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Service bulletins for the 2017 Ford Escape

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

249 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
SSM 468342017-10-21. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After Installation Complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
SSM 468252017-10-21. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:APPLIANCE:AIR CONDITIONER. Some 2016-2017 Escape vehicles built on or before 01-Apr-2017 may exhibit a concern with the OAT reading inaccurate and/or the A/C inoperative. This may be due to water in connector C134(20 pin) in the left front fender apron. If a vehicle comes in with this condition, access connector C134 in the 14290 harness. Refer to Wiring Manual. Check connector C134 for corrosion and/or water contamination. If present, replace the pigtail harness (Refer to Pigtail Application Guide Under Repair Kits in the Wiring Manual) and add electrical grease (XG-12). For claiming, use causal part 14S411 and applicable labor operations in section 11 of the service labor time standards (SLTS) manual
SSM 468222017-10-21. Service bulletin. ELECTRICAL SYSTEM. Some 2017-2018 Escape/MKC and 2017 Edge vehicles equipped with 2.0L Gasoline Turbocharged Direct Injection(GTDI) engines may exhibit illuminated malfunction indicator light(MIL) with DTC P04DB(crankcase ventilation system disconnected) stored in Powertrain Control Module(PCM) memory. Disconnect crankcase pressure sensor electrical connector and remove crankcase vent tube. Inspect valve cover port with borescope. If flashing is confirmed in crankcase vent tube port replace GB5Z-6582-B valve cover(Reference Workshop Manual 303-01A Engine- 2.0L Ecoboost Removal and Installation). Engineering is currently investigating. To assist with the investigation, refer to the Professional Technician Society (PTS) website and use the report a vehicle concern link at the bottom of the OASIS report.
SSM 468132017-10-21. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. To recover the screen, perform a complete ignition cycle (key off, open and close the driver's door then wait 5 minutes). The SYNC software version of the vehicle can be confirmed via OASIS. Do not attempt any repairs at this time. Engineering is investigating; Monitor OASIS for updates.
TSB 17-00662017-10-21. Service bulletin. ELECTRICAL SYSTEM:IGNITION:MODULE. Some 2017-2018 Escape and MKC vehicles equipped with 2.0L Gasoline Turbocharged Direct Injection (GTDI) engine built on or before 18-Sep-2017 may exhibit a MIL illuminated with DTC P04DB (crankcase ventilation system disconnected) in powertrain control module(PCM) memory. Follow the Service Procedure steps to correct the condition.
SSM 467022017-08-25. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Some 2016-2017 Ford/Lincoln vehicles SYNC 3 may exhibit an intermittent blank screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. During the update process the SYNC status bar shows Updating System Software for approximately 30 minutes. After Installation Complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or blank screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
SSM 460732017-08-01. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM. Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC 3 might exhibit a blank screen or other various SYNC symptoms only when the vehicle is in Transport mode. Engineering is aware of this possibility and it is considered normal due to the power saving features enabled while in transportation mode. It is beneficial to extended battery life to keep the vehicle in Transport Mode until the vehicle is prepped for sale. If the vehicle should exhibit a blank screen or other SYNC symptoms after it has been taken out of Transport mode, refer to Workshop Manual, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
SSM 460582017-08-01. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM. Some 2017 Ford and Lincoln vehicles equipped with SYNC 3 and navigation may exhibit a condition in which the SiriusXM Traffic Listing is not loading but all remaining Travel Link features operate properly. SiriusXM Traffic is only available on vehicles equipped with navigation, only in select markets and requires an active subscription to SiriusXM Traffic information. If SiriusXM Traffic will not load attempt the following procedure. Turn the ignition off, open and close the drivers door, wait for 3 minutes, then drive the vehicle outside to obtain a clear view of the sky. SiriusXM Traffic should recover. If SiriusXM Traffic does not recover continue to monitor OASIS for future updates. Engineering is aware of this concern and no component replacement or any software re-flashes should be performed at this time. The SYNC version can be confirmed via OASIS.
