Service bulletins for the 2020 Ford F-350
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
303 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| SSM 50726 | 2022-05-03. Service bulletin. COMMUNICATION:MANUFACTURER TELEMATICS. Some 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
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| SSM 50718 | 2022-05-03. Service bulletin. SERVICE BRAKES. Some 2017-2022 F-Super Duty vehicles may exhibit a pull / drift condition during braking. This may be due to the brake pads needing to be broken in. The Workshop Manual, Section 206-00 Symptom Chart for vehicle pulls or drifts during braking has been updated to reflect this information. |
| SSM 50673 | 2022-04-13. Service bulletin. ENGINE AND ENGINE COOLING. Some 2020-2022 F-Super Duty vehicles equipped with a 6.7L engine may exhibit a cooling fan with excessive noise or stays on continuously. The Workshop Manual (WSM), Section 303-03 Engine Cooling > Diagnosis and Testing > Cooling Fan Control, pinpoint test (PPT) AH for 2021-2022 and Powertrain Control/Emissions Diagnosis (PC/ED) Manual PPT AH for 2020 have been updated to improve diagnostics and reduce unnecessary cooling fan clutch replacements. |
| SSM 50646 | 2022-04-13. Service bulletin. ENGINE AND ENGINE COOLING; POWER TRAIN; ELECTRICAL SYSTEM. Some 2020-2022 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with cylinder injection pulse offset diagnostic trouble codes (DTC) P2B11, P2B13, P2B15, P2B17, P2B19, P2B1B, P2B1D, and/or P2B1F stored in the powertrain control module (PCM) after various fuel system repairs. This may be due to incorrect learned values in the PCM. To correct the condition, allow the engine to idle for at least 6 minutes with the engine at normal operating temperature. Clear DTCs and retest. PCM replacement is not necessary for this condition. |
| 21B03-S5 | 2022-04-04. Service bulletin. EQUIPMENT; POWER TRAIN. Certain 2020 Model Year Super Duty F250-F600 Vehicles Equipped with a 10R140 Transmission - Number One Planetary and Ring Gear Assembly: The program has an updated expiration date of March 31, 2023 to encourage dealers and customers to have this service performed as soon as possible. In all of the affected vehicles, a distressed No. 1 planetary needle bearing inside the ring gear assembly will generate contamination that may produce rough shifts. A wrench light is likely to come on, and the transmission may go into safe mode and only operate in seventh gear. As damage progresses, the transmission may only be capable of limited vehicle speed or may not engage in forward or reverse. |
| SSM 50636 | 2022-03-29. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE; ENGINE AND ENGINE COOLING; EQUIPMENT. 2011-2022 F-Super Duty and 2016-2023 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain control module estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 RPM for ambient temperatures near 26°C (80°F) and may increase to 1200 RPM at -40 °C (-40°F). Vehicles may exhibit exhaust smoke and diesel exhaust fluid smell during elevated idle condition. Exhaust smoke and smell condition will not affect reliability or durability of the engine. Power take-off (PTO) use and idle set point control will disable elevated speed. It is required that the operator monitor the vehicle and adhere to any Exhaust Filter warning messages. |
| SSM 50619 | 2022-03-22. Service bulletin. FUEL SYSTEM, GASOLINE. Some 2020-2022 F-Super Duty pickup vehicles equipped with a 6.7L engine and built on or before 23-Sep-2021 may exhibit a thump/whine/knock noise from the fuel tank at idle or during key on, engine off (KOEO) after performing TSB 21-2057. The noise may be more pronounced at fuel levels at or below 1/4 tank. This may be due to the fuel pump. To correct the condition, replace the fuel pump and sender assembly with service part HC3Z-9H307-AR for vehicles with 160/164 inch wheelbase and a midship fuel tank, HC3Z-9H307-AQ for vehicles with 142/148 inch wheelbase and a midship fuel tank, and HC3Z-9H307-AS for vehicles with an aft of axle fuel tank. For claiming, use causal part 9H307 and applicable labor operations in Section 08 of the Service Labor Time Standards (SLTS) Manual. |
| SSM 50590 | 2022-03-22. Service bulletin. EQUIPMENT. Some 2018-2022 F-150 and F-Super Duty vehicles equipped with tailgate step assemblies may exhibit a step assembly that binds/will not open or opens/pops up while driving. This could be due to an incorrect adjustment of the step assembly. Before replacing any components for this concern, follow the Tailgate Step Adjustment procedure in Workshop Manual, Section 501-04, General Procedures. |
| TSB 22-2104 | 2022-03-22. Service bulletin. EQUIPMENT:MECHANICAL; SEATS; EQUIPMENT. This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty, 2018-2022 EcoSport/Expedition, 2019-2022 Ranger/Nautilus, 2021-2022 Bronco/Bronco Sport/Mustang Mach-E, 2022 Maverick vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement. |
| TSB 22-2087 | 2022-03-15. Service bulletin. POWER TRAIN. Some 2020-2022 F-Super Duty vehicles equipped with a 10R140 automatic transmission may exhibit harsh reverse to drive engagements without diagnostic trouble codes (DTCs). This may be due to sticking valves in the main control valve body or suspect input shaft seals (F9) and the output shaft seals (F10). To correct the condition, follow the Service Procedure steps to perform the transmission accelerated main control break-in routine for the E and F clutches and/or replace the input shaft seals (F9) and the output shaft seals (F10). |
