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Service bulletins for the 2017 Ford Transit

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

217 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
SSM 470092018-05-29. Service bulletin. EQUIPMENT:ELECTRICAL. The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
SSM 470032018-05-29. Service bulletin. EQUIPMENT:ELECTRICAL. 2015-2018 Transit vehicles ordered with a keyless entry keypad arrive with the Ford Accessory keypad installed and programmed. Vehicles built prior to late January 2017 will have a cardboard box containing a master keycode card and personal entry code programming instructions stowed in the vehicles driver door pocket. Vehicles built after late January 2017 will have the cardboard box containing the card and instructions already stowed in the glove box. The master keycode card and programming instructions must be placed along with the other owner literature in the glovebox, for future reference by the vehicle owner. Certain U.S. dealer employees can retrieve lost keypad codes via FMCDealer.com - Parts and Service tab - Parts Product Line Information - Accessories - Keys/Entry Devices.
SSM 469992018-05-29. Service bulletin. SEAT BELTS. Some 2015-2018 Transit vehicles may exhibit front seat safety belts that do not extend or retract properly or may exhibit an abnormal noise. Verify if the vehicle has been modified, in particular if a bulkhead partition between the front seats and cargo area has been added to the vehicle. Fasteners or holes in the lower b-pillar are indicators that the seat belt retractor mechanism could have been compromised. If diagnostics lead to retractor replacement, inspect for drill or screw holes in the retractor housing. Damage to the seat belt retractor caused by a vehicle modifier is not warrantable.
SSM 472502018-05-21. Service bulletin. ELECTRICAL SYSTEM. As noted in FSA 17S34, loss of instrument cluster display can result from wiring corrosion and damage to the Trailer Relay Module on affected Transit vehicles. Complete the 17S34 service action as described prior to addressing any other customer reported symptoms. Vehicles that exhibit related wire harness damage must have the wire harness repaired or replaced prior to performing any additional diagnostic testing to avoid improperly condemning instrument clusters or other electronic modules.
SSM 472452018-05-21. Service bulletin. ELECTRICAL SYSTEM. Some 2015-2017 Transit vehicles may fail to program the BCM following replacement. To repair, follow BCM installation procedures in Workshop Manual (WSM), Section 419-10 using Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) release 109.02 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. For claiming this programming procedure, use causal part 15604 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 472112018-05-21. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is available, refer to WSM Section 415-00 and update APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
TSB18-21062018-05-21. Service bulletin. TRAILER HITCHES. Some 2018 Expedition/Navigator vehicles built on or before 24-Feb-2018, 2017-2018 F-Super Duty built on or before 26-Feb-2018 and Transit vehicles built on or before 26-Feb-2018 and 2015-2018 F-150 vehicles built on or before 3-Mar-2018 may exhibit a trailer connected and/or disconnected message in the IPC without a trailer connected. Follow the Service Procedure steps to correct the condition.
SSM 472012018-05-21. Service bulletin. EQUIPMENT. Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation.
SSM 471712018-05-21. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit functional concerns where USB audio playback and App Link will not operate. This may also include, under certain conditions, no Bluetooth streaming. Apple has released iOS 11.2.6 to address this concern. Advise the customer to update the device to iOS 11.2.6 and re-evaluate before performing any diagnosis or repairs for this condition. To check the iOS software level on an Apple iOS device, select Settings > General > About on the device.
SSM 471702018-05-21. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION. Some vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 471672018-05-21. Service bulletin. ELECTRICAL SYSTEM. Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
SSM 471282018-05-21. Service bulletin. FUEL SYSTEM, DIESEL. Some 2011-2018 Super Duty and 2015-2018 Transit vehicles equipped with diesel engines may exhibit diagnostic trouble code (DTC) U0100 stored in various modules after running a continuous memory diagnostic trouble code (CMDTC) test or network test using Integrated Diagnostic System (IDS). If there are no observable symptoms related to a loss of communication with the PCM and the DTC is not set when running individual on-demand self-tests of the modules, do not attempt any repairs at this time.
SSM 471272018-05-21. Service bulletin. EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES. The procedure to program keys on 2015-2018 Transit vehicles depends on if the vehicle is equipped with the Passive Anti-Theft System (PATS). Keys for PATS and non-PATS vehicles look the same, there is no visual difference. Vehicles with PATS have a plastic ring around the ignition lock cylinder and transponder. On the OASIS page, PATS vehicles can be identified by clicking on the Additional Information link and using the search function (Ctrl + F) to find IMMOBILIZER. Vehicles with LESS ENG IMMOBILIZER THEFT SYS do not have PATS. Refer to Work Shop Manual (WSM), Section 501-14 for programming keys on non PATS vehicles and Section 419-01B for programming keys on PATS vehicles. When performing the PATS key procedure, both PATS and Remote Keyless Entry codes are programmed simultaneously.