SSM 464862017-05-24. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. SOME 2016-2017 FORD OR LINCOLN VEHICLES EQUIPPED WITH SYNC 3 MAY EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. THIS IS CONSIDERED NORMAL DUE TO THE POWER SAVING FEATURES ENABLED WHILE IN TRANSPORT MODE. IT IS BENEFICIAL FOR BATTERY LIFE TO KEEP THE VEHICLE IN TRANSPORT MODE UNTIL THE VEHICLE IS PREPPED FOR SALE. TO PREVENT A SYNC SYSTEM LOCKUP DURING TRANSPORT MODE DEACTIVATION, FOLLOW THE WORKSHOP MANUAL (WSM) PROCEDURE EXACTLY ALLOWING TIME FOR THE SYNC SYSTEM TO COMPLETE ITS TASKS SUCH AS FULLY BOOTING UP OR POWERING DOWN AND SHUTTING OFF BEFORE MOVING TO THE NEXT STEP OF THE PROCEDURE. IF THE VEHICLE EXHIBITS A BLANK SCREEN OR SYNC SYMPTOMS AFTER TRANSPORT MODE DEACTIVATION, REFER TO WSM, SECTION 415-00 FOR NORMAL DIAGNOSIS. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.
TSB 17-00272017-05-12. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. SOME 2015-2017 ESCAPE VEHICLES EQUIPPED WITH EMTC AND BUILT ON OR BEFORE 8-APR-2016 MAY EXHIBIT INCORRECT AIR DISTRIBUTION FROM THE INSTRUMENT PANEL REGISTERS WHEN PANEL MODE IS SELECTED ON THE HEATER VENTILATION AIR CONDITIONING (HVAC) CONTROL PANEL. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
SSM 464112017-03-20. Service bulletin. ELECTRICAL SYSTEM. SOME 2017 MKC VEHICLES EQUIPPED WITH ALL AUDIO SYSTEMS AND 2017 ESCAPE VEHICLES WITH A SONY AUDIO SYSTEM BUILT ON OR BEFORE 23-DEC-2016 MAY EXHIBIT A DISCHARGED BATTERY. A REPETITIVE CYCLING NOISE SIMILAR TO A CD EJECTING NOISE MAY ALSO BE PRESENT. IF EXCESSIVE BATTERY DRAIN IS PRESENT AND ELIMINATED WITH THE RADIO BATTERY POWER FUSE REMOVED, REPROGRAM THE AUDIO CONTROL MODULE (ACM) TO THE LATEST CALIBRATION USING THE INTEGRATED DIAGNOSTIC SYSTEM (IDS) RELEASE 104.02 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. FOR CLAIMING, USE CAUSAL PART 18C869 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SLTS MANUAL.
SSM 463962017-03-20. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM:STARTER ASSEMBLY. SOME 2017 ESCAPE VEHICLES WITH ELECTRONIC MANUAL TEMPERATURE CONTROL (EMTC) AND FORD ORIGINAL ACCESSORY OR FIA SCALABLE REMOTE START SYSTEMS MAY EXHIBIT A CONCERN OF THE LAST USER SETTING OF THE HEATING VENTILATION AND AIR CONDITIONING (HVAC) SYSTEM IS NOT MAINTAINED WHEN THE VEHICLE IS STARTED WITH THE REMOTE START SYSTEM. AIRFLOW MAY BE DEFAULTED TO THE DEFROST DUCTS WHEN THIS OCCURS. REPROGRAM THE HEATING VENTILATION AND AIR CONDITIONING (HVAC) MODULE TO THE LATEST CALIBRATION USING THE INTEGRATED DIAGNOSTIC SYSTEM (IDS) RELEASE 104.02 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. FOR CLAIMING, USE CAUSAL PART 19980 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SLTS MANUAL.
SSM 463332017-03-15. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. SOME 2017 MKC AND CONTINENTAL WITH ALL AUDIO SYSTEMS AND 2017 ESCAPE WITH SONY AUDIO SYSTEMS BUILT ON OR BEFORE 23-DEC-2016 MAY EXHIBIT A DISCHARGED BATTERY. A REPETITIVE CYCLING NOISE SIMILAR TO A CD EJECTING NOISE MAY ALSO BE PRESENT. IF EXCESSIVE BATTERY DRAIN IS PRESENT AND ELIMINATED WITH THE RADIO BATTERY POWER FUSE REMOVED, REPROGRAM THE AUDIO CONTROL MODULE (ACM) TO THE LATEST CALIBRATION USING THE INTEGRATED DIAGNOSTIC SYSTEM (IDS) RELEASE 103.05A OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. FOR CLAIMING, USE CAUSAL PART 18C869 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SLTS MANUAL.