| TSB 22-2089 | 2022-03-15. Service bulletin. ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN; UNKNOWN OR OTHER. Some 2015-2022 F-150, 2017-2022 F-Super Duty and 2018-2022 Expedition/Navigator vehicles may exhibit poor air conditioning (A/C) performance, loss of airflow and/or engine cooling fans running continuously from high A/C pressures. This concern may be from the evaporator freezing up due to the evaporator temperature sensor being biased. To correct the condition, follow the Service Procedure steps to replace the evaporator temperature sensor. |
| SSM 50564 | 2022-03-08. Service bulletin. ENGINE AND ENGINE COOLING; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Some 2020-2022 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL), lack of power, and/or excessive turbo noise during operation, with diagnostic trouble codes (DTC) P003A, P0045, P0046, P0047, P0048, P0234, P0237, P0238, P132A, P2564, P2565, P2598, P259E, and/or P259F stored in the powertrain control module. If Workshop Manual (WSM) diagnostics lead to turbocharger variable vane actuator replacement, service part LC3Z-9G488-A has been released for service. Replacement of the turbocharger assembly is no longer required. |
| SSM 50549 | 2022-03-08. Service bulletin. EQUIPMENT; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). Some 2018-2020 F-150, 2017-2022 F-Super Duty and 2016-2022 F-650/F-750 vehicles equipped with a diesel engine may exhibit diagnostic trouble code (DTC) P0000 stored in the powertrain control module (PCM) after an on-demand self test. This DTC is due to a processing error in the PCM as a result of on-demand self testing. P0000 is an invalid DTC that will not illuminate the malfunction indicator lamp (MIL) and no repairs should be performed. |
| SSM 50502 | 2022-02-23. Service bulletin. SEATS. Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus, 2020-2022 Corsair/Aviator, and 2021-2022 Mustang Mach-E vehicles may exhibit a noisy, incorrectly operating, and/or inoperative seat motor. This may be due to a damaged or inoperative seat track motor. A lower level service part has been released to correct noisy, incorrect operation/inoperative seat track motors. |
| TSB 22-2044 | 2022-02-23. Service bulletin. ELECTRICAL SYSTEM. Some 2020-2022 F-Super Duty vehicles may exhibit a condition where the engine will not turn off and/or have various electrical symptoms including a dead battery, horn stays on and no crank/no start. The vehicle may also have an illuminated anti-lock braking system (ABS) indicator with diagnostic trouble codes (DTCs) C0020 and U3003 in the ABS module. The vehicle may not shift out of park (P) and/or have continuously illuminated brake lamps with DTCs P0504 and/or C0040. This may be a result of water/moisture intrusion into the battery junction box (BJB). The BJB is located under the hood of the vehicle. This water/moisture intrusion may be related to the BJB cover not installed completely or broken cover tabs/locking fingers allowing water/moisture into the BJB. To correct the condition, follow the Service Procedure steps to inspect for water/moisture intrusion into the BJB and replace the BJB if water/moisture intrusion is found. |
| SSM 50448 | 2022-02-04. Service bulletin. FUEL SYSTEM, DIESEL; POWER TRAIN; ENGINE AND ENGINE COOLING:ENGINE:DIESEL. Some 2017-2022 F-Super-Duty vehicles equipped with a 6.7L diesel engine may exhibit a hard start, lack of power and/or runs rough concern with an illuminated malfunction indicator light (MIL) and diagnostic trouble codes (DTCs) P0087 and/or P008A. This may be due to low fuel level or fuel gelling in cold ambient temperatures. If no root cause is determined after normal Powertrain Control/Emissions Diagnosis (PC/ED) pinpoint test MA, recommend that the customer use a different brand of fuel and use Motorcraft® PM-23-A Diesel Fuel Anti-Gel and Performance Improver. Inform the customer that bio-diesel blended fuels have a higher occurrence of fuel gelling. Fuel gelling and or low fuel conditions causing a P0087 and/or P008A is not covered under warranty. |
| SSM 50388 | 2022-02-04. Service bulletin. LANE DEPARTURE: SENSING SYSTEM: CAMERA; FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Some 2020-2022 F-Super Duty/Explorer/Aviator and 2021-2022 F-150 vehicles may exhibit a Front Camera Fault, Lane Keeping Fault, and/or Collison Warning Not Available message with various diagnostic trouble codes (DTC) stored in the image processing module A (IPMA). If programming fails or Ford Diagnosis and Repair System (FDRS) states a file failed to flash after replacing the IPMA or reprogramming IPMA software, test the battery using any approved Rotunda tool including the GR-190, GRX-3590, and DCA-8000. Fully recharge or replace the battery according to results of the tool. Set the battery charger to maintain battery voltage between 12.6 and 13.6 volts during the entire programming procedure. The IPMA programming procedure may take several hours to complete due to the size of the software files required. |