SSM 471232018-05-21. Service bulletin. ELECTRICAL SYSTEM. Some 2015-2017 Transit vehicles may fail to program the BCM following replacement. To repair, follow BCM installation procedures in Workshop Manual (WSM), Section 419-10 using Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) release 108.06 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. Disregard DTC U0264 in the BCM and DTC U0010 in the Image Processing Module B (IPMB) if no observable rear parking aid camera concerns are present. For claiming this programming procedure, use causal part 15604 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
TSB18-20942018-05-21. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM. Some 2016-2018 Transit vehicles equipped with a 3.2L Duratorq diesel engine and built on or before 13-Feb-2018 may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P24A0 and/or P26A0 in the powertrain control module (PCM). Follow the Service Procedure steps to correct the condition.
SSM 471102018-05-14. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. Some 2017-2018 F-Super Duty/2016-2018 F650-750 with 6.7L diesel engines and 2015-2018 Transit with 3.2L diesel engines may exhibit a MIL on with diagnostic trouble code (DTC) P206C in the powertrain control module (PCM). This may be due to incorrect diesel exhaust fluid (DEF) concentration. Prior to performing Powertrain Control/Emissions Diagnosis (PC/ED) pinpoint test RJ, confirm DEF concentration using IDS to monitor REDUCT_CONC_MES. This PID reading may fluctuate between 31% and 34% indicating DEF concentration is correct. A concentration reading below 28% will set P206C and cause vehicle derate. This reading may also be checked using Central Tools Refractometer (CEN3R201) which should indicate a similar percentage as the PID. Low concentration of DEF is not a warrantable condition. If low concentration is suspected, drain fluid and replace with known good DEF before replacing any parts.
SSM 471002018-05-14. Service bulletin. EQUIPMENT:ELECTRICAL. Some 2016-2018 Ford and Lincoln Vehicle equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit a concern where USB Audio playback and App Link applications will not function properly. This may also include, under certain conditions, no Bluetooth Streaming. Apple is aware of the issue and is working on a resolution with a future iOS release. No repairs should be performed at this time. To check the iOS software level on an Apple iOS device, select Settings > General > About on the device. Monitor OASIS for updates. Customers can also check Apple Support or connect to iTunes for the latest available iOS release for their phone.
SSM 470942018-05-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Some 2015-2017 Transit vehicles may fail BCM installation programming when attempting to install a new BCM. The Technical Assistance Center and engineering teams are currently working to resolve this concern. If module programming is unsuccessful, do not attempt further repairs. Do not perform repeated key cycles or starting attempts. 30 key cycles on a blank module may result in a non-recoverable BCM when the programming concern is resolved. Monitor OASIS for updates.
SSM 470912018-05-14. Service bulletin. ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS. Some 2017-2018 Transit vehicles may exhibit a coolant leak due to a hose clamp not sealing. To assist with the investigation use the Report A Vehicle Concern link in the purple bar at the bottom of the OASIS report and submit a Global Concern Report (GCR), noting the leak severity and hose clamp location. If available, digital images can be attached to the report. Properly identify and retain all replaced parts, including hose clamps replaced with any outside part, to allow part return in support of root cause analysis. Monitor OASIS for updates.
SSM 470802018-05-14. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. 2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.
TSB18-20642018-05-14. Service bulletin. POWER TRAIN. Some 2016-2018 Transit vehicles equipped with a 3.2L engine and built on or before 13-Feb-2018 may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P246C and/or P2463 in the powertrain control module (PCM). Follow the Service Procedure steps to correct the condition.
SSM 469492018-01-29. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is available, refer to WSM Section 415-00 and update APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
SSM 469482018-01-29. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM. Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile device navigation via AppLink is not currently available for Android users. SYNC software updates are now available under the OASIS Tab SYNC selection. If an update is available refer to WSM, Section 415-00 and update APIM software. SYNC 3 software upgrade to support these apps is not a warrantable repair per the Warranty And Policy Manual, Section 3, Warranty Coverages SYNC.
SSM 469472018-01-29. Service bulletin. EQUIPMENT; BACK OVER PREVENTION; ELECTRICAL SYSTEM; LANE DEPARTURE. Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the overhead vehicle image is displayed. The vehicle image may intermittently display after shifting out of reverse or turning the vehicle off when in reverse. SYNC software updates are now available under the OASIS Tab SYNC selection. If an update is available, refer to WSM Section 415-00 and update the APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
SSM 469302018-01-29. Service bulletin. EQUIPMENT:ELECTRICAL. Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure allowing time for the SYNC system to complete all tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.