SSM 463122017-03-15. Service bulletin. ELECTRICAL SYSTEM. SOME 2017 ESCAPE VEHICLES EQUIPPED WITH SYNC CONNECT AND ORDERED WITH A FORD ORIGINAL ACCESSORY(FOA)/FACTORY INVOICED ACCESSORY (FIA)REMOTE START SYSTEM MAY EXHIBIT A CONCERN THAT THE ENGINE CANNOT BE REMOTE STARTED USING THE FORDPASS APPLICATION IF THE FOA/FIA REMOTE START SYSTEM HAS NOT BEEN INSTALLED. TO VERIFY IF THE FOA/FIA REMOTE START SYSTEM HAS BEEN INSTALLED ON THE VEHICLE, INSPECT THE WINDSHIELD FOR THE PRESENCE OF THE REMOTE START ANTENNA, TYPICALLY LOCATED ON THE GLASS BEHIND THE INTERIOR REAR VIEW MIRROR OR NEAR THE A-PILLAR. ANOTHER METHOD OF INSPECTION IS TO VERIFY THAT REMOTE START OPTIONS ARE AVAILABLE UNDER SETTINGS - VEHICLE - REMOTE START - IN THE INSTRUMENT CLUSTER. THE FOA/FIA REMOTE START KIT INSTALLATION AND REMOTE START ACTIVATION PROCEDURE ARE UNDER THE ACCESSORY INSTALLATION TAB IN THE ON-LINE WORKSHOP MANUAL.
TSB 16-01582017-03-06. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. SOME 2015-2017 ESCAPE VEHICLES EQUIPPED WITH EMTC AND BUILT ON OR BEFORE 8-APR-2016 MAY EXHIBIT INCORRECT AIR DISTRIBUTION FROM THE INSTRUMENT PANEL REGISTERS WHEN PANEL MODE IS SELECTED ON THE HEATER VENTILATION AIR CONDITIONING (HVAC) CONTROL PANEL. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
SSM 460112017-02-22. Service bulletin. VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; EQUIPMENT; ELECTRICAL SYSTEM. SOME 2015-2017 FOCUS/C-MAX/ESCAPE VEHICLES EQUIPPED WITH ONE TOUCH UP FEATURE. THE 2016-2017 WORKSHOP MANUAL SECTION 501-11 WAS UPDATED 8/2016 WITH REVISED DIAGNOSTICS, THE 2015 WSM UPDATES WILL FOLLOW LATER. REFER TO THE 2016-2017 WSM REVISED DIAGNOSTICS FOR ANY OF THE FOLLOWING CONCERNS: ONE-TOUCH UP FEATURE IS INOPERATIVE, WINDOW DOOR GLASS DOES NOT TRAVEL FULLY TO EITHER OPEN/CLOSED POSITION,AND WINDOW BOUNCES BACK CONCERNS. AT THE BEGINNING OF PINPOINT TEST E, CARRY OUT THE INITIALIZATION PROCEDURE ON THE SUSPECT POWER WINDOW, BEFORE CONTINUING THE PINPOINT TEST. REFER TO: POWER DOOR WINDOW INITIALIZATION - VEHICLES WITH: ONE-TOUCH OPEN AND CLOSE FRONT WINDOWS (501-11 GLASS, FRAMES AND MECHANISMS, GENERAL PROCEDURES).
SSM 459682017-02-21. Service bulletin. ELECTRICAL SYSTEM. SOME 2016 ESCAPE/MKC/FIESTA/F150/EXPEDITION/NAVIGATOR/MUSTANG /TRANSIT/FOCUS/C-MAX/MKX/TAURUS/MKS/FLEX/MKT/EDGE AND 2017 ESCAPE/EXPLORER/MKC/FUSION AND MKZ VEHICLES EQUIPPED WITH SYNC 3 MIGHT EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. ENGINEERING IS AWARE OF THIS POSSIBILITY AND IT IS CONSIDERED NORMAL DUE TO THE POWER SAVING FEATURES ENABLED WHILE IN TRANSPORTATION MODE. IT IS BENEFICIAL TO EXTENDED BATTERY LIFE TO KEEP THE VEHICLE IN TRANSPORT MODE UNTIL THE VEHICLE IS PREPPED FOR SALE. IF THE VEHICLE SHOULD EXHIBIT A BLANK SCREEN OR OTHER SYNC SYMPTOMS AFTER IT HAS BEEN TAKEN OUT OF TRANSPORT MODE, REFER TO WORKSHOP MANUAL, SECTION 415-00 FOR NORMAL DIAGNOSIS. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.