| SSM 50386 | 2022-02-04. Service bulletin. ENGINE AND ENGINE COOLING. Some 2020-2022 F-Super Duty vehicles equipped with a 6.2L or 7.3L gas engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0339 stored in the powertrain control module (PCM) or the vehicle may exhibit a runs rough concern with no DTCs. This may be due to a concern with contamination on the crankshaft position (CKP) sensor. If pinpoint test JD in the Powertrain Control/Emissions Diagnosis (PC/ED) Manual leads to CKP sensor replacement, inspect the sensor for contamination and document the results in the warranty claim. Use causal part 6C315 and utilize labor operation 12650D57D in the Service Labor Time Standards (SLTS) Manual. |
| SSM 50380 | 2022-02-04. Service bulletin. FUEL SYSTEM, GASOLINE. Some 2020-2022 F-Super Duty pickup vehicles equipped with a 6.7L engine, 175 inch wheelbase, and built on or before 23-Sep-2021 may exhibit a thump/whine/knock noise from the midship fuel tank at idle or during key on, engine off (KOEO) after performing TSB 21-2057. The noise may be more pronounced at fuel levels at or below 1/4 tank. This may be due to the fuel pump. To correct the condition, replace the fuel pump and sender assembly with service part HC3Z-9H307-AP. For claiming, use causal part 9H307 and applicable labor operations in Section 08 of the Service Labor Time Standards (SLTS) Manual. |
| TSB 22-2004 | 2022-02-04. Service bulletin. ELECTRICAL SYSTEM. Some 2020-2022 F-Super Duty vehicles may exhibit a condition where the engine will not turn off and/or have various electrical symptoms including a dead battery, horn stays on and no crank/no start. The vehicle may also have an illuminated anti-lock braking system (ABS) Indicator with DTCs C0020 and U3003 in the ABS module. This may be a result of water/moisture intrusion into the battery junction box (BJB). The BJB is located under the hood of the vehicle. This water/moisture intrusion may be related to the BJB cover not installed completely or broken cover tabs/locking fingers allowing water/moisture into the BJB. To correct the condition, follow the Service Procedure steps to inspect for water/moisture intrusion into the BJB and replace the BJB if water/moisture intrusion is found. |
| TSB 21-2404 | 2022-02-04. Service bulletin. ENGINE AND ENGINE COOLING; ENGINE. Some 2015-2021 F-150, 2017-2021 Super Duty and 2018-2021 Expedition/Navigator vehicles may exhibit poor air conditioning (A/C) performance, loss of airflow and/or engine cooling fans running continuously from high A/C pressures. This concern may be from the evaporator freezing up due to the evaporator temperature sensor being biased. To correct the condition, follow the Service Procedure steps to replace the evaporator temperature sensor. |
| 21P19 | 2022-01-03. Service bulletin. UNKNOWN OR OTHER. Certain 2020-2021 Model Year Super Duty Vehicles Reconfigure the RCM with As-Built Data In all of the affected vehicles, the event data recorder (EDR) was inadvertently disabled. In the event of a crash or near crash-like situation, the event data recorder within the restraint control module (RCM) will not collect and store data used to help understand how the safety systems performed. There is no impact to normal vehicle operation or the vehicle’s safety systems. |
| SSM 50375 | 2021-12-27. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE. Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed the update, reperform the update and verify the navigation voice prompts have returned. Multiple reboots are expected when this update is being performed. Verify the Installation Is Complete message displays in the touch screen. If the original USB is not available, go to website https://syncnavigation.com/ford/home or https://syncnavigation.com/lincoln/home to download the files once more for the affected vehicle. For further map update support, reference the FAQ section on these websites. |
| SSM 50346 | 2021-12-26. Service bulletin. EQUIPMENT:ELECTRICAL. Some 2018-2021 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control unit (TCU). These symptoms may persist even after performing a TCU software update and/or replacement. To correct this condition, start a new session with the latest version of the appropriate diagnostic scan tool and perform a PMI on the TCU. If issues persist, open a hotline assistance request and include the IDS version (if applicable) used to perform the PMI and the Authorization Status PID value in the TCU datalogger. For claiming use causal part 14G229 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| SSM 50342 | 2021-12-26. Service bulletin. ENGINE AND ENGINE COOLING. Some 2020-2022 F-Super Duty vehicles equipped with a 6.7L engine may experience a lack of power due to snow packing of the engine air cleaner when operating in extremely snowy conditions. Diagnostic trouble code (DTC) P1548 may be present in the powertrain control module (PCM). A heavy snow environment pre-filter service kit (service part LC3Z-9K635-AA) is now available for use but is not a warrantable item. It is recommended that the service kit be removed at temperatures greater than 50°F (10°C) and reinstall in subsequent winter seasons in order to maintain optimal vehicle performance. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.