered with the option. Dealer should advise the customer it cannot be added to the vehicle. |
| PIC5854B | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that may have a the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Advise this is normal operation when listening to a weak AM or FM HD station. Technician can shut the HD option off to fix the concern. |
| PIT5268 | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication advises the technician that some vehicles may have a radio display that is covered when the radio station favorites list is maximized. This is a normal operating characteristic and no repair attempt should be made. The hidden screen functions will operate again after the user minimizes the favorites list by dragging it to the bottom of the display. |
| PIT5039C | 2017-08-15. Service bulletin. STRUCTURE:BODY:BUMPERS. This Preliminary Information communication provides information to the technician about vehicles that the customer or up-fitter may have removed the rear bumper, install a different rear bumper, or add a different box/flat bed/cube box/hitch, etc. to the rear of the truck, which affects the rear park assist operation. Technician can disable the rear park assist for this concern. |
| PIP3343D | 2017-08-15. Service bulletin. ENGINE. This Preliminary Information communication provides information to the technician about vehicles that have an oil leak shortly after a cold start when extremely low ambient temperatures are present. Technician will need to clean the area of the oil leak, clean and dry the PCV hoses, and replace the oil fill cap with part number 12589430. |
| PIT5253A | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; ENGINE. This Preliminary Information communication provides information to the technician about vehicles that may have an intermittent crank / no start concern. Technician may find a Diagnostic Trouble Code in the Engine Control Module P1682. Technician will need to follow published Service Information diagnostics for the Diagnostic Trouble Code. If Service Information diagnostics lead to a root cause of the concern technician should replace the Engine Controls Ignition Relay # 70 with part number 13595908. |
| PIT5266 | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. This Preliminary Information communication provides information to the technician about vehicles that during very cold ambient temperatures there may be a no crank or a click no crank condition. Technician will need to check the battery voltage while trying to crank the engine. Replace the battery if it fails the GR8 test. If the battery has more than 11.4 volts while starting and there is a click noise is heard, technician will need to replace the starter. |
| PIP5109D | 2017-08-15. Service bulletin. ENGINE; ELECTRICAL SYSTEM. This Preliminary Information communication advises the technician that the Engine Control Module part number 12656993 will be placed on restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance. |
| PIP5088B | 2017-08-15. Service bulletin. ENGINE. This Preliminary Information communication advises the technician that the 2010 through 2015 6.6L Duramax Diesel Engine Part number 12638502 has been placed on a parts restriction through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance. |
| PIT5264 | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that when a Canadian customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free calling. Dealer can advise the customer that the existing cell phone provider not having roaming agreements in areas outside of Canada. At this time, a customer has the option of contacting OnStar to have a 500 number loaded for OnStar operation while in the United States. |
| PIC5374C | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that have a frequent "off route" messages while following Turn by Turn route. Technicians will need to remove power from the Vehicle Communication Interface Module for one hour and retest for the concern. |
| PIC5959A | 2017-08-15. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module. |
| PIT4864F | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. This Preliminary Information communication provides information to the technician about a customer?s request to install OnStar Bluetooth. Dealer should be advised at this time, there are no provisions to add this option to vehicles that were not built with it. |
| PIC4801F | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance. |
| PIP5130B | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM:IGNITION; FUEL SYSTEM, GASOLINE. This Preliminary Information communication provides information to the technician how to diagnose and repair vehicles with an engine that runs with an intermittent crank no start with a Diagnostic Trouble Code P0011 or P00C6 current or history. Technician will need to use Global Diagnostic System 2 to actuate the cam phaser solenoid 4 or 5 times then try starting the vehicle. Then disable the ignition and fuel system. After the ignition and fuel system are disabled try to start the engine. Technician can now unplug the camshaft actuator to perform the following. Install a 20A fused jumper wire between the terminal 2 and 12V. Tickle/tap the low reference terminal 1 to ground on the cam actuator magnet, while cranking the engine over. When the engine starts and runs the cam actuator or oil control valve does not need to be replaced. |
| PIP5130D | 2017-08-15. Service bulletin. ENGINE. This Preliminary Information communication provides information to the technician how to diagnose and repair a vehicles with an engine that runs with an intermittent crank no start with a Diagnostic Trouble Code P0011 or P00C6 current or history. If the vehicle is a crank no start, perform PIE0295. |
| PIT5282 | 2017-08-15. Service bulletin. SERVICE BRAKES; SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE; TRAILER HITCHES; EQUIPMENT. This Preliminary Information communication provides information to the technician that a customer may request the factory Integrated Trailer Brake Control be bypassed and their aftermarket trailer brake controller be installed instead. Technician will need to gain access to the X185 or the X138 connector (varies with vehicle build; refer to Service Information) near the underhood fuse block, terminal 32. Circuit 47 ends at the body harness side of X185 or X138 terminal 32, which comes from the X61A junction block. Obtain enough Dark Blue 12 gauge wire to run from X185 or X138 to the 7-way trailer connector at the bumper. Attach terminated lead part number 13327155 to one end of the Dark Blue and insert into the chassis harness side of the X185 or X138 connector terminal 32. Run the Dark Blue wire in its own conduit along the frame to the 7-way trailer connector at the bumper. Remove circuit 47 from the 7-way trailer connector terminal ?C? and tape the bare terminal and attach to the harness. Attach terminal part number 12110853, located in Delphi Tray 4, to the other end of the Dark Blue wire, with the correct weather pack seal, and insert it into the 7-way trailer connector terminal ?C.? Install trailer brake controller harness General Motors part number 23184088 into Middle Bus Electrical Center (X61A). |
| PIT5277 | 2017-08-15. Service bulletin. BACK OVER PREVENTION: CAMERA SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have intermittent and hard to duplicate Rear Camera blank, distorted, or fuzzy. Also no radio, OnStar, or speech audio and the volume is unable to be adjusted from the integrated center stack or the steering wheel controls. The driver information center will show ?No Audio? in Audio mode. Technician will need to inspect X275 for bent terminals, terminals backing out of the connector, or terminals contacting another terminal behind each side of the connector and repair as necessary. |
| PIC5991A | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have the outgoing end of a Bluetooth call may have static that lasts for a short period of time when beginning a Bluetooth call, or when transferring a phone call from a handset to handsfree using the vehicle?s Bluetooth. Dealer should advise the customer the first 5-10 seconds of audio quality after the transfer can be "poor" on the outbound side. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. |
| PIP5133B | 2017-08-15. Service bulletin. ENGINE. This Preliminary Information communication advises the technician that the 2010 through 2015 6.6L Duramax Diesel Engine Fuel Injection Pump Part numbers 12645102, 12658095 and 12661059 will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance. |
| PIC5991 | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that have the outgoing end of a Bluetooth call may have static that lasts for a short period of time when beginning a Bluetooth call, or when transferring a phone call from a handset to handsfree using the vehicle?s Bluetooth. Dealer should advise the customer the first 5-10 seconds of audio quality after the transfer can be "poor" on the outbound side. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. |
| PIC5491F | 2017-08-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. |
| PIT3099L | 2017-08-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.