SSM 459622017-02-21. Service bulletin. ELECTRICAL SYSTEM; VISIBILITY; SUSPENSION. 2017 ESCAPE VEHICLES EQUIPPED WITH LDWS CAN REQUIRE IPMA CAMERA ALIGNMENT FOR MULTIPLE REASONS AS REFERENCED IN WORKSHOP MANUAL (WSM) SECTION, 419-07. SOME OF THE REASONS WOULD INCLUDE WINDSHIELD REPLACEMENT, SUSPENSION REPAIR, ALIGNMENT OR MODIFICATIONS, INTERIOR MIRROR REPLACEMENT OR REPLACEMENT OF THE IPMA CAMERA. ON PREVIOUS INTEGRATED DIAGNOSTIC SYSTEM (IDS) SOFTWARE RELEASES THE LDWS CAMERA ALIGNMENT FUNCTION IS NOT PRESENT. USE IDS VERSION 101.01 OR HIGHER WHEN PERFORMING THE LDWS CAMERA ALIGNMENT FUNCTION.
SSM 459182017-02-11. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. SOME 2016-2017 FORD/LINCOLN VEHICLES WITH SYNC 3 MAY SEE A NAVIGATION FAULT MESSAGE APPEAR ON THE MAP ON THE HOME SCREEN OR A SYSTEM LOCK UP WHEN THE PHONE IS CONNECTED. APPLINK MAYBE INOPERATIVE, OR THE SYSTEM MAY PERFORM RANDOM REBOOTS DURING AN IGNITION CYCLE WITH THE PHONE CONNECTED. DETERMINE IF THE CUSTOMER HAS AN ANDROID PHONE WITH THE BASEBALL APPLICATION MLB.COM AT BAT INSTALLED. IF THE CUSTOMER DOES NOT HAVE THIS APPLICATION LOADED THEN PROCEED TO THE WSM, SECTION 415-00 FOR NORMAL DIAGNOSIS. IF THE CUSTOMER DOES HAVE THIS APPLICATION LOADED VERIFY IF THE VERSION IS 5.1.3 OR LOWER ON THE ANDROID PHONE. IF THE ANDROID PHONE WITH MLB.COM AT BAT HAS VERSION 5.1.3 OR LOWER PLEASE RECOMMEND THAT THEY UPDATE THEIR APP TO VERSION 5.2 OR HIGHER AND RETEST FOR THE CUSTOMER SYMPTOM. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.
SSM 459172017-02-10. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM. SOME 2016-2017 VEHICLES EQUIPPED WITH SYNC 3 MAY EXPERIENCE THE FOLLOWING CONCERNS; THE GPS NOT TRACKING THE VEHICLE POSITION CORRECTLY, THE VEHICLE LOCATION ARROW ICON SPINNING IN CIRCLES ON THE NAVIGATION SCREEN OR A SPINNING COMPASS ON NON-NAVIGATION VEHICLES. PERFORM THE FOLLOWING PROCEDURE TO RESOLVE. ENTER BEZEL DIAGNOSTICS PER WORK SHOP MANUAL (WSM) SECTION 415-00. SELECT TESTING SETTINGS FROM THE MENU. SCROLL DOWN AND PRESS CLEAR DR CALIB. PERFORM A DRIVE TEST FOR APPROXIMATELY 10 MINUTES, INCLUDE AT LEAST FOUR RIGHT TURNS AND FOUR LEFT TURNS WITH A VEHICLE SPEED OF AT LEAST 25 MPH. CONFIRM THAT GPS POSITION FOR NAVIGATION OR THE COMPASS FOR NON-NAVIGATION VEHICLES IS FUNCTIONING PROPERLY. ENGINEERING IS AWARE OF THIS CONCERN. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS. MONITOR OASIS FOR FUTURE UPDATES.
SSM 458932017-02-09. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. 2017 ESCAPE - EMTC - FORD ORIGINAL ACCESSORY/FACTORY INVOICED ACCESSORY (FIA) REMOTE START - UNABLE TO ENABLE HVAC MODULE SETTINGS DURING KIT INSTALLATION
TSB-16-00862016-08-29. Service bulletin. ENGINE; ELECTRICAL SYSTEM:SOFTWARE. SOME 2017 ESCAPE VEHICLES EQUIPPED WITH A 1.5L GASOLINE TURBOCHARGED DIRECT INJECTION (GTDI) ENGINE AND BUILT ON OR BEFORE 5/11/2016 MAY EXHIBIT DIAGNOSTIC TROUBLE CODE (DTC) P164C STORED IN THE POWERTRAIN CONTROL MODULE (PCM) MEMORY WITH AN ILLUMINATED CHECK ENGINE LIGHT, LACK OF POWER AND/OR NO AUTOMATIC ENGINE RESTART AFTER AN EXTENDED STOPSTART EVENT.